Getting a OneCard

Process for Students

Any student who is registered for at least one class or attending new student orientation is eligible to receive a Sac State OneCard. Once registered, come to the OneCard Office in the Brighton Hall Annex to complete an application. You will need to:

• Know your Sac State ID number (not your Social Security Number).
• Present a valid photo id (driver license, passport or state id card).
• Provide the $15.00 first card fee (cash, check, VISA, MasterCard, Discover Card).

Process for Faculty/Staff

All Faculty and Staff must have an appointment letter or contract to be eligible to receive a Sac State OneCard. There is no out of pocket expense for your card (with the exception of some of the auxiliaries). To receive your OneCard come to the OneCard Center in the Brighton Hall Annex to complete an application. You will need to:

• Present your Sac State appointment letter or contract.
• Know your Sac State Employee ID number (provided by your department or Human Resources).
• Present a valid photo id (driver license, passport or state id card).

Taking your Photo

As soon as your paperwork is verified it only takes a few minutes for your information to be entered into the system. Then you will need to have your picture taken. Note: You cannot wear and hats or sunglasses for your photo! Your card will be printed out immediately and you will have it instantly to begin enjoying all the services and benefits.

OneCard Replacements

Returning Student Card

Accounts are closed when cardholder ceases to be a student or employee of Sac State (see OneCard Policy). Because of this, students who leave the university and are not enrolled for more than one semester may be required to pay the new card fee of $15.00.

Lost or Damaged Card

$15.00 - This includes lost cards, or damaged cards due to wear or incident.

Defective Card

No Charge - This includes cards that are not damaged but do not read correctly in campus card readers. Testing of the card is required to avoid the Damaged Card charge.

Name Change

$15.00 - This includes name changes due to marriage or divorce.

Change of Status Card

No Charge - This only pertains to continuously enrolled students who's status has changed from Undergraduate to Graduate Student.

All cards are issued at the Sac State OneCard Center during regular business hours. The OneCard Center is open:

Spring 09 / Fall 09:
Monday - Tuesday
8:00 a.m. - 5:00 p.m.
Wednesday - Friday
8:00 a.m. - 4:00 p.m.

Summer 09:
Monday - Friday
8:00 a.m. - 3:45 p.m.

Winter 09:
Monday - Friday
8:00 a.m. - 4:00 p.m.

Furlough Days (office will be closed)*:
Friday, October 16, 2009
Friday, October 23, 2009

*PLEASE NOTE: Due to unprecedented budget reductions imposed upon the CSU, our employee bargaining units have agreed to take 24 furlough days this year. The OneCard Office will be closed during these campus wide furlough days. The exact dates will be posted once they have been finalized.

DON'T FORGET TO DEPOSIT MONEY INTO YOUR HORNET BUCKS ACCOUNT!

 

Report a Lost or Stolen Card

Report lost or stolen cards immediately to the OneCard Center by phone at 1-916-278-7878 or e-mail at onecard@csus.edu.

If your OneCard is linked to a Wells Fargo account please also contact them at 1-800-869-3557 to report your card lost or stolen.