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 Systems Support

The Systems Support staff is responsible for installing and maintaining a variety of computer systems that provide services to the campus community.

Typical Responsibilities:

  • Hardware configuration and assembly
  • Operating system and application software setup
  • Backup strategy planning and implementation
  • Applying software updates and security patches
  • Hardware maintenance and repair
  • System and data security planning and implementation
  • System performance monitoring
  • Investigating, diagnosing and resolving system abnormalities
  • Assisting campus IT personnel to integrate their systems with the University infrastructure
  • New technology evaluation and interoperability testing
  • Documentation

The department maintains a variety of operating systems to provide campus resources:

  • z/OS (IBM Mainframe)
  • Red Hat Enterprise Linux 3 and 4
  • HPUX
  • Windows Server 2003
  • Windows Server 2000
  • Windows Exchange Server 2003
  • Windows NT 4.0
  • Windows XP Pro
  • VMWare ESX Server
  • Sun Solaris 8
  • Nextstep
  • IBM OS2

Partial list of supported hardware:

  • 100+ IBM xSeries Intel Servers
  • IBM Z/890 Mainframe and Enterprise Storage Subsystem Disk Array
  • HP Visualize Workstations (C3600, 735, J282)
  • HP 9000 A Class server (OneCard)
  • Sun SunFire 280Rs
  • Network Appliance -Network Attached Storage Controllers (F740/F760/FAS270HA)
  • Network Appliance Disk Shelves (FC8, FC9)
  • IBM Fiber Connected Storage Area Networks (FAStT200HA)
  • IBM Disk Expansion Shelves (EXP300, EXP400, EXP700, EXP710)
  • Qualstar Robotic Tape Library Systems using LTO2 and LTO3 tapes
  • Raritan Paragon II KVM system (250+ console ports)
  • Lightwave Communications Serial Console Switches