Conference Services

General Overview

Where is Conference Services located?

The Conference Services Office is located in the American River Courtyard and is open everyday of the week (during the summer conference season) June 6 - August 6.

How can I contact the Conference Services office?

  • Conference Services Office 24/7 - 7 days a week:  (916) 278-4982
  • June 6 - Aug 3, 2016

How do I get mail and/or packages delivered to me?

To have mail and/or packages delivered to Conference Services, address mail/package as:
Conference Group Name
Guests First and Last Name
California State University, Sacramento
Conference Services
6006 J Street
Sacramento, CA 95819-6067

There is no weekend package delivery.


  • Check-In Time:  10:00 a.m., or later, and Check-Out is 11:00 a.m., unless requested prior and approved, and may be subject to late fee.
  • All buildings are designated "non-smoking". Smoking is not allowed in any building or within 20 feet of any building entrance. There is a significant room recovery fee for guests who do not comply in order to cover the extensive cost of restoring guest rooms to a smoke-free condition.
  • All buildings are air conditioned for guest comfort.
  • All rooms are carpeted and furnished with extra long twin-size beds, desks, chairs, dressers, and closets and/or wardrobes.
  • No pets are allowed.
  • Traditional Halls consist primarily of standard double rooms (double occupancy) as well as a limited amount of single rooms that share a community bathrooms on each floor. Community bathrooms are on each floor and consist of toilets, private shower stalls and wash basins and they are cleaned daily by the housing staff. Many groups with younger guests prefer this style of building as they are easy to monitor and build community. In addition, Traditional Halls are the least expensive housing option! 
  • The American River Courtyard offers apart­ment style suites that vary from a one-person studio, to our double occupancy 2 bedroom/2 bath suites (sleeps 4 total), as well as our single occupancy 5 bedroom/2 bath suites (single occupancy bedrooms). Each suite has its own bathroom, kitchenette (no kitchenware) with full size refrigerator/freezer, microwave, sink, garbage disposal, living room with 3 piece sectional and coffee table and each bedroom can be locked to ensure privacy. This style of building offers the most private housing option, and is preferred among most adult groups. While the cost is higher than the Traditional Halls, the privacy and quality of housing can be worth it.
  • Laundry facilities (debit card operated) are located in each building, as well as a community kitchen and vending area in each hall.
  • Buildings are secured 24 hours a day and the room key will allow access through outside and individual room doors.
  • Live-in professional and student staff (on call 24 hrs/day)
  •  INTERNET IS NOT INCLUDED - An Internet Log-in and password is required and can be purchased for $10.00 for each individual person and good for duration of stay. Log-in gives both Wi-Fi access and direct room connection to wall outlet with use of Ethernet cable from laptop to wall. (Individuals must supply own cable).
  • Basic furnishings are provided, but this does not include kitchen utensils, dishes, pots, pans, coffee pots, televisions, alarm clocks, wake up service, cleaning supplies, or decorations. Please be aware that this housing does not offer all of the amenities of a hotel.
  • Iron and Ironing Board are available to check out at the front desk during regular business hours. 1 hour maximum and can be checked out with Drivers License.

ADA Room Availability

  • A limited amount of modified accommodations for person with disabilities are available on the first floor of each building. No guarantee can be made for the number of rooms available and limited availability per group assigned per hall. However, if any rooms are available they may not be within the same building to which the group is assigned. Conference Housing must be informed in writing of any need for ADA accommodations no later than thirty (30) days prior to the conference start date.

Recreational Amenities

  • The residence hall complex has several recreational facilities including a gated swimming pool/picnic area, tennis courts, basketball court and grass quad.
  • Lifeguard service is not provided. Groups must provide supervision at all times.
  • Recreation rooms in each building include televisions, pool and ping pong tables as well as snack and drink vending machines. Pool table and ping pong equipment, etc. are available to groups.
  • Additional equipment (i.e. volleyball sets) can be rented from Peak Adventures on campus. Groups may call (916) 278-6321 for more information.

Linen Service

  • Bed linens and towels are provided when requested in the contract. Linens will be stacked on end of bed prior to arrival unless other arrangements are made.
  • For guests staying longer than a week, linen exchange service can be arranged. Daily linen exchange can also be arranged for an additional fee. Please request these services prior to arrival.

