CMS Related Systems
FAQs > CMS Related SystemsCMS Student Administration[Expand]
- I’m trying to combine classes and I’m receiving an error saying the meeting patterns don’t match. What should I do?
- I’m setting up an instructor in the Instructor/Advisor Table but I’m not sure what to select for the Instructor Type value. What should I do?
- I’m having difficulty adding an instructor on the Meetings tab for a class under Maintain Schedule of Classes. When I try adding the instructor’s ID it comes up as “invalid” and he/she is not listed when I click the magnifying glass to look up available instructors. What should I do?
- I’m trying to run a Degree Progress Report but I’m getting an error saying “institution is required” even though the value for Sacramento State has already been selected. What’s going on?
- I’ve looked up a student and I’m trying to run a Degree Progress Report but I’m receiving a message saying “you have not chosen a student ID”. What should I do?
- Q: I’m trying to add Service Indicators but no available values come up when I click the magnifying glass next to the indicator code fields and if I just enter a code I receive an “invalid value” message. What’s going on?
- I’m trying to remove a hold but only the plus (+) sign displays on the Service Indicator Data page. What should I do?
CMS Human Resources[Expand]
- I’m clicking the Submit button to submit my time entry but the system isn’t responding (i.e., I don’t get a pop-up saying my session was submitted and I don’t see the Process Monitor link). What should I do?
- I’m trying to approve time but the expected time entries aren’t coming up for approval. What should I do?
- I’m trying to key time for a student assistant but I get an “invalid value” message when entering their EmplID. What should I do?
- FAQ Question
- I’m trying to save my online job application and I’m receiving a message “unable to save your application data at this time” message. What should I do?
- I’m working on an online job application and I’ve received a message saying “Data being added conflicts with existing data”. What should I do?
- I’m trying to open a resume or other job application attachment but after clicking the link/icon, nothing happens. What should I do?
- I’ve entered data on my job application but when I go back to the application, the information is blank again. What’s going on?
- I’m trying to open a document attached to an online job application but it shows up as a jumbled, unintelligible code file in Word or saves as a folder that includes .xml files instead of a regular Word file.
Consolidated Finance System - CFS[Expand]
- I’m trying to print a purchase order but when I click the Run button I receive a message saying "Due to CFS Consolidation, blank Business Unit/Process All BU options are not available at this time". What’s going on?
- I’m trying to print a Requisition/Purchase Order but I don’t see anything in the Process List when I select the Process Monitor. What should I do?
- I’m trying to print a Requisition/Purchase Order but I don’t get the expected PDF in the file list on the View Log/Trace screen. What should I do?
- I’m trying to print my reconciled Procurement Card statement but I don’t see the process running when I go to the Process Monitor. What’s going on?
- I’m trying to reconcile my ProCard statement but I’m receiving an error when I try to save it. What should I do?
- I’ve run a print process and I see my PDF in the Process List but it doesn’t open when I click the link. What should I do?
- I’m trying to add a requisition but I’m only seeing the “Find an Existing Value” option. My “Add a New Value” tab appears to be missing. What should I do?
- I’m trying to enter a requisition and I’m receiving an error telling me to correct chartfield information on “line 1, schedule 1, distribution 1”. What should I do?
- What should I do if I’m looking at my monthly ProCard statement but I do not see an expected transaction?
- I’m trying to drill down on some financial data in Cognos but I’m getting some kind of “no data” error message. What should I do?
- I’m trying to run a Cost Recovery Report but I’m not getting any data. What’s going on?
- I’m trying to run financial reports but when I go to Financial Reports in the CSU portal and click the Login link, I receive an error. What should I do?
General CMS Issues[Expand]
- I don’t see the normal options on my CMS HR/SA Access menu. There are only a few options available like Self Service and Recruitment. What’s going on?
- I’m trying to use my CMS HR/SA access but my menu appears to be gone. What should I do?
- I’m trying to print some information out of CMS but the content is getting cut off and I’m only receiving the first page. What should I do?
- I’m trying to run a print process and I see the process in the Process Monitor but it has been in “queued” status for an unusually long time. What should I do?
- I need access to AdAstra but I don’t see that option available on the CMS Security forms. What should I do?
- I’m looking at the Process Monitor but I don’t see the process I just submitted running in the Process List. What’s going on?
- I ran a process but once I click Details and View/Log Trace from the Process Monitor, I don’t see the PDF file I was expecting. What’s going on?
