 Program Director Administrative Assistant 6000 J Street |
Quick Reference Reminders Ashley Hill Agency: Eskaton Lodge Granite Bay Agency Supervisor: Dee Morse
Eskaton is a nonprofit organization that served the northern California seniors in over 36 different locations in a variety of care settings. Their overall mission statement is to enhance the quality of life of seniors through innovative health, housing and services. Eskaton Lodge Granite Bay is a licensed Residential Care Facility for the Elderly that provides Independent Living with Services and Assisted Living care options. Due to the large number of residents, effective communication between staff members is crucial in this type of senior care environment. To support Eskaton’s overall mission statement, a quick reference reminder was developed and implemented to improve staff communication between shift changes. This pocket-size, easy to access guide is laminated and placed on each walkie-talkie making it convenient to ensure superior services for each resident. All of the expected procedures and responsibilities from each shift change were taken into account and put on the product adding suggestions from interviewed staff members. The final Reference Reminder is a culmination of Eskaton’s change of shift responsibilities as well the staff’s personal wants and needs from each other. Presented at 10:45am in El Dorado Hall 1039 on May 15, 2009 Go back to Service Learning Presentations.
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California State University, Sacramento | 6000 J. Street | Sacramento, CA 95819 | (916) 278-6011 | College of SSIS |