ÿþ<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" /><meta http-equiv="REFRESH" content="0;url=http://www.csus.edu/hr/departments/benefits/eap.html"> <title>CSUS Employee Assistance Program (EAP) - Consultation Program</title> <link rel="stylesheet" type="text/css" href="sacstate-css/webstyles.css" /> </head> <body><!-- main table --> <table width="735" border="0" cellpadding="0" cellspacing="0"> <tr> <td colspan="3"><!-- top nav table --> <IFRAME SRC="includes/header.html" scrolling="no" width="100%" align="left" frameborder="0" height="100" style="MARGIN-BOTTOM: auto"> If you can see this, your browser doesn't understand. </IFRAME><!-- END top nav table --> </td> </tr> <tr> <td width="175" valign="top" class="vertnavcell"> <IFRAME SRC="includes/left_panel.html" scrolling="no" width="100%" align="left" frameborder="0" height="300"> If you can see this, your browser doesn't understand. </IFRAME> </td> <td width="550" valign="top"> <a name="content" id="content"></a> <div class="content"> <h1>Supervisor Notes Newsletter </h1> <p align="left">The Sac State Employee Assistance Program publishes the<br> <i><b>Supervisor Notes</b></i> Newsletter.&nbsp;</p> <p align="left">To read past issues select the relevant month below<br> (Please note that these documents require Acrobat Reader in order to read them.<br> If you do not have Reader <A href="#acrobat">click here.</A>)</p> <div align="left"><center> <table border="0" cellpadding="0" cellspacing="0" style="BORDER-COLLAPSE: collapse" bordercolor="#111111" width="75%" height="838"> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesJanuary2013.pdf"><b>January 2013 </b></A><br> <b>In this issue:<br> Final Edition of the Newsletter as the EAP Transitions from an Internal Program; Helping Employees Adjust to Change; Assisting the Development of Social Skills for Your Employees </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesDecember2012.pdf"><b>December 2012 </b></A><br> <b>In this issue:<br> Creating Open Communication about Work Concerns; Preparing for Next Semester; When one Employee Suppresses Others Participation </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesNovember2012.pdf"><b>November 2012 </b></A><br> <b>In this issue:<br> Creating a Positive Work Culture; Socializing May Contribute Towards Positive Morale; EAP as a Tool for Dealing with Poor Performance </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesOctober2012.pdf"><b>October 2012 </b></A><br> <b>In this issue:<br> EAP Reduction; Addressing Resistant Body Language; Team Building Without a Budget; Identifying Signs of Alcohol/Substance Abuse </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesSeptember2012.pdf"><b>September 2012 </b></A><br> <b>In this issue:<br> Supervisors are the First Line of Defense in Workplace Violence Prevention; Pushing for Performance and Remaining Positive; Learn to Delegate for Everyone s Benefit </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesAugust2012.pdf"><b>August 2012 </b></A><br> <b>In this issue:<br> Addressing Negative Behavior that has been Tolerated in the Past; Being Effectively Compassionate; Developing Leadership Skills in Over Ambitious Employees </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesJuly2012.pdf"><b>July 2012 </b></A><br> <b>In this issue:<br> Important Leadership Traits; EAP Temporary Closure; Resisting Positive Change; Creating a Positive Group Culture </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesJune2012.pdf"><b>June 2012 </b></A><br> <b>In this issue:<br> Addressing Burnout; Financial Problems and the Impact on Employees; Addressing Fear of Success in Your Employees; EAP Closed for Four Weeks This Summer </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesMay2012.pdf"><b>May 2012 </b></A><br> <b>In this issue:<br> Maintaining Boundaries as a Supervisor; The  Excellent