Supervisor Notes Newsletter

The Sac State Employee Assistance Program publishes the
Supervisor Notes Newsletter.

To read past issues select the relevant month below
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November 2009
In this issue:
Effective Corrective Letters of Concern; Setting Boundaries with Personal Problems; Personal Problems/Performance Issues; there is a connection"

October 2009
In this issue:
Preventing Workplace violence; Responding to the Stress of Furloughs; Effective limit Setting with "limit Testers"

September 2009
In this issue:
Challenging Employee Negativity; "Difficult" versus "Troubled" Employee; Impact of Furloughs

August 2009
In this issue:
High expectations or Bullying; Micromanaging; Dealing with Furloughs

July 2009
In this issue:
Managing in Times of Uncertainty; Effective Performance Evaluations; Communication to Minimize Negativity

June 2009
In this issue:
Improving Job Performance with Effective Communication; Role of Counseling for the Employee who is Bullied; Refusing to Follow Recommendations from EAP

May 2009
In this issue:
Addressing Negative Attitudes; Handling Corrective Interviews; Increasing Workplace Safety

April 2009
In this issue:
Making a Good Impression; Motivating Employees; Dealing with Employee Disrespect

March 2009
In this issue:
Confronting Performance Problems; Effective Delegation; Dealing with Chronic Short Staffing

February 2009
In this issue:
Charges of Harassment After Dismissal; Horseplay or Abuse?; “Tough Love” for Supervisors

January 2009
In this issue:
Performance Reviews; Observing Employee Performance; Difficult versus Troubled Employees

December 2008
In this issue:
Adult ADD/ADHD; Referrals for Problem Drinking; Dealing with Young Employees

November 2008
In this issue:
Supervising Those Who Do Not “Need” Supervising; Emotional Responses in Tough Economic Times; Characteristics of Award Winning supervisors

October 2008
In this issue:
Referring Distrustful Employees; Dealing With Perceived Threats; Crisis Consultation Team

September 2008
In this issue:
Dealing With Stress Proactively; Empowering Employees to Set Boundaries ;Addressing “Problem” Behaviors From “Good” Employees

August 2008
In this issue:
Effectively Correcting Performance; Providing Feedback ;Resentment Towards supervisors

July 2008
In this issue:
Effectively Correcting Performance; Providing Feedback ;Resentment Towards supervisors

June 2008
In this issue:
Suspected Domestic Violence; Descriptive Terms in Evaluations ;Addressing Tardiness

May 2008
In this issue:
Suspected Domestic Violence; Descriptive Terms in Evaluations ;Addressing Tardiness

April 2008
In this issue:
Common Traits of “Best” Managers; Effective Performance Reviews ;Transparency in Supervision

March 2008
In this issue:
Workplace Stress; Receiving Feedback on a Referral ;Employee Morale

February 2008
In this issue:
Problem Communication; Hiring Good Employees ;Diversity Awareness; Supervisor Referral?

Janurary 2008
In this issue:
Balancing Conflicting Needs; Hiring an Effective Assistant ;Too Much Information; Maintaining Enthusiasm; Work Stress and Heart Attack

December 2007
In this issue:
Handling an Agitated Employee; Positive Role Modeling ;Improving Morale and Attitudes; Employees Personal Problems

November 2007
In this issue:
Effective Listening Skills; Alcohol vs. Performance Concerns ;Early Referral to EAP; Noncompliant Behavior

October 2007
In this issue:
Socializing with Employees; Motivating Employees ;Potential Problem Behaviors; Work Group Problems

September 2007
In this issue:
Concerns for employee’s drinking; Dysfunctional employee relationships ;Changing management styles; Supervision and friendships; EAP as an option

August 2007
In this issue:
Increasing Staff Independence; Alcohol Blackouts ;Communication Assistance; EAP Neutrality; Chronic Attendance Problems

July 2007
In this issue:
Employee incentives; Facilitating referrals ;Supervisor referrals; Individual vs. group meetings; Feedback of referrals

June 2007
In this issue:
Recognizing Employee Burnout; Listening skills ;Handling Negative Attitudes; Dealing With Unacceptable Behavior

May 2007
In this issue:
Supervision Skills; Addressing Personal Matters; Creating a Positive Culture ; Increasing Respect; Workplace Bully

April 2007
In this issue:
Changing Managers; Employee Conflicts; Counseling vs. psychotherapy ; Update on Marijuana Abuse; Accepting Success

March 2007
In this issue:
Concerns About Consulting EAP; Recognizing Problems Early; Creating a Positive Attitude ; Assertion, Finding the Balance

February 2007
In this issue:
Employee Problems With Alcohol; Leadership Skills;EAP and Job Performance Problems ; Referring to EAP; Performance Appraisals

January 2007
In this issue:
Handling Downsizing/ Job Changes; Effective Leadership; Personal Stress ; Resolving Conflicts With Employees; Addressing Sexual Harassment

