Housing Technology Services
- Sac State Service Desk
- Submit Help Ticket
- Wireless Deactivation
- IT How To's
- SacLink Password Reset
- TELEVISION SERVICES
- Channel Guide (Satellite TV)
- Hornet Cinema - click to stream from your computer device - Silverlight Required To Review Movie
- Hornet Philo - you can watch and record live TV on your computer or mobile device, over the campus data network
This is the starting point for information and help for the Residence Hall networks. The links on the right will navigate to the information pages for using networks, to get free software and other information.
The Housing Technology Services Help Desk is provided to all residents to assist them with their laptop and desktop computer networking related issues.
A resident can submit a ticket. Additionally the Help Desk offers informational sessions on a number of technology related topics regarding how to get connected to both the wired and wireless networks, ways to protect a computer from viruses and spyware, and other computer related resources available on campus.
The Help Desk is located in the Housing and Residential Life Office of Sierra Hall. Further questions regarding the Help Desk should be directed to (916) 278-6655 or firstname.lastname@example.org.
What is Data Service?
ResLink allows high-speed wired and wireless Internet connectivity and access to campus network resources by a direct Ethernet connection or wireless network card.
- High-speed data access (Up to 100 Mbps wired, and up to 54 Mbps wireless) to University and Internet resources.
- Wired connectivity available to each bed space in all residence halls.
- Wireless connectivity in first floor study rooms, recreation rooms, and surrounding public areas in all residence halls.
- Direct access to University computing resources such as online courses through WebCT, Sacramento State Library's databases, and My Sac State.
- Direct access to SacLink accounts to send/receive email and set up a personal webpage.
- Always-on connection.
- Support for the following operating systems: Windows 7, Windows Vista, Windows XP and Mac OS X.