Worker with a Serious Absenteeism Problem; Sharing Your Expertise as a Supervisor/Manager </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesApril2012.pdf"><b>April 2012 </b></A><br> <b>In this issue:<br> Positive Workplace Politics; Approachable versus an  Open Door ; Avoid Supervisor Style Misconceptions; EAP Changes for this Summer </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesMarch2012.pdf"><b>March 2012 </b></A><br> <b>In this issue:<br> Changing a Micromanaging Style; Perceived Power and Bully Behavior; Effectively Communicating Expectations for Change </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesFebruary2012.pdf"><b>February 2012 </b></A><br> <b>In this issue:<br> Helping Employees Find Their  Gift ; Addressing Employee Anger Issues; Enhancing Accountability </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesJanuary2012.pdf"><b>January 2012 </b></A><br> <b>In this issue:<br> Creating a Positive Work Culture; Dealing with an Employee Who Challenges Authority; Building a High Quality Supervisor/Supervisee Relationship </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesDecember2011.pdf"><b>December 2011 </b></A><br> <b>In this issue:<br> Identifying Overly Stressed Employees; Dealing with the Passive Aggressive Employee; Becoming an Approachable Supervisor </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesNovember2011.pdf"><b>November 2011 </b></A><br> <b>In this issue:<br> Building Trust as a New Supervisor; Motivated versus Inspired Employees; Effects of an Economic Downturn on Employees </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesOctober2011.pdf"><b>October 2011 </b></A><br> <b>In this issue:<br> Decreasing Stress When Managing Through Change; Supervising to Promote Collaboration; Modeling Effective Leadership Skills </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesSeptember2011.pdf"><b>September 2011 </b></A><br> <b>In this issue:<br> Managing Employees Who Act Excessively Needy; Delegating for Efficiency and Growth; Offering Praise Effectively </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesAugust2011.pdf"><b>August 2011 </b></A><br> <b>In this issue:<br> Role Model Positive Behavior; Planning for the Upcoming Semester; Preparing for a Disciplinary Meeting </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesJuly2011.pdf"><b>July 2011 </b></A><br> <b>In this issue:<br> Evaluating an Argumentative Employee; Supporting Work-Life Balance for Employees; Inspiring Employees </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesJune2011.pdf"><b>June 2011 </b></A><br> <b>In this issue:<br> Dealing with an Argumentative Employee; Preserving Top Talent; Recognizing and Assisting the Distressed Employee </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesMay2011.pdf"><b>May 2011 </b></A><br> <b>In this issue:<br> Helping Employees Feel Valued; New Staff at EAP; Increasing Employee Satisfaction; Dealing with Conflict Appropriately </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesApril2011.pdf"><b>April 2011 </b></A><br> <b>In this issue:<br> Getting Support from Your Supervisor; Dealing with the Emotional Aftermath of Disciplinary Action; Handling the  Immature Employee </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesMarch2011.pdf"><b>March 2011 </b></A><br> <b>In this issue:<br> Effectively Managing  More with Less ; Dealing with Work Stress for Employees; Responding to a Voluntary Admission of Relapse </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesFebruary2011.pdf"><b>February 2011 </b></A><br> <b>In this issue:<br> Motivating Employees in Times of Uncertainty; Addressing the  Blame Culture ; Dealing with a  Know it All </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesJanuary2011.pdf"><b>January 2011 </b></A><br> <b>In this issue:<br> Minimizing Workplace Violence; Changing Long Term