The Collaborative Edge

A quarterly newsletter of the Center for Collaborative Policy
Laura Kaplan, Editor

Resource Archives

This section is a compilation of online Resources from all issues of the Collaborative Edge. Resources are sorted into three categories.

Community and Organizations: Focused on the issues and methods of primary interest to communities and organizations, including citizens, non-profits, and businesses. This category includes resources on civic engagement, deliberative democracy, environmental justice, building leadership capacity, and forming collaborative partnerships.
Public Agencies and Government: Targeted to people who have some authority over public resources, and who are working collaboratively with their stakeholders to solve problems. This category includes public policy consensus-building, public participation, and understanding policy conflict.
General Toolbox: Focused on practical tips and tools for those working in any sector on mediation, facilitation, dialogue, and collaborative process design.

Communities and Organizations

Website, “The Art and Science of Community Problem-Solving.” Xavier de Souza Briggs, a public policy faculty member at Harvard University , has launched www.community-problem-solving.net. The site provides free downloads of a variety of original strategy tools for problem-solving across the sectors--public, private, and nonprofit/non-governmental. The tools address the challenges of organizing stakeholders, building alliances that work and getting out of ones that don't, designing and managing participation in planning, coming to agreement, and more. The site also offers links to effective practice in many program areas (housing, education, environment, public safety, health, etc.), a learning community for peer exchange, and a creator's log (weblog) to narrate the site and communicate with users as the Project evolves.

Newsletter, “Building Collaborative Communities.” Building Collaborative Communities is a newsletter for community leaders working to build more collaborative communities. Keep in touch with what's happening in other communities, check out upcoming events, and get links to helpful resources of like interest. To sign up for this newsletter, visit http://www.collaborativecommunities.org.

Citizens and Governance Toolkit. The Commonwealth Foundation has produced a compact "Citizens and Governance Toolkit" as part of its project to promote increased citizens' participation in governance. The toolkit provides summaries of specific governance processes and concrete ways they can be strengthened through new opportunities for citizen participation. This is the first version of the Toolkit, and the Foundation plans to develop revised versions from time to time, incorporating additional material. The Foundation is looking for feedback about parts that are particularly useful as well as areas which could be expanded. To order the toolkit, contact Andrew Firmin, Program Officer at the Foundation. For more information, visit http://www.thecommonwealth.org/Templates/System/LatestNews.asp?NodeID=36952

Website, “Citizen Science Toolbox.” Includes 63 detailed descriptions of process tools such brainstorming, citizen juries, design charettes, and deliberative opinion polls, with references. Also offers guiding principles and a few case studies. http://www.coastal.crc.org.au/toolbox/alpha-list.asp.

Manual, “Collaboration for a Change: A Practitioner's Guide to Environmental Nonprofit-Industry Partnership.” Provides decision-makers in business and environmental nonprofits with tools required to launch or improve effective partnerships. Designed as a compendium of best practices and key learnings. Click here for the GreenBiz website: http://www.greenbiz.com/resources/partner/tools.cfm?LinkAdvID=43021

Report: Collaborative Regional Initiatives: Civic Entrepreneurs Work to Fill the Governance Gap. Collaborative Regional Initiatives (CRIs) are partnerships of government, business, and community representatives working to promote the economic vitality and quality of life in their regions. A recent, three-year study by the Institute of Urban and Regional Development (IURD) at UC Berkeley, and funded by the James Irvine Foundation, found that CRIs can be important vehicles for engaging a range of stakeholders toward addressing economic, environmental, and social issues at the regional level. To read the research report visit:
http://www.irvine.org/publications/by_topic/civic.shtml

EPA's Community Culture and the Environment - A Guide to Understanding a Sense of Place.” Follow this link to order a copy of EPA's Reference Book "Community Culture and the Environment - A Guide to Understanding a Sense of Place." Publication is free.

