Midtown is a busy 100 bed Skilled Nursing Facility (SNF) located at 26th and L Streets. Patients range in age from 21-101. The first floor consists of 66 long-term beds and the second floor holds 34 short-term beds. Volunteers will assist staff by providing comfort measures to the patient by assisting with daily activities that are necessary to run the facility.

Volunteer will assist staff with providing comfort measures to patients, families, and visitors through the utilization of "rounding" with the patients and assisting staff with routine duties of the departments. Volunteers will have the opportunity to learn professional and social interaction in a medical setting and to experience hands on educational and real-life experiences.

• Confidentiality

DAILY RECREATIONAL ACTIVITIES (twice/day @ 10am and 1pm lasting approx. 1 ½ hours)

• Assist the staff during activities time with: bingo, cards, games, range of motion activities and pet therapy
• Help set up/clean up, serve refreshments, stock supplies

NURSING UNIT

• Answering call lights
• Keep patients company: read, visit
• Stock supplies on the floor
• Assist with daily pampering tasks such as rub lotion on hands and polish nails
• Assist staff by making copies for daily activities
• Volunteer will shadow Nurse Practitioner 1 shift per month

Volunteers should notify department when unable to make their shift at: 552-2200 and ask for either Patricia or Suzanne

Neurospine is an inpatient department with 33 beds, including the Neuro-Observation unit that services spine, stroke, and med/surgical patients. Volunteers will assist in helping to answer call lights, attend to Active Daily Living (ADL) needs, and provide overall support to patients.

Volunteer will assist staff with providing comfort measures to patients, families, and visitors through the utilization of "rounding" with the patients and assisting staff with routine duties of the departments. Volunteers will have the opportunity to learn professional and social interaction in a medical setting and to experience hands-on educational and real-life experiences.

Friendly, positive and professional attitude.  Works well with patients, staff and visitors. Does not have an aversion to procedures and blood.  Ability to display compassion, and caring in a non-judgmental way. Artificial nails for patient care staff are prohibited due to infection control concerns.

• Confidentiality
• Phone Etiquette

• Rounding with patients/staff and visitors (staff will provide a script)
• Help with food trays temperature check, set-up and feedings
• Restock supplies
• Pass water to patients
• Run errands to the lab and other areas of the hospital
• Answer phones
• Assist staff with charts, filing, copying
• Answer call lights and communicate needs to nurse
• Observe staff taking vital signs
• Disinfect wheelchairs or other equipment needed by a staff member
• Assist with discharge of patients
• Go into Neuro-Observation unit and learn from staff how to read monitors
• Other duties as assigned

This inpatient unit provides care for 34 patients which include patients who have had total hip, total knee, total shoulder and total ankle replacements. The unit also provides care for patients who have had various types of bone factures. Along with the orthopedic population that is served, the unit also provides care for patients with various medical issues.

Volunteer will assist staff with providing comfort measures to patients, families, and visitors through the utilization of "rounding" with the patients and assisting staff with routine duties of the departments. Volunteers will have the opportunity to learn professional and social interaction in a medical setting and to experience hands on educational and real-life experiences.

Friendly, positive and professional attitude.  Works well with patients, staff and visitors. Does not have an aversion to procedures and blood.  Ability to display compassion, and caring in a non-judgmental way. Artificial nails for patient care staff are prohibited due to infection control concerns.

• Confidentiality
• Phone etiquette
• Works effectively with others
• Understanding and following direction
• (Once trained to dept.) can act without waiting for instructions
  

• Round with patients
• Answer patient call lights
• Set up patient trays
• Assist patients with hand hygiene during meal time, pass warm washcloths
• Pass water to patients
• Stock supplies, carts, and blanket warmers
  
• Assist unit secretary with breaking down patient charts and filing
  
• Run errands to the Lab and Central Supply
  
• Can assist staff with discharge of patients
  
• Conduct follow-up discharge phone calls
  
• May observe rehabilitative therapy sessions
• Errands to cafeteria to assist staff with patient trays
• Chart packs
  
• Place lab results in front of charts
  
• Refill charts with progress notes and order sheets
  
• Copy Pneumococcal/Influenza protocol and put together
  
• Assist patients with Closed circuit training system
• Assist with room prep and set up
  

Volunteers are encouraged to let staff know what they would like to do and learn after they have been initially trained.