December 2006
In this issue:
Concerns for an employee;Sharing the Benefits of EAP;Handling Employee Conflicts ;EAP vs. Outside Assistance

May 2006
In this issue:
Leading staff meetings; Employees who self-disclose EAP involvement; Staying in your professional role; Motivating your staff; Preventing supervisor burnout

March 2006
In this issue:
Gaining confidence as a supervisor; Privacy issues and the EAP; EAP and poor job performance; Being a “fair” supervisor;Ways to measure work performance

January 2006
In this issue:
Attitude problems; Work-family boundaries; Successful transition from staff to manager; Being an effective boss

November 2005
In this issue:
How EAP counseling helps; Employee attendance and performance problems; Teasing on the job; Praising employees

September 2005
In this issue:
How EAP counseling helps; Employee attendance and performance problems; Teasing on the job; Praising employees

March 2005
In this issue:
Employees who reveal personal problems; When a boss acts like "one of the guys" ; Becoming a new boss; When an alcoholic employee relapse

December 2004
In this issue:
Employees with personal problems;Helping employees manage stress ;Getting help for alcoholism;Supervisory style

September 2004
In this issue:
When employees complain;Addressing a drinking problem; Giving performance evaluations;Low employee morale

July 2004
In this issue:
Employees who no longer perform as well as they used to ;Conflict among groups;Keeping employees motivated and excited about their jobs;Supervisor consultations; Dealing with trauma in the workplace

March 2004
In this issue:
When it is difficult to confront an employee; Asking an employee to meet with you; When an employee returns from a medical absence; Managing long-term, entrenched problems; Employees with migraine headaches.

January 2004
In this issue:
Employees who don't show up-and don't call in; When an employee publicly criticizes a supervisor; How cost-beneficial are EAP's?; When anxiety problems lead to performance issues; Managing hostile reactions from employees.
December 2003
In this issue:
Depressed employeees who are missing work; The potential effects of budget cuts; Referring to the EAP for performance problems; Angry employees who walk off the job; Resistance to change.
September 2003
In this issue:
Assertiveness skills; Writing a corrective letter; Employees who slide from outstanding to average; When a manager realizes that they are part of the problem; Differences in employee motivation
August 2003
In this issue:
Job cuts and morale - how can the EAP help?; When a supervisor is concerned about possible domestic violence; Manipulative employees and worries about what they might say to the EA clinician; When a former cocaine addict admits to drinking alcohol - but sees nothing wrong with it; Dealing with an impulsive, rude and immature employee
June 2003
In this issue:
Employees engaged in disruptive disputes; When an employee appears to have a medical problem or a drinking problem; Skilled employees who complain constantly; When an employee says they are being bullied by a coworker; The scope of problems dealt with by the EAP

April 2003
In this issue:
Using EAP to manage a troubled employee; When a peer becomes a supervisor; When an employee may have an eating disorder; Taking Sides, the role of EAP; Restraining Orders; Employee Commitment, EAP's affect.
February 2003
In this issue:
Stress; EAP Phone Confidentiality; Binge Drinking; Is Your Child Depressed?; The 80/20 Rule; Rudeness; and Successful Speech Making
November 2002
In this issue:
An EAP Consult may help you avoid a termination
Non-monetary incentives to improve morale
My employee is good, but we don't get along
Employee out with back injury? EAP can help
August 2002
In this issue:
An EAP Consult may help you avoid a termination
Non-monetary incentives to improve morale
My employee is good, but we don't get along
Employee out with back injury? EAP can help

June 2002
In this issue:
Staff Irate after Performance Evaluations
An Emoloyee with a Negative Attitude
When not to prescribe "Anger Management" Classes
When Your Employee Complains to Your Supervisor

April 2002
In this issue:
Disputes over the accuracy of performance evaluations
Why not diagnose substance abuse?
Family Leave and Referral tot he EAP
When conflicts should not be mediated

February 2002
In this issue:
Employee Absent Without Leave
Medical Problems and Referral to the EAP
Documenting Problems
EAP and Employee Termination Meetings

November 2001
In this issue:
Supervisor Notes Email Delivery
Myths About EAP Referrals
EAP Referrals may be felt as Retaliation
Verbally Correcting Employees

August 2001
In this issue:
Addressing an "Attitude" Problem
EAP Referral vs. Corrective Action
Talking to a Depressed Employee
Is My Communication Style a Problem?

June 2001
In this issue:
Managing Work Team Conflict
Consulting with EAP about Disciplinary Actions
Transition Period for New Managers
Absenteeism and EAP Referral

April 2001
In this issue:
Developing Delegation Skills
Supervision of Under-Performers
Using EAP for Personal Problem Referrals
EAP Referrals: Sending a Clear Message

February 2001
In this issue:
New Staff and Work Team Conflicts
EAP and temporary Employees
Ill or Injured Staff on Leave and EAP Referral
Performance Focus for EAP Referrals

To receive electronic copies of future newsletters, please email EAP at eap@csus.edu

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