Funding Open Space Acquisition Programs: A Guide for Local Agencies in California. Preserving open space is a critical challenge for local agencies in California. To help them meet this challenge, the Institute for Local Government has published Funding Open Space Acquisition Programs: A Guide for Local Agencies in California. Chapter 2, “Determining the Public's Interest” has instructions and checklists for conducting stakeholder assessments, polling, and various strategies of community engagement which includes consideration of when and how to best use deliberative forums. Available online free of charge due to support from the Resources Legacy Fund.
http://leaguepub.mindsetsoft.com/index.jsp?displaytype
=11&zone=ilsg&section=land&sub_sec=&tert=&story=23902

Manual, “Community Engagement in the New Planning System.” Written by a consulting firm for a government agency in New South Wales . Winner of the Planning Institute of Australia 's 2003 New South Wales Award for Excellence in Planning in the Community Based Planning Field. http://www.iplan.nsw.gov.au/engagement/index.jsp

Nonprofit Field Guide to Community Forums, “Conducting Community Forums: Engaging Citizens, Mobilizing Communities.” The Wilder Foundation has published the Nonprofit Field Guide, “Conducting Community Forums: Engaging Citizens, Mobilizing Communities.” The report draws upon the authors' experience with more than 70 community forums on a wide variety of topics. The models and best practices presented are intended to help readers clarify goals and decide whether a forum is the best way to achieve them; select the best type of forum to meet their goals; develop a timeline, create a budget, and recruit sponsors; engage an audience early; manage the logistics of event planning and execution; etc. Sample documents, worksheets and a comprehensive checklist lead readers through the process. “Forums on a Shoestring” sidebars help get results with little time or money. Go to www.wilder.org/pubs/cmty_forums/index.html for more information on this publication.

Consensual Democracy's Website. Consensual Democracy is a sustainable, grassroots approach to civic renewal based on the visions, values and goals of local citizens. It organizes community members to work together through nonprofit civic associations that are independent of local government. Its website provides free tools and guides for community-building and civic assessment. http://www.consensualdemocracy.org/

The CyberHood's Library of Links. The CyberHood features an excellent gateway to Internet research that includes links to funding sources for community projects, websites for economic and community development practitioners, information on health and wellness issues, and cultural resources for communities of color. The CyberHood's mission is to build a virtual community where students, scholars, practitioners, and social activists, who want to change urban society and improve the plight of people of color, can find each other, share information, exchange ideas, and build professional relationships. Their goal is to build a community that encourages dialogue, facilitates research, and spawns joint ventures. Available at http://www.thecyberhood.net/Residents_enter_here/
private/cyberhood_library/Library.php

Website, “The Depolarization of America: Bridging the Partisan Divide.” In the spirit of cross-stakeholder collaboration, and with the elections upcoming, we'd like to feature the National Coalition for Dialogue and Deliberation's website devoted to five efforts (The September Project, Let's Talk America, PBS Deliberation Day, Calling the Question, and the “We the People” National Convention) that are each in their own way attempting to bridge partisan gaps in policy debate. For more information about these efforts, visit http://www.thataway.org/resources/practice/issues/polarization/polarization.html
To its credit, the website also links to articles critiquing the dialogue approach to resolving political issues. See http://www.thataway.org/news/archives/000218.html#more

Website, “Discovering Common Ground: Missouri Communities Deliberate.” www.ssu.missouri.edu/commdev/pubdelib/index.htm New website for a program at the University of Missouri in Columbia Missouri . Among the resources available to download from the website are three PowerPoint presentations about moderating, convening and recording deliberative public forums, and an 83-page manual titled Deliberation and Your Community: How to Convene and Moderate Local Public Forums Using Deliberative Decision-Making.

Monograph, “Empowering Regions: Strategies and Tools for Community Decision-Making.” From the Alliance for Regional Stewardship. http://www.regionalstewardship.org/Documents/Monograph2.pdf

Equitable Development Toolkit. PolicyLink has provided on single website a comprehensive set of policy options to advance economic and social equity. These tools are based on successful strategies developed in culturally diverse communities around the country. There are currently 23 different educational topics covered, including Brownfields, Minority Contracting, and Commercial Stabilization. Available at http://www.policylink.org/EDTK/default.html

Newsletter, "Focus On Study Circles." Focus on Study Circles is the free newsletter of the Study Circles Resource Center. Each issue contains articles on topics such as how to build and sustain study circle programs, and the role of face-to-face public deliberation in creating an active and democratic public life. Focus also keeps study circle organizers connected to each other by posting announcements and updates from study circle programs across the country. For more information, visit http://www.colorado.edu/conflict/peace/

