Managing IT Operations

Table of Contents

Managing IT Operations

Agenda

Deloitte & Touche Study

What is IT Operations?

IT Department

CIO Turnover

Why CIOs Left

IT Operations Budget

Budget by Platform

IT Operations Functions

IT Operations Trends

Trends

Improving Data Centers

Improve Centers

Legacy Systems

Improve Centers

Improve Centers

Issue

Center Economics

Center Economics

Center Economics

Center Economics

Center Economics

Center Economics

Center Economics

Center Economics

Center Consolidation

Center Consolidation

Outsourcing IT Functions

Outsourcing Types

When to Outsource

PPT Slide

What NOT to Outsource

Outsource Tendencies

Outsource Failures

Issue

Network Mgmt Scope

Network Mgmt Trends

Network (Cont.)

Contingency Mgmt

Contingency Mgmt. Methods

Off-line Storage

Contingency Methods

PPT Slide

Contingency Methods

Issue

Points to Remember

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