Behavior;  Likeable Leadership </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesDecember2010.pdf"><b>December 2010 </b></A><br> <b>In this issue:<br> Dealing with Stress in the Workplace; Hidden Employee Alcoholism; The Crisis Consultation Team </b></A><br> <p><A href="pdf/SupvNotesNovember2010.pdf"><b>November 2010 </b></A><br> <b>In this issue:<br> Mitigating the Impact of Long Term Employee Stress; Addressing Manipulative Behavior; Using Perfectionism Positively </b></A><br> <p><A href="pdf/SupvNotesOctober2010.pdf"><b>October 2010 </b></A><br> <b>In this issue:<br> Signs You Might be Enabling Employees; Communicating Bad News; Dealing Effectively with Employee Conflicts </b></A><br> <p><A href="pdf/SupvNotesSeptember2010.pdf"><b>September 2010 </b></A><br> <b>In this issue:<br> Strategically Increasing Respect; Addressing Domestic Abuse; Building Trust to Stop Harassment </b></A><br> <p><A href="pdf/SupvNotesAugust2010.pdf"><b>August 2010 </b></A><br> <b>In this issue:<br> Supervisor Referral Benefits of Signing Releases; Addressing the Adverse Impact of Alcohol Abuse; Making  Special Accomodations </b></A><br> <p><A href="pdf/SupvNotesJuly2010.pdf"><b>July 2010 </b></A><br> <b>In this issue:<br> Workplace Stress and Personal Problems; Coping vs. Complaining About Chronic Change; Setting Limits on Humor in the Workplace </b></A><br> <p><A href="pdf/SupvNotesJune2010.pdf"><b>June 2010 </b></A><br> <b>In this issue:<br> Exercise to Counter Stress; Determining a Threat; Embracing Diversity </b></A><br> <p><A href="pdf/SupvNotesMay2010.pdf"><b>May 2010 </b></A><br> <b>In this issue:<br> Team Building as a Tool; Effective Documentation; EAP for Family Members </b></A><br> <p><A href="pdf/SupvNotesApril2010.pdf"><b>April 2010 </b></A><br> <b>In this issue:<br> Defining  Outstanding Employee for Staff; Setting Effective Expectations; Dealing with the Impact of  Personal Problems on Performance" </b></A><br> <p><A href="pdf/SupvNotesMarch2010.pdf"><b>March 2010 </b></A><br> <b>In this issue:<br> Documenting Performance Issues; Supervisors Who Bully; Increasing Respect in the Workplace" </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesFebruary2010.pdf"><b>February 2010 </b></A><br> <b>In this issue:<br> Attendance Issues and Childcare Problems; Getting Emotionally Involved in Employee Problems; Successful Conflict Resolution" </b></A><br> <p><A href="pdf/SupvNotesJanuary2010.pdf"><b>January 2010 </b></A><br> <b>In this issue:<br> Preparing for Ongoing Change; Dealing with Chronically Disgruntled Employees; Showing Favored Behavior Towards Employees" </b></A><br> <tr> <td width="100%" height="95" valign="top" align="left"> <p><A href="pdf/SupvNotesDecember2009.pdf"><b>December 2009 </b></A><br> <b>In this issue:<br> Preparing for Another Challenging Semester; Private versus Open Documentation; Dealing with an Emotionally Volatile Employee" </b></A><br> <p><A href="pdf/SupvNotesNovember2009.pdf"><b>November 2009 </b></A><br> <b>In this issue:<br> Effective Corrective Letters of Concern; Setting Boundaries with Personal Problems; Personal Problems/Performance Issues; there is a connection" </b></A><br> <p><A href="pdf/SupvNotesOctober2009.pdf"><b>October 2009 </b></A><br> <b>In this issue:<br> Preventing Workplace violence; Responding to the Stress of Furloughs; Effective limit Setting with "limit Testers" </b></A><br> <p><A href="pdf/SupvNotesSeptember2009.pdf"><b>September 2009 </b></A><br> <b>In this issue:<br> Challenging Employee Negativity; "Difficult" versus "Troubled" Employee; Impact of Furloughs </b></A><br> <p><A href="pdf/SupvNotesAugust2009.pdf"><b>August 2009 </b></A><br> <b>In this issue:<br> High expectations or Bullying; Micromanaging; Dealing with Furloughs </b></A><br> <p><A href="pdf/SupvNotesJuly2009.pdf"><b>July 2009 </b></A><br> <b>In this issue:<br> Managing in Times of