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COLLABORATE SYSTEM STATUS & ISSUES

Maintenance Period

We perform routine maintenance and updates on the server every Wednesday from 12am to 6:30am. All users should schedule and plan online meetings accordingly.

Scheduled Downtimes

Date Start Time End
Time
Reason
4/12/2013 6:30AM 7:30AM System Update
2/05/2013 6:00AM 7:00AM Migration of Elluminate Recordings to Collaborate Server.
2/06/2013 6:00AM 7:00AM Finalize Migration of Elluminate Recordings to Collaborate Server.

Unexpected Service Interruptions

Date Start Time End
Time
Description
11/14/2014 10:00am 11:15am Bb Collaborate was temporarily unavailable from SacCT and public schedule.

Issues

SacCT & Collaborate for Mac Users

When using SacCT features or Collaborate (formerly Elluminate) that rely on the Java plug-in, some Mac OS users may be encountering that the Java plug-in is "blocked" or "inactive." This is due to a security update by Apple that disabled older versions of Java. If you or your students experience this problem, an update to Java will fix most cases. For details, please refer to the SacCT Help for Mac Users web page.

 

Last updated: November 18, 2014   

 

 

Academic Technology & Creative Services (ATCS) | California State University, Sacramento
AIRC 3005 | 6000 J Street | Sacramento, CA 95819-6143 | (916) 278-3370