- California Water Boards Facilitation Training
- Beginning in 2009, the State Water Resources Control Board’s Office of Public Participation initiated an ongoing, annual facilitation training series for headquarters and regional staff. The purposes of the series was to build capacity of the Water Boards to run effective stakeholders meetings and manage public involvement processes and to leverage limited consulting budgets through internal facilitation capacity. Participants included managers and staff, with some executives. Trainings took place in Sacramento and in regional offices, with participants coming from the nine Regional Water Quality Control Boards. The standard trainings covered introductory, intermediate, and advanced facilitation. Introductory topics included graphic recording, the facilitator role, and active listening skills. Intermediate topics included meeting preparation, stakeholder check-ins, meeting design, and meeting management, including challenging behaviors, conflict, and decision-making. CCP tailored some trainings around specific topics based on conversations with the convening executive and a pre-training survey. Advanced trainings covered stakeholder assessments and a train-the-trainer session, designed to help staff provide basic facilitation trainings in their own offices without CCP’s involvement. All trainings involved a variety of methods designed to transfer and practice skills, such as individual, paired, and small group workbook exercises; mini-lecture and book section discussions; content review of real video and written news materials; and intensive role plays with case materials drawn from real and relevant examples. The Water Boards hosted three series of facilitation trainings since 2009, which provided over 300 staff with hands-on experience to apply the best practices in the field of facilitation. The effort has provided staff across the state with practical tools, reference materials, and a greater capacity to engage and work with diverse stakeholders in a collaborative process. As of March 2013, the State Board plans to launch of a new round of trainings in regions that have not yet participated.
- Unified Program Training Framework
- CCP provided Cal/EPA with program management and organizational support to develop a Training Framework (Framework) for the Unified Program from July 2010 through Mach 2012. Cal/EPA wanted to establish a comprehensive recommended training framework to meet the Certified Unified Program Agencies and Participating Agencies staff training and program needs, and as well as the training requirements for Unified Program Agencies as defined in state laws. CCP assisted Cal/EPA to convene a process that included the 28 local staff representing the six programs across the state, plus Unified Program headquarters staff including representatives from Cal/EPA, the State Water Board, California Department of Toxic and Substance Control, the State Fire Marshall and California Emergency Management Agency. The Unified Program was designed to consolidate, coordinate, and make the administrative requirements, permits, inspections, and enforcement activities consistent for the six environmental and emergency response programs. Cal/EPA oversees the implementation of the Unified Program as a whole and works to develop a consistently trained workforce statewide. CCP assisted with the project design and facilitated the working groups and development of the Framework. Cal/EPA and the Agencies’ Forum Board endorsed the Framework. Cal/EPA is planning another phase to further develop the Framework.