Uncertainty; Effective Performance Evaluations; Communication to Minimize Negativity </b></A><br> <p><A href="pdf/SupvNotesJune2009.pdf"><b>June 2009 </b></A><br> <b>In this issue:<br> Improving Job Performance with Effective Communication; Role of Counseling for the Employee who is Bullied; Refusing to Follow Recommendations from EAP </b></A><br> <p><A href="pdf/SupvNotesMay2009.pdf"><b>May 2009 </b></A><br> <b>In this issue:<br> Addressing Negative Attitudes; Handling Corrective Interviews; Increasing Workplace Safety </b></A><br> <p><A href="pdf/SupvNotesApril2009.pdf"><b>April 2009 </b></A><br> <b>In this issue:<br> Making a Good Impression; Motivating Employees; Dealing with Employee Disrespect </b></A><br> <p><A href="pdf/SupvNotesMarch2009.pdf"><b>March 2009 </b></A><br> <b>In this issue:<br> Confronting Performance Problems; Effective Delegation; Dealing with Chronic Short Staffing </b></A><br> <p><A href="pdf/SupvNotesFebruary2009.pdf"><b>February 2009 </b></A><br> <b>In this issue:<br> Charges of Harassment After Dismissal; Horseplay or Abuse?;  Tough Love for Supervisors </b></A><br> <p><A href="pdf/SupvNotesJanuary2009.pdf"><b>January 2009 </b></A><br> <b>In this issue:<br> Performance Reviews; Observing Employee Performance; Difficult versus Troubled Employees </b></A><br> <p><A href="pdf/SupvNotesDecember2008.pdf"><b>December 2008 </b></A><br> <b>In this issue:<br> Adult ADD/ADHD; Referrals for Problem Drinking; Dealing with Young Employees </b></A><br> <p><A href="pdf/SupvNotesNovember2008.pdf"><b>November 2008 </b></A><br> <b>In this issue:<br> Supervising Those Who Do Not  Need Supervising; Emotional Responses in Tough Economic Times; Characteristics of Award Winning supervisors </b></A><br> <p><A href="pdf/SupvNotesOctober2008.pdf"><b>October 2008 </b></A><br> <b>In this issue:<br> Referring Distrustful Employees; Dealing With Perceived Threats; Crisis Consultation Team <p><A href="pdf/SupvNotesSeptember2008.pdf"><b>September 2008 </b></A><br> <b>In this issue:<br> Dealing With Stress Proactively; Empowering Employees to Set Boundaries ;Addressing  Problem Behaviors From  Good Employees</p> <p><A href="pdf/SupvNotesAugust2008.pdf"><b>August 2008 </b></A><br> <b>In this issue:<br> Effectively Correcting Performance; Providing Feedback ;Resentment Towards supervisors</p> <p><A href="pdf/SupvNotesJuly2008.pdf"><b>July 2008 </b></A><br> <b>In this issue:<br> Effectively Correcting Performance; Providing Feedback ;Resentment Towards supervisors</p> <p><A href="pdf/SupvNotesJune08.pdf"><b>June 2008 </b></A><br> <b>In this issue:<br> Suspected Domestic Violence; Descriptive Terms in Evaluations ;Addressing Tardiness</p> <p><A href="pdf/SupvNotesMay08.pdf"><b>May 2008 </b></A><br> <b>In this issue:<br> Suspected Domestic Violence; Descriptive Terms in Evaluations ;Addressing Tardiness</p> <p><A href="pdf/SupvNotesApril08.pdf"><b>April 2008 </b></A><br> <b>In this issue:<br> Common Traits of  Best Managers; Effective Performance Reviews ;Transparency in Supervision</p> <p><A href="pdf/SupvNotesMarch08.pdf"><b>March 2008 </b></A><br> <b>In this issue:<br> Workplace Stress; Receiving Feedback on a Referral ;Employee Morale</p> <p><A href="pdf/SupvNotesFebruary08.pdf"><b>February 2008 </b></A><br> <b>In this issue:<br> Problem Communication; Hiring Good Employees ;Diversity Awareness; Supervisor Referral?