Commentary: Gridlock Impossible at 'Kitchen Table'. Editorial by James E. Geringer and John Kitzhaber. James E. Geringer, a Republican, was governor of Wyoming from 1995 through 2003, and John Kitzhaber, a Democrat, was governor of Oregon from 1995 through 2002. They cochair the Policy Consensus Initiative and the National Policy Consensus Center. From the article: "What if, as a citizen, you were invited to a meeting and found yourself, not in an impersonal hearing room but at a conference table where work gets done. Imagine around this table some citizens, some representatives from industry, union people, farmers, environmental groups, and others affected by what happens along the coastline. Imagine the state official who called you together says that, instead of the government creating a plan that only some could live with, it is instead up to you. As a group you're to hammer out a solution. That's collaborative governance, and it feels much different from simply 'listening to the public.' " Available in the Christian Science Monitor, Dec. 23, 2004 edition, at: http://www.csmonitor.com/2004/1223/p09s01-coop.html?s=hns

Initiative on Conflict Resolution and Ethnicity (INCORE). A joint initiative of Ulster University, Northern Ireland, and United Nations University, Tokyo, INCORE aims to influence policymakers and practitioners involved in peace, conflict, and reconciliation issues while enhancing the nature of international conflict research. INCORE's Conflict Data Service (CDS) provides a comprehensive and detailed database on conflicts and conflict-related issues worldwide. It is a multifaceted resource, offering the information on conflicts in specific countries, thematic information, and interdisciplinary guides on how conflict affects and interacts with other issues and phenomena. The CDS features an online database of peace agreements from around the world.
http://www.incore.ulst.ac.uk/services/cds/

Website, "Innovations in Democracy." http://democracyinnovations.org/
This gateway website includes links to “hundreds of innovative practices, ideas, experiments, organizations and references useful for building wiser democracies that work for all,” including information on consensus councils, deliberative polling, alternate forms of voting, and more.

Report on Involving Leaders of Color in Policy Development: "Leadership for Policy Change." The report, “Leadership for Policy Change” from Policy Link describes the barriers to participation of leaders of color in local and national public policy development and the strategies that can be used to remove the barriers so that leaders can use their expertise and experience to benefit low-income communities of color. http://www.policylink.org/pdfs/LeadershipForPolicyChange.pdf

Website, “Learning from Experience: A National Resource for Collaboration and Partnerships.” Provided by the Ecosystem Management Initiative, Learning from Experience is a website of natural resource collaboration and partnership case studies and lessons that are designed to inform people engaged in all stages of partnerships, from simple partnerships to large watershed collaboratives. It features a detailed how-to Guide to the Stages of a Collaborative Process, tips on Dealing with Scientific and Technical Complexity, Back of the Envelope Advice, and much more. Available at http://www.snre.umich.edu/ecomgt//cases/

Manual for Legal Services and Pro Bono Mediation Programs. The Manual for Legal Services and Pro Bono Mediation Programs is designed to assist legal services and pro bono agencies in developing mediation programs. The manual provides governing boards, chief executives and mediation program administrators the tools to start new programs or to strengthen existing programs within pro bono community mediation and legal services agencies. It covers the benefits of mediation, the financial resources needed and where to find them, staffing the program, the recruitment of appropriate volunteer mediator service providers, the screening and processing of cases, sample forms and training tools, and ways to handle problems as they arise. It also lists books and other external resources that may be helpful in learning more about how to design a new program. Available at the American Bar Association Section of Dispute Resolution website.
http://www.abanet.org/dispute/credits_toc.html

A Report on Environmental Justice Collaborative Partnerships, “Not Business As Usual.” In "Not Business As Usual: Using Collaborative Partnerships to Address Environmental Justice Issues", ICMA researchers present 12 major findings to guide community leaders as they consider forming an environmental justice collaborative partnership. From using a discussion of the challenges of environmental justice as a way of unifying a community to involving the local government to ensure a partnership's long-term sustainability, the report provides clear examples of what and how environmental justice collaborative partnerships can do to foster change within a community. Download the report at: http://www2.brownfieldsource.org/news.cfm?id=191 .

