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 Systems Support

The Systems Support staff is responsible for installing and maintaining a variety of computer systems that provide services to the campus community.

Typical Responsibilities:

• Hardware configuration and assembly
• Operating system and application software setup
• Backup strategy planning and implementation
• Applying software updates and security patches
• Hardware maintenance and repair
• System and data security planning and implementation
• System performance monitoring
• Investigating, diagnosing and resolving system abnormalities
• Assisting campus IT personnel to integrate their systems with the University infrastructure
• New technology evaluation and interoperability testing
• Documentation

The department maintains a variety of operating systems to provide campus resources:

• z/OS (IBM Mainframe)
• Red Hat Enterprise Linux 3 and 4
• HPUX
• Windows Server 2003
• Windows Server 2000
• Windows Exchange Server 2003
• Windows NT 4.0
• Windows XP Pro
• VMWare ESX Server
• Sun Solaris 8
• Nextstep
• IBM OS2

Partial list of supported hardware:

• 100+ IBM xSeries Intel Servers
• IBM Z/890 Mainframe and Enterprise Storage Subsystem Disk Array
• HP Visualize Workstations (C3600, 735, J282)
• HP 9000 A Class server (OneCard)
• Sun SunFire 280Rs
• Network Appliance -Network Attached Storage Controllers (F740/F760/FAS270HA)
• Network Appliance Disk Shelves (FC8, FC9)
• IBM Fiber Connected Storage Area Networks (FAStT200HA)
• IBM Disk Expansion Shelves (EXP300, EXP400, EXP700, EXP710)
• Qualstar Robotic Tape Library Systems using LTO2 and LTO3 tapes
• Raritan Paragon II KVM system (250+ console ports)
• Lightwave Communications Serial Console Switches