</p> <p><A href="pdf/SupvNotesJanuary08.pdf"><b>Janurary 2008 </b></A><br> <b>In this issue:<br> Balancing Conflicting Needs; Hiring an Effective Assistant ;Too Much Information; Maintaining Enthusiasm; Work Stress and Heart Attack</p> <p><A href="pdf/SupvNotesDecember07.pdf"><b>December 2007 </b></A><br> <b>In this issue:<br> Handling an Agitated Employee; Positive Role Modeling ;Improving Morale and Attitudes; Employees Personal Problems</p> <p><A href="pdf/SupvNotesNovember07.pdf"><b>November 2007 </b></A><br> <b>In this issue:<br> Effective Listening Skills; Alcohol vs. Performance Concerns ;Early Referral to EAP; Noncompliant Behavior</p> <p><A href="pdf/SupvNotesOctober07.pdf"><b>October 2007 </b></A><br> <b>In this issue:<br> Socializing with Employees; Motivating Employees ;Potential Problem Behaviors; Work Group Problems</p> <p><A href="pdf/SupvNotesSeptember07.pdf"><b>September 2007 </b></A><br> <b>In this issue:<br> Concerns for employee s drinking; Dysfunctional employee relationships ;Changing management styles; Supervision and friendships; EAP as an option</p> <p><A href="pdf/SupvNotesAugust07.pdf"><b>August 2007 </b></A><br> <b>In this issue:<br> Increasing Staff Independence; Alcohol Blackouts ;Communication Assistance; EAP Neutrality; Chronic Attendance Problems </p> <p><A href="pdf/SupvNotesJuly07.pdf"><b>July 2007 </b></A><br> <b>In this issue:<br> Employee incentives; Facilitating referrals ;Supervisor referrals; Individual vs. group meetings; Feedback of referrals </p> <p><A href="pdf/SupvNotesJune07.pdf"><b>June 2007 </b></A><br> <b>In this issue:<br> Recognizing Employee Burnout; Listening skills ;Handling Negative Attitudes; Dealing With Unacceptable Behavior </p> <p><A href="pdf/SupvNotesMay07.pdf"><b>May 2007 </b></A><br> <b>In this issue:<br> Supervision Skills; Addressing Personal Matters; Creating a Positive Culture ; Increasing Respect; Workplace Bully </p> <p><A href="pdf/SupvNotesApril07.pdf"><b>April 2007 </b></A><br> <b>In this issue:<br> Changing Managers; Employee Conflicts; Counseling vs. psychotherapy ; Update on Marijuana Abuse; Accepting Success </p> <p><A href="pdf/SupvNotesMar07.pdf"><b>March 2007 </b></A><br> <b>In this issue:<br> Concerns About Consulting EAP; Recognizing Problems Early; Creating a Positive Attitude ; Assertion, Finding the Balance</p> <p><A href="pdf/SupvNotesfeb07.pdf"><b>February 2007 </b></A><br> <b>In this issue:<br> Employee Problems With Alcohol; Leadership Skills;EAP and Job Performance Problems ; Referring to EAP; Performance Appraisals</p> <p><A href="pdf/SupvNotesjan07.pdf"><b>January 2007 </b></A><br> <b>In this issue:<br> Handling Downsizing/ Job Changes; Effective Leadership; Personal Stress ; Resolving Conflicts With Employees; Addressing Sexual Harassment</p> <p><A href="pdf/SupvNotesDec06.pdf"><b>December 2006 </b></A><br> <b>In this issue:<br> </b>Concerns for an employee;Sharing the Benefits of EAP;Handling Employee Conflicts ;EAP vs. Outside Assistance </p> <p><A href="pdf/SupvNotesMay06.pdf"><b>May 2006 </b></A><br> <b>In this issue:<br> </b>Leading staff meetings; Employees who self-disclose EAP involvement; Staying in your professional role; Motivating your staff; Preventing supervisor burnout </p> <p><A href="pdf/SupvNotesMar06.pdf"><b>March 2006 </b></A><br> <b>In this issue:<br> </b>Gaining confidence as a supervisor; Privacy issues and the EAP; EAP and poor job performance; Being a  fair supervisor;Ways to measure work performance </p> <p><A href="pdf/Jan06SupvNotes.pdf"> <b>January 2006 </b></A><br> <b>In this issue:<br></b>Attitude problems; Work-family boundaries; Successful transition from staff to manager; Being an effective boss</p> <p><A href="pdf/SupvNotesNov05.pdf"> <b>November 2005 </b></A><br> <b>In this issue:<br></b>How EAP counseling helps; Employee attendance and performance problems; Teasing on the job; Praising employees</p> <p><A href="SupvNotesSept05.pdf"> <b>September 2005</b></A><br> <b>In this issue:<br></b>How EAP counseling helps; Employee attendance and performance problems; Teasing on the job; Praising employees</p> <p><A href="pdf\March05supvnotes.pdf"> <b>March 2005</b></A><br> <b>In this issue:<br></b>Employees who reveal personal problems; When a boss acts like "one of the guys" ; Becoming a new boss; When an alcoholic employee relapse</p> <p><A href="Supv122004.pdf"> <b>December 