Report and How-to Manual on Participatory Planning Around the Globe, “Participatory Planning for Sustainable Communities.” See the Winter 2003/2004 Collaborative Edge book review for a review of the report, “Participatory Planning for Sustainable Communities: International Experience in Mediation, Negotiation and Engagement in Making Plans.” Available for download from the Office of the Deputy Prime Minister of Great Britain.

Website, "Toolkit Citizen Participation." The "Toolkit Citizen Participation" enjoys a new online presence which offers a database of case studies that demonstrate empowered participatory governance around the world. The Toolkit, which is a collaboration among several NGOs including Partners Foundation for Local Development (Romania), SNV Netherlands Development Organization, Center for Youth and Development (India), and the African Foundation for Integrated Development (Dakar) offers regular newsletters and an international network of scholars and practitioners. For more information, visit http://www.toolkitparticipation.nl/participants.

Politics of Trust Network. Politics of Trust Network is a non-profit civic engagement enterprise and grassroots coalition committed to healing our social and political divisions and liberating our human potential through the radical recovery of trust. This summer, PTN will launch its on-line civic navigator, a multi-partisan informational resource and "political router" aimed at linking Californians to a broad range of civic engagement activities that promote a more humanistic, person-centered approach to public policy and political activism. www.PoliticsofTrust.net

Downloadable Manual, “Public Dialogue: A Tool for Citizen Engagement.” By the Centre for Public Dialogue, this manual is a comprehensive step-by-step guide to the public dialogue process. It explains in detail how to conduct public dialogue sessions as well as issues of particular concern. The manual anchors public dialogue in a clear research methodology and analysis plan. For more information, visit http://www.cprn.org/en/doc.cfm?doc=118

The Public Participation (P2) Knowledge Network has been launched by the International Association for Public Participation in partnership with Portland State University's Center for Public Participation. The P2 Knowledge Network is an interactive resource for academics and practitioners alike who are interested in sharing knowledge and research on public participation. The Network contains a database of over 300 books, articles and websites drawn from IAP2's original bibliographies, which were refined and updated in 2005. The P2 Knowledge Network also features an online forum to engage in discussion on your choice of topic, for example: opinions on current papers, new research initiatives, teaching materials, debating the “big questions”, etc. This is your space to explore ideas with other members of the P2 community.
www.iap2.civicore.com

Toolkit Citizen Participation. The "Toolkit Citizen Participation" enjoys a new online presence which offers a database of case studies that demonstrate empowered participatory governance around the world. The Toolkit, which is a collaboration among several NGOs including Partners Foundation for Local Development (Romania), SNV Netherlands Development Organization, Center for Youth and Development (India), and the African Foundation for Integrated Development (Dakar) offers regular newsletters and an international network of scholars and practitioners. For more information, visit http://www.toolkitparticipation.nl/participants.

Training Module, “Turning Lemons Into Lemonade.” The Mississippi State Cooperative Extension Service offers a non-copyrighted, free training module called Turning Lemons into Lemonade: Public Conflict Resolution. Available at:
http://srdc.msstate.edu/publications/lemons/221.htm

Online Report, “Watershed Solutions: Collaborative Problem Solving for States and Communities.” In July 2002, The National Policy Consensus Center (NPCC) hosted a conference for people involved in watershed collaborations, academics, and experts from government and non-profit organizations. Their goal was to provide governors and other state officials with a collection of lessons learned from successful watershed initiatives and recommendations on ways to enhance the use and effectiveness of watershed partnerships. To view the report online, go to http://www.policyconsensus.org/pubs/npcc_pubs.html

Public Agencies and Government

Website, “Adaptive Management Network.” www.iatp.org/AEAM/index.html. The Adaptive Management Practitioners' Network (AMPN) is a collaborative among practitioners engaged in resource management and ecosystem restoration. The Adaptive Management Network creates learning opportunities for scientists, managers, and citizens to explore innovative and practical ways to solve complex ecological and institutional problems through collaborative processes linking science, social values, and experiential knowledge. This website contains useful links, resources, and lessons learned.

Online Report, “Drivers of Natural Resource-Based Political Conflict.” From the abstract: “Why are some natural resource-based political conflicts so controversial, acrimonious and intractable? What factors drive these conflicts? And what turns the common political conflict into the high-level, symbolic, and sustained political conflict? This paper conceptualizes the ‘drivers' of natural resource-based political conflict in the United States . It examines the dominant themes, patterns and underlying logic of these conflicts. The very nature and context of these cases sometimes promise intractability, but they are also often ‘wicked by design' in that political actors, institutions and policy processes often compound them. The following drivers of conflict are discussed: scarcity, the policy surrogate, the sacred and spiritual and importance of place, policy design (historical and budgetary), policy frames, scientific disagreement and uncertainty, electoral politics and the use of wedge issues, political and interest group strategy, media framing, adversarial governance, Constitutional, statutory and administrative language, and distrust. The paper finishes by placing natural resource-based conflict in political perspective. http://www.forestry.umt.edu/personnel/faculty/mnie/
personal%20website/policyscience.pdf

Report on Cost Effectiveness of Environmental Conflict Resolution, "ECR Cost Effectiveness: Evidence from the Field." An overview of multiple studies compiled by the US Institute for Environmental Conflict Resolution. http://www.ecr.gov/pdf/ecr_cost_effect.pdf

EPA's Public Involvement Policy. The US Environmental Protection Agency's Public Involvement Policy was issued on June 6, 2003, after three years of development, review and comment. The new Policy applies to all EPA environmental programs. It provides clear guidance to EPA staff on effective ways to involve the public in EPA's regulatory and program implementation decisions. The Policy recommends seven basic steps for effective public involvement. The Policy and EPA's response to Comments and the Framework for Implementing the Policy are posted at: http://www.epa.gov/publicinvolvement/whatsnew.htm

Downloadable Manual: “Getting in Step: Engaging and Involving Stakeholders in Your Watershed.” Produced by Tetra Tech for the US Environmental Protection Agency. Available for download from the EPA website at http://www.epa.gov/publicinvolvement/involvework.htm

Guide for Public Outreach in Floodplain Planning, “Guidance Note No 2, Participatory Processes.” A concise framework of principles and mechanics of public outreach in floodplain planning. Provided by Wise Use of Floodplains, a project of the EU LIFE Environment Programme, it is one of a series of guidance notes to provide a starting point for thinking about the wise use of floodplains and floodplain restoration measures. Each guidance note is a summary of a detailed Technical Report. For more information on the floodplain planning guides, visit http://www.floodplains.org.uk/guidance_notes.htm

Online Manual, “How to Design a Public Participation Program.” Designed for the US Department of Energy, but much of the material is transferable to other settings. http://web.em.doe.gov/ftplink/public/doeguide.pdf

Website: “National Resource for Collaboration and Partnerships.” This website offers information, case studies, and lessons learned from experience with collaboration, especially for public agencies. A project of the National Forest Service, U.S. Department of the Interior, and the University of Michigan . www.snre.umich.edu/emi/cases/background.htm

Online Manual, “Planning Commissioner's Handbook Update.” The Institute for Local Self Government has released the 2004 update of its Planning Commissioner's Handbook. It is designed to provide guidance on technical expertise, legal knowledge, and architectural sensibility for land use decision-making in California . The update has been reorganized and expanded to make it more convenient to use. Readers may be particularly interested in Section 3: Public Participation in Land Use Planning. For more information, visit http://www.ilsg.org/index.jsp?displaytype=11&zone=ilsg&section=&
sub_sec=&tert=&story=22028

Website and Case Study Database, “Public Dispute Resolution Program.” The Public Dispute Resolution Program of the Institute of Government at the University of North Carolina ( Chapel Hill) has a website which may be of interest to Collaborative Edge readers: http://www.iog.unc.edu/programs/dispute/cases.htm The site contains a variety of case study materials illustrating the application of mediation and facilitation to address difficult public issues. Links to other publications, web resources, and dispute resolution information are available from this page.

Online Manual, “Public Policy Consensus & Mediation: State of Maine Best Practices.” Designed by the Maine Department of Labor for the State of Maine , the material is readable transferable to any collaborative project involving public agencies. It details the “7 Key Steps of a Collaborative Process,” from how to do internal agency and external stakeholder assessments to finalizing the agreement. http://www.maine.gov/consensus/ppcm_consensus_steps_01.htm

Online Report, “Putting the Pieces Together: State Actions to Encourage Smart Growth Practices in California.” Published by the Statewide Coordinating Committee for the Urban Land Institute's California Smart Growth Initiative, including representatives from business, real estate, civic, environmental, and social justice organizations. The report is the result of 18 months of analysis to find ways to curb sprawling development, and promote development that more closely links housing to jobs and preserves open space. Available at www.smartgrowthcalifornia.uli.org

Online Report, “State Wildlife Policy and Management: The Scope and Bias of Political Conflict.” From the abstract: State wildlife policy and management are often characterized by divisive political conflict among competing stakeholders. This conflict is increasingly being resolved through the ballot-initiative process. One important reason the process is being used so often is the way state wildlife policy and management decisions are often made by state wildlife commissions, boards, or councils (the dominant way these decisions are made in the United States ). These bodies are often perceived by important stakeholders as biased, exclusive, or unrepresentative of nonconsumptive stakeholder values. As a result, unsatisfied interest groups often try to take decision-making authority away from these institutions and give it to the public through the ballot initiative. Cases and examples from Alaska , Arizona , Colorado , and Idaho are examined in this context. The article finishes by outlining four broad alternatives that may be debated in the future: the no change alternative, the authoritative expert alternative, the structural change alternative, and the stakeholder-based collaborative conservation alternative(s).
http://www.forestry.umt.edu/personnel/faculty/mnie/personal%20website/PAR.pdf

General Toolbox

12manage is a online, independently edited management portal that summarizes over 300 management methods, models and organizational theories, applying scientific rigor while ensuring practical relevance. The methods are classified into 12 partly overlapping management disciplines (including Change & Organization, Skills & Communication, Ethics & Responsibilty, Leadership, and 8 others). These 12 management disciplines are the "hubs" from where you can browse to methods and theories belonging to each management field. Each hub features books, consultants, education, faq, forum, news, resources, and collected wisdom for each management discipline. 12manage is also available in 12 languages.
http://www.12manage.com/

Pamphlet: The ABCs of Open Government Laws. This handy pamphlet by the Institute for Local Government explains the key provisions of the Brown Act and the Public Records Act. It includes pointers on typical issues concerning closed sessions and the consequences of non-compliance.
http://www.cacities.org/resource_files/23420.ABCs
%20of%20Open%20Govt%20Final.pdf

Website, “BeyondIntractability.org.” The Conflict Research Consortium's new, next-generation website on intractable conflict reflects contributions from 100+ experts, 200+ essays on key topics, 55+ online interviews (70+ hours) and thousands of references. They are in the process of shifting their online courses to this much more extensive collection of material. Available at http://www.BeyondIntractability.org

The Conflict Resolution Information Source (CRInfo) is a free, online clearinghouse, indexing more than 25,000 peace- and conflict resolution-related Web pages, books, articles, audiovisual materials, organizational profiles, events, and current news articles. CRInfo Version IV is a complete rebuild of the site which offers dramatic improvements in coverage, performance, and power over earlier versions.
http://v4.crinfo.org/

Publication on Merging Scientific Knowledge with Community Knowledge. "Building Trust: When Knowledge from ‘Here' Meets Knowledge from ‘Away'." describes twenty things you can do to help environmental stakeholder groups talk more effectively about science, culture, professional knowledge, and community wisdom. From the National Policy Consensus Center. http://www.policyconsensus.org/pubs/nppc_pubs/Building_trust.pdf

California Digital Conservation Atlas. Legacy.ca.gov/new_atlas.epl. This web-based mapping and information tool allows users to easily view, explore and, in some instances, download a variety of California s natural resource, working landscape, and conservation-related data. What was formerly available only to those who had costly, highly technical, geographic information system (GIS) software is now accessible to anyone with a web browser. See news story on the atlas at http://www.sacbee.com/content/news/california/story/6693803p-7645327c.html

