- Phone: (916) 278-6242
- Email: firstname.lastname@example.org
The Customer Service Center is the first point of contact to Facilities Services. We provide the communications network for the department by receiving and dispatching routine and non-routine service requests keeping campus building occupants apprised of work going on that may affect business operations, and providing general information to the campus community and the public.
We also issue campus keys and electronic building access, estimate project costs, process work order billing, and maintain department inventory records. Our goal is to provide friendly, responsive, and efficient services and clear and timely communications to our customers. We look forward to working with you and welcome your comments or suggestions.
Customer Service Requests
Charge Back Procedure
Service Request (Use this form to request anything from bulb replacement of a light fixture, to moving furniture, or re-purposing of a room. The Facilities Management staff will process the request following the most appropriate procedure once submitted.)
- Related: Tables and Chairs Rental Charges
Zone Management Program
Facilities Services has launched its new customer-friendly work facilitation process: the Zone Manager Program. The concept enhances the current Facilities Services function by allowing for a more direct connection with customers throughout the campus community. View the Zone Management Program page for more information.