2004</b></A><br> <b>In this issue:<br></b>Employees with personal problems;Helping employees manage stress ;Getting help for alcoholism;Supervisory style</p> <p><A href="Supv092004.pdf"> <b>September 2004</b></A><br> <b>In this issue:<br></b>When employees complain;Addressing a drinking problem; Giving performance evaluations;Low employee morale </p> <p><b><A href="supv072004.pdf">July 2004 </A></b><br><b>In this issue:</b><br>Employees who no longer perform as well as they used to ;Conflict among groups;Keeping employees motivated and excited about their jobs;Supervisor consultations; Dealing with trauma in the workplace </p> <p><b><A href="3.04 supv notes.pdf">March 2004 </A></b><br><b>In this issue:</b><br>When it is difficult to confront an employee; Asking an employee to meet with you; When an employee returns from a medical absence; Managing long-term, entrenched problems; Employees with migraine headaches. </p> <p><b><b><A href="supjan04.pdf">January 2004</A> </b><br> </b><b>In this issue:</b><br>Employees who don't show up-and don't call in; When an employee publicly criticizes a supervisor; How cost-beneficial are EAP's?; When anxiety problems lead to performance issues; Managing hostile reactions from employees. <p><A href="SupNotesDec03.pdf"><b>December 2003</b></A> </B><br></B><b>In this issue:</b><br>Depressed employeees who are missing work; The potential effects of budget cuts; Referring to the EAP for performance problems; Angry employees who walk off the job; Resistance to change. <p><b><A href="Sup0903.pdf">September 2003</A> </b><br> <b>In this issue:<br> </b>Assertiveness skills; Writing a corrective letter; Employees who slide from outstanding to average; When a manager realizes that they are part of the problem; Differences in employee motivation <p><A href="Aug03SuperNotes.pdf" target=_blank><b>August 2003 </b></A><b></b></B><br> <b>In this issue:<br> </b>Job cuts and morale - how can the EAP help?; When a supervisor is concerned about possible domestic violence; Manipulative employees and worries about what they might say to the EA clinician; When a former cocaine addict admits to drinking alcohol - but sees nothing wrong with it; Dealing with an impulsive, rude and immature employee <p><b><A href="sup0603.pdf" target=_blank>June 2003 </A></b><br> <b>In this issue:<br> </b>Employees engaged in disruptive disputes; When an employee appears to have a medical problem or a drinking problem; Skilled employees who complain constantly; When an employee says they are being bullied by a coworker; The scope of problems dealt with by the EAP <br> <b><A href="0403SupvNotes.PDF" target=_blank><br> April 2003</A></b><br> <b>In this issue:<br> </b> Using EAP to manage a troubled employee; When a peer becomes a supervisor; When an employee may have an eating disorder; Taking Sides, the role of EAP; Restraining Orders; Employee Commitment, EAP's affect. <p><b><A href="sup-0203.pdf" target=_blank>February 2003</A></b><br> <b>In this issue:<br> </b> Stress; EAP Phone Confidentiality; Binge Drinking; Is Your Child Depressed?; The 80/20 Rule; Rudeness; and Successful Speech Making <p><b><A href="November-2002.pdf" target=_blank>November 2002</A></b><br> <b>In this issue:<br> </b>An EAP Consult may help you avoid a termination<br> Non-monetary incentives to improve morale<br> My employee is good, but we don't get along<br> Employee out with back injury?&nbsp; EAP can help <p><b><A href="Sup0802.pdf" target=_blank>August 2002</A></b><br> <b>In this issue:<br> </b>An EAP Consult may help you avoid a termination<br> Non-monetary incentives to improve morale<br> My employee is good, but we don't get along<br> Employee out with back injury?&nbsp; EAP can help </p> </td> </tr> <tr> <td width="100%" height="19" valign="top" align="left"> </td> </tr> <tr> <td width="100%" height="95" valign="top" align="left"> <b> <A href="Sup0602.pdf" target=_blank>June 2002</A></b><br> <b>In this issue:<br> </b>Staff Irate after Performance Evaluations<br> An Emoloyee with a Negative Attitude<br> When not to prescribe "Anger Management" Classes<br> When Your Employee Complains to Your Supervisor</td> </tr> <tr> <td width="100%" height="19" valign="top" align="left">&nbsp; </td> </tr> <tr> <td width="100%" height="98" valign="top" align="left"> <b> <A href="SupervisorApril2002.pdf" target=_blank>April 2002</A><br>In this issue:<br> </b>Disputes over the accuracy of performance evaluations<br> Why not diagnose substance abuse?<br> Family Leave and Referral tot he EAP<br> When conflicts should <u>not</u> be mediated</td> </tr> <tr> <td width="100%" height="5" valign="top" align="left"> <IMG height=1 src="space.gif" width=1 border=0></td> </tr> <tr> <td width="100%" height="100" valign="top" align="left"> <b> <A href="Sup0202.pdf" target=_blank>February 2002</A><br>In this issue:<br> </b>Employee Absent Without Leave<br> Medical Problems and Referral to the EAP<br> Documenting Problems<br> EAP and Employee Termination Meetings</td> </tr> <tr> <td width="100%" height="5" valign="top"> </td> </tr> <tr> <td width="100%" height="100" valign="top" align="left"> <b><A href="Nov-2001.pdf" target=_blank>November 2001</A>&nbsp; <br> </b><b>In this issue:</b>&nbsp; <br> <i>Supervisor Notes </i> Email Delivery<br> Myths About EAP Referrals<br> EAP Referrals may be felt as Retaliation<br> Verbally Correcting Employees</td> </tr> <tr> <td width="100%" height="5"> </td> </tr> <tr> <td width="100%" height="100" valign="top" align="left"> <b> <A href="SupAug-2001.pdf" target=_blank>August 2001</A>&nbsp; <br> </b><b>In this issue:</b>&nbsp; <br> Addressing an "Attitude" Problem<br> EAP Referral vs. Corrective Action<br> Talking to a Depressed Employee<br> Is My Communication Style a Problem?</td> </tr> <tr> <td width="100%" height="5"> </td> </tr> <tr> <td width="100%" height="100" valign="top" align="left"> <b><A href="SupJune-2001.pdf" target=_blank>June 2001</A>&nbsp; <br> </b><b>In this issue:</b>&nbsp; <br> Managing Work Team Conflict <br>Consulting with EAP about Disciplinary Actions<br>Transition Period for New Managers<br> Absenteeism and EAP Referral <P></P></td> </tr> <tr> <td width="100%" height="5"></td> </tr> <tr> <td width="100%" height="100" valign="top" align="left"> <b><A href="SupApril-2001.pdf" target=_blank>April 2001</A></b><br><b>In this issue:<br> </b>Developing Delegation Skills<br> Supervision of Under-Performers<br> Using EAP for Personal Problem Referrals<br> EAP Referrals: Sending a Clear Message</td> </tr> <tr> <td width="100%" height="100" valign="top" align="left"> <b><A href="SupFeb-2001.pdf" target=_blank>February 2001</A></b><br><b>In this issue:<br> </b>New Staff and Work Team Conflicts<br> EAP and temporary Employees<br> Ill or Injured Staff on Leave and EAP Referral<br> Performance Focus for EAP Referrals</td> </tr> </table> </center> </div> <p align="center">To receive electronic copies of future newsletters, please email EAP at <A HREF="mailto:eap@csus.edu"> eap@csus.edu</A> &nbsp;</p></B><br> <p align="center"><a name="acrobat"></a>*To download Acrobat Reader, click on the image below.<br> <a href="http://www.adobe.com/products/acrobat/readstep2.html" target="body"> <IMG height=31 alt="Acrobat Reader download" src ="getacro.gif" width=88 border=0 ><br> Free Download</a></p></div></tr> </table> <CENTER></CENTER></TD></TR> <DIV></DIV></TD></TR> <tr> <td height="5" colspan="3"><IMG height=5 alt="" src="sacstate-images/trans.gif" width=1 ></td> </tr> <tr> <td colspan="3"> <IFRAME SRC="includes/footer.html" scrolling="no" width="735" align="left" frameborder="0" height="125" style="MARGIN-LEFT: auto"> If you can see this, your browser doesn't understand. </IFRAME> </td> </tr></TABLE><!-- END main table --> </body> </html>