May need to train on a day that is not their scheduled day.

Telemetry is a 55 bed cardiovascular unit that cares for cardiac patients, open heart patients, medical cardiac patients and transplant patients. 5 East is a 16 bed cardiovascular unit with a primary focus on cardiac and vascular interventions. Volunteers are important team players to assist with meeting the needs of cardiac patients and their families.

Volunteer will assist staff with providing comfort measures to patients, families, and visitors through the utilization of "rounding" with the patients and assisting staff with routine duties of the departments. Volunteers will have the opportunity to learn professional and social interaction in a medical setting and to experience hands-on educational and real-life experiences.

Friendly, positive and professional attitude.  Works well with patients, staff and visitors. Does not have an aversion to procedures and blood.  Ability to display compassion, and caring in a non-judgmental way. Artificial nails for patient care staff are prohibited due to infection control concerns.

• Confidentiality/HIPPA
• Phone etiquette

• Assist staff with hourly rounds
• Answer call Lights
  
• Help with food trays (check of and passing)
• Assist with feeding patients
• Answer phones
• Visit with patients- read or talk with them
  
• Assist staff with ADL (assistance of daily living)
• Stock supplies
  
• Assist unit secretary with breaking down patient charts and filing
  
• Run errands to the Lab and Central Supply
  
• Pass water to patients
  
• Can assist RN with discharge of patients
  
• Assist with transports to Diagnostic Imaging, ED and Cath Lab
  
• Tele box (electrode placement)
  
• Assist with disinfecting equipment/wheelchair
• May assist patients with meals per RN request
  
• May observe bedside procedures (chest tubes) only with RN and MD approval
  
• Other duties as assigned

Volunteers are encouraged to let staff know what they would like to do and learn after they have been initially trained.
If unable to make shift please call unit at: 733-1940 or 733-1942 (tele) 733-1952 (5 East) and ask for Susanna, Zhanna or Charge Nurse.

Valve Clinic is a service that is offered out of the Advanced Heart Services department to support the hospital's TAVR (transcatheter aortic valve replacement) program. Patient with aortic valve disorders are referred to the Valve Clinic by their primary physician to be seen in our clinic by our team of specialists for consideration of TAVR.

The patient population seen in the Valve Clinic is typically an elderly, frail patient population. Clinic time may include patient rooming, physical exams, lab work, EKG, echocardiography study, medication reconciliation and consultation with a cardiologist, a cardiac surgeon, and the Valve Coordinator.

The main priority of the volunteer is to assist the staff with providing comfort measures to patients, families, and visitors through the utilization of "rounding" with the patients and assisting staff with routine duties of the department. 

As a clinic, we will provide the volunteer opportunities for learning professional and social interaction in a medical setting and to experience hands-on (either directly or indirectly) educational and real-life learning experiences. 

Volunteers will have the opportunity (as appropriate) to observe a procedure and to meet
with an M.D. prior to the case to discuss in detail what will happen during the procedure.

• Confidentiality/HIPPA
• Phone etiquette
  

• Escort visitors to various parts of the Hospital (Non-invasive cardiology, cath lab, HCHA, laboratory, cafeteria, etc.) via wheelchair
• Round with patients
• Provide comfort measures to patients and visitors as requested by RN
• Act as liaison between department staff and families
• Assist with stocking supplies
• Answer phones as needed if staff (momentarily) steps away from desk
• Assist staff with disinfecting wheelchairs, gurneys and other equipment
• Pick up items from Central Supply when directed by staff
• Compile patient procedure packets and make photocopies as needed
• Meet with MD before a procedure and have the opportunity to observe a procedure
• Other miscellaneous tasks as assigned