Dining Service Options

  • A variety of convenient meal services can be contracted through the University Enterprises, Inc. Campus Dining Service including breakfast, lunch, dinner, and special events.
  • The Dining Commons provides quality food service in a clean and pleasant atmosphere.
  • For specific questions regarding meal services, please call (916) 278-6971 or visit website:


  • All vehicles parking in the residence hall lots must have a valid parking permit.
  • PARKING PERMIT PRICES (Subject to Change) - $6.00/daily permit and $14.00 weekly permit.
  • Permits should be requested in advance.
  • Permit rates vary based on duration.
  • Any permits not issued to participants should be returned. Unused permits will not be charged to group. Portions of partially used permits cannot be refunded.
  • Permit machines can be found in various campus locations including the residence hall parking lot.
  • No camping or occupied motorhomes or RV's are permitted in campus parking lots.
  • For more information you may call: University Transportation and Parking Office at (916) 278-7275 or visit their website:

Meeting Facilities

  • Meeting areas are limited to study and recreation areas in each building.
  • If necessary, additional chairs, tables, etc. can be requested from campus on your behalf for an additional fee.
  • Reservation of meeting facilities is subject to availability.
  • For additional meeting space on campus, groups are encouraged to contact Space Management on campus at (916) 278-6507.

Audio/Visual Equipment

  • Equipment arrangements can be made through All Things Video (916) 973-9100.
  • Groups are responsible for picking up and returning equipment.


  • Room keys will allow guest access to their building as well as their individual room and the complex pool area.
  • Guests should carry their room key at all times.
  • Conference participants are asked to lock their doors when they are not present.
  • The replacement charge for a lost key/access card is $30.00.
  • Arrangements can be made for coordinators to utilize floor/building master keys (traditional halls only). If lost, the charge varies depending on type of master key.

Phone Service

  • Conference groups staying in the residence halls may order short term telephone service through the Conference Housing Office.
  • Telephone set provided, Free Voice mail service and free on-campus calls.
  • Groups will need to provide their own calling cards to make any outgoing local or long distance calls.
  • Phone Activation Fee............................$125.00/per line
  • Ask for a Telephone Service Request Form if your group is interested in phone service.
  • There are no pay phone available within the Residence Halls, Cell phones may be used.

Personal Property

  • The University does not assume responsibility for personal property of group or individual participants.
  • Personal items left after the group’s departure will be inventoried and held at the Conference Services Office for up to (5) days. At the end, all unclaimed items are donated to charity.

Bath Facilities

  • Typically, men and women are housed on separate floors with common bath facilities for each gender. Communal Bathrooms have separate individual showers (no tubs).


  • Alcoholic beverages are prohibited in all public areas of the complex including corridors, foyers, lawns, pool, etc.
  • Alcoholic beverages are not permitted in any areas occupied by minors.
  • Alcoholic beverages are prohibited without prior written request and approval.
  • Containers allowing large quantities of alcohol to be consumed (i.e. kegs, etc.) are not permitted.


  • Groups should provide an on-site contact person responsible for message service, emergencies, lock-outs, etc.
  • Conference groups will be responsible for the supervision of participants at all times.
  • A minimum of 1 live-in chaperone per 10 conference participants who are under the age of 18 must be provided.
  • Groups utilizing the swimming pool facilities must furnish appropriate supervision at all times.


  • Policies regarding conduct are established with regard to state and federal laws as well as University regulations.
  • Conference housing agreements are issued based on the assumption that all program participants, regardless of age, will abide by these guidelines and are expected to display appropriate behavior at all times.
  • University reserves the right to terminate housing for participants and/or conference groups should they violate University regulations, federal, or state laws.
  • Groups are asked to respect the needs and program of the other groups residing in the complex.
  • Amplified sound systems may not be used in complex except by specific arrangements.
  • Furnishings should not be moved from their original location without permission. This includes game tables, pool tables, picnic tables, etc.
  • Window screens are not to be removed.
  • Throwing objects out of/at windows or off balconies.
  • Nothing should be fastened to interior or exterior walls without specific approval.
  • Resident hall facilities should be left in good condition. Any damages caused by a group will be billed on final invoice.
  • Excessive trash will result in additional housekeeping and/or grounds-use charges.
  • It is illegal to tamper with fire alarms/equipment, or cause damage to University property in any way.
  • Candles and other open flames are not allowed.
  • Hot plates, deep-fat fryers, open coil appliances.
  • Illegal fireworks, explosives, and all weapons are prohibited on campus.
  • Physical abuse and harassment, including verbal/written abuse, intimidation, sexual assault, or other violence against person or property will not be tolerated.
  • No animals (except guide dogs) are allowed in the residence halls.


For further information regarding conference housing chaperones and supervision, contractual obligations, booking deposits, insurance certificates, etc. please contact us for a conference housing application packet.

If you have further questions or if you want to request a conference services application packet, please contact Joe Loera, Conference Services Coordinator by e-mail: or by phone by calling (916) 278-4982.