Overview of managerial and organizational theory and practice, including a discussion of the contingencies that influence an organization's effectiveness and efficiency.
Provides basic concepts for understanding and practice of communication in the changing world of business for managers and professionals. It examines the use of language and conversations in business settings and their role in coordinating actions, resolving breakdowns in work performance, and providing customer satisfaction.
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Professor of Organizational Behavior
Office: TAH 2048
Phone: (916) 278-6781
Alternate: (916) 557-5738 (Voice Mail)
Fax: (916) 967-6410
E-mail Address: estenson@csus.edu