- I’m trying to combine classes and I’m receiving an error saying the meeting patterns don’t match. What should I do?
- I’m setting up an instructor in the Instructor/Advisor Table but I’m not sure what to select for the Instructor Type value. What should I do?
- I’m having difficulty adding an instructor on the Meetings tab for a class under Maintain Schedule of Classes. When I try adding the instructor’s ID it comes up as “invalid” and he/she is not listed when I click the magnifying glass to look up available instructors. What should I do?
- I’m trying to run a Degree Progress Report but I’m getting an error saying “institution is required” even though the value for Sacramento State has already been selected. What’s going on?
- I’ve looked up a student and I’m trying to run a Degree Progress Report but I’m receiving a message saying “you have not chosen a student ID”. What should I do?
- Q: I’m trying to add Service Indicators but no available values come up when I click the magnifying glass next to the indicator code fields and if I just enter a code I receive an “invalid value” message. What’s going on?
- I’m trying to remove a hold but only the plus (+) sign displays on the Service Indicator Data page. What should I do?
I’m trying to combine classes and I’m receiving an error saying the meeting patterns don’t match. What should I do?
When classes are combined, the meeting pattern should be shared by default so the information can be completely deleted from one class. Look up the class under Maintain Schedule of Classes and go to the Meetings tab. Click the minus (-) button nearest to the top of the page to delete the meeting pattern. Save the data and then try combining the classes again. If your combined sections truly need to have different meeting patterns, select the “Skip Mtg Pattern & Instr Edit” checkbox on the Identify Combined Sections page.
I’m setting up an instructor in the Instructor/Advisor Table but I’m not sure what to select for the Instructor Type value. What should I do?
This “Instructor Type” information will not display anywhere other than the Instructor/Advisor Table so just pick the description that seems most appropriate.
I’m having difficulty adding an instructor on the Meetings tab for a class under Maintain Schedule of Classes. When I try adding the instructor’s ID it comes up as “invalid” and he/she is not listed when I click the magnifying glass to look up available instructors. What should I do?
The Instructor/Advisor Table setup is what determines whether an instructor can be added to classes in the schedule. Try bringing up the instructor’s Instructor/Advisor Table record. If the record has not been set up, there will be empty fields you need to fill in. However, there may be an existing record that just needs to be updated. First, review the Effective Date listed on the record. The Effective Date must be set to a date before the class in question begins. Next, check the Approved Courses tab and verify that the Org values listed include the Org under which the class in question is scheduled.
I’m trying to run a Degree Progress Report but I’m getting an error saying “institution is required” even though the value for Sacramento State has already been selected. What’s going on?
You will need to edit your User Defaults in order to correct this problem. Please navigate to Set Up SACR > User Defaults and enter “SACST” for the Academic Institution value. Save the data and try running the Degree Progress Report again.
I’ve looked up a student and I’m trying to run a Degree Progress Report but I’m receiving a message saying “you have not chosen a student ID”. What should I do?
If you receive this error message it means the “student” you’ve chosen is not technically an active student at this time. If necessary, you can contact Admissions & Records for additional details on the individual’s status. However, if you have access to the Student Services Ctr (Student) page, you should be able to select the “Quick What-If” option and input the desired criteria to run the Degree Progress report and see how coursework on the “student’s” record would apply if they were currently active in their intended major.
Q: I’m trying to add Service Indicators but no available values come up when I click the magnifying glass next to the indicator code fields and if I just enter a code I receive an “invalid value” message. What’s going on?
First, verify that the Institution field (top, right of the page) is filled in. If not, enter “SACST” and trying entering/looking up the desired Service Indicator code again. If you’re still unable to access the necessary Service Indicator code values, please contact the Service Desk because there may be a problem with your security.
I’m trying to remove a hold but only the plus (+) sign displays on the Service Indicator Data page. What should I do?
The minus (-) sign to remove a Service Indicator may be cut off if you have selected the “View All” display. Please try selecting the “View 1” option and then use the right/left arrows at the top of the table to click through and access the necessary hold.
