1. Once a grade is posted on the web, it becomes your official grade if you do not lodge a complaint within a week's time.
2. It is your responsibility to make sure that the gradebook is accurate. Just because you received a certain point score on a quiz, test or insight that was returned to you, this does not mean that the score was correctly recorded in the gradebook. You always need to verify grades with the gradebook.
3. As long as you have lodged your complaint in a timely fashion, there is no need for the issue to be resolved within a week's time. The expectation is that you will bring the disputed work to the attention of the person who actually did the grading (the student assistant for most of the students who attend in class and the instructor for those who are on the web). Then, your grader will review your work to determine if the grade was appropriate and return the work to you in a subsequent class period.
4. If it was a student assistant who graded your work and you remain dissatisfied, you have the option of bringing the dispute to the instructor.
5. It is the instructor's policy only to keep the grades of the more recent quizzes, texts, insights and extra credit on the online web gradebook. The instructor also keeps an online average so that you are able to determine how you are faring in the course overall. (See calculating final grades.) Keep in mind that your actual point total for the course should be slightly higher that your current point total since lowest quiz and test grades are not deleted until the course is complete.
6. For your own records, you may want to keep a personal tab of grades received. Keep in mind that your own records are not official; they are intended for your own benefit.