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Patient Rights & Responsibilities

Effective health care requires a special relationship between health care provider and student - a partnership of trust, confidence, and a mutual respect for rights and responsibilities.

You Have The Right To:

  1. Be treated with dignity and respect
  2. Know the names and professions of the people caring for you.
  3. Receive explanations concerning your diagnosis, evaluation, treatment, and prognosis.
  4. Receive education and confidential counseling.
  5. Have privacy and confidentiality of your medical records, and know that your records will not be released without your consent.
  6. Have a copy of your medical record.
  7. Review restrictions on release of records and disclosures.
  8. Review your medical records with a clinician.
  9. Participate in decisions regarding your health care and consent to, or refuse any care or treatment.
  10. Request a second opinion from another medical provider.
  11. Request or change a specific health care provider(s).
  12. Refuse to participate in experimental research.
  13. Have access to information about advance care directives.

You Have The Responsibility To:

  1. Be honest about your medical history.
  2. Be sure you understand your treatment plan.
  3. Be informed about your personal health insurance coverage. Carry a copy of your insurance card with you.
  4. Follow health advice and medical instructions.
  5. Respect clinic policies.
  6. Report any changes in your health.
  7. Be respectful of all health care providers, staff and other patients.
  8. Inform health care provider about any living will, medical power of attorney, or other directives that could affect his/her care.
  9. Keep appointments, or cancel at least 24 hours in advance or be charged a “no show” fee.
  • When you want to know………………………ASK
  • When you have questions……………………SPEAK UP
  • When you have problems……………………TELL ONE OF OUR STAFF
  • When you like what happens………………SMILE
If you have complaints, compliments, or suggestions for improvements, please let us know either in person or by completing a “Tell Us About Us” form.

Advance Directives

An advance directive is a form that you fill out to describe the kinds of medical care you want to have if something happens to you and you can't speak for yourself. It tells your family and your doctor what to do if you're badly hurt or have a serious illness that keeps you from saying what you want. An advance directive can also be a talk you have with your family and your doctor about the kinds of care you want to have.

for more information go to Advance Directive WebMD

Privacy Practices

Notice of Privacy