Website: Campus Conflict Resolution Resources Project. The primary objective of the Campus Conflict Resolution Resources project is to significantly increase administrator, faculty, staff and student awareness of, access to, and use of conflict resolution information specifically tailored to the higher education context. This highly navigable website has a wealth of toolkits, tips, games, literature, and other resources that students, faculty, and campus administrators can use to deal with conflict between roommates, advisors, peer groups, and in other common areas of interaction.
http://www.campus-adr.org/

Charrette Start-Up Kit. The National Charrette Institute has released the 2nd edition of the "NCI Charrette Start Up Kit" CD-ROM, available for purchase. The National Charrette Institute is a nonprofit educational institution whose mission is to help communities achieve healthy transformation through the NCI Charrette, a collaborative planning process that harnesses the talents and energies of all interested parties to create and support a buildable plan. For more info or to order online, go to http://www.charretteinstitute.org/programs/cd.html.
Email info@charretteinstitute.org if you have questions.

Gateway Website on Co-Intelligence. http://www.co-intelligence.org/links.html. The Co-Intelligence Institute's links page that leads to collections of tools for co-intelligence, which they define as “intelligence that's grounded in wholeness, interconnectedness, and creativity.” Leads to links on civic engagement, public participation, deliberative democracy, and more.

Downloadable Manual, “Communicator's Guide.” Includes advice on communicating with the media, creating user-friendly web pages, risk communication, public speaking, and more. http://www.usda.gov/news/pubs/fcn/table.htm

Training Module, “Cooperative Problem Solving.” Developed by Search for Common Ground (http://www.sfcg.org), this workshop is designed for use with groups who want to understand and practice the cooperative problem-solving model for managing conflict. The process focuses on encouraging mutual agreement and developing positive relationships.
http://www.itrainonline.org/itrainonline/mmtk/cps.shtml

Website for Linking Facilitators with International Volunteer Opportunities, “Global Facilitator Services Corp.” The Global Facilitator Service Corps is a not-for-profit volunteer organization, associated with the International Association of Facilitators. Its mission is to link volunteer facilitators with service opportunities worldwide. The Corps has sent volunteers from everywhere to everywhere, to facilitate in situations such as post-earthquake community crisis management and international conferences on global warming. The commitment can be as brief as a week or two, or extensive. For more information, visit http://amauta.org/GFSC

Link&Learn Newsletter. Provided by Linkage Inc., Link&Learn is a free, monthly e-newsletter that offers case studies, best practices, and how-to articles on leading issues in the leadership, organizational development, knowledge management, mentoring, and performance management. For more information, visit
http://www.linkageinc.com/newsletter/default.shtml

Website, “High Tech Tools for Collaboration. From the National Coalition for Dialogue and Deliberation.”
http://www.thataway.org/resources/practice/hightech/intro.html

Downloadable Manual, “The Makings of a Good Meeting." Written by facilitator and trainer Kevin Wolf. Offers information on facilitation, meeting planning, consensus decision-making, and more.
http://www.wolfandassociates.com/facilitation/manual.htm

Website, “Mind Tools.” Includes tools and advice for time management, stress management, project planning, decision-making, and managing complexity.
http://www.mindtools.com/

Website, “Models for Dialogue and Deliberation.” From the National Coalition for Dialogue and Deliberation. http://www.thataway.org/resources/understand/models/models.html

Online Training Program on Intractable Conflict (OTPIC). The Conflict Research Consortium (University of Colorado) offers a set of materials and coursework related to conflict resolution. Theoretical and practical material discuss typical conflicts and potential solutions. This system provides a low-cost supplement or alternative to international travel-based training programs for disputants and third parties, and provides FREE online consulting to people who want quick answers to specific problems. For more information, visit http://www.colorado.edu/conflict/peace/

Website with Meeting Advice, Tips, Tools: “The 3M Meeting Network.” http://www.3m.com/meetingnetwork/

Website, “Tips and Tools for Leadership, Coaching, Facilitation, Change Management, Meetings Management, and Teamwork.” http://www.interactionassociates.com/html/tips_and_techniques.html