Classroom & Lab Services

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OPEN LABS AND SMART CLASSROOMS
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A dedicated team of staff and student assistants from the Classroom & Lab Services strives to provide a consistent, reliable and customer-friendly computing environment for the students, faculty and staff of California State University, Sacramento. Computing facilities managed by CLS includes the Academic Information Resource Center 2004, Library 2000, Mendocino 2004 and 2008, Mendocino 2003 and 2007, Solano 2001 and 2003.

To view lab information such as lab hours, locations, floor plans, regulations, software listings, and other useful information you may click on the links on the right of each page. Each student lab computer is equipped with DVD, CDRW and 2 high speed USB 2.0 ports accessible on the front panel to attach external devices such as memory sticks and digital cameras.  High-speed black-on-white duplex laser printing is available in all student labs through the PrintSmart system.

Students, faculty and staff using their valid SacLink account name and password may access network services, and have a long list of installed software available to them.  In addition, students, faculty and staff may load programs or data onto a CLS work station from the network or from local media. Shared file space is available on the lab servers. Note that data stored to the local work station hard drive will be lost anytime the work station is shut down. Data stored in the shared file space will be deleted by CLS personnel every Saturday, and could be deleted by anyone at anytime who has access to the shared drive space. Users are responsible for the security of their data and use these resources at their own risk.

Student employees supervise each CLS during its hours of operation. Their primary mission is to provide friendly customer service within the limits of their training and abilities. Lab assistants will be able to answer most of your questions concerning the commonly-used campus applications (SacLink, My Sac State, and WebCT). In addition, some lab assistants are pleased to share their knowledge of more specialized software with you. If they don't know the answer to your question, they will try to get it for you. Our goal is to provide the maximum cost-effective availability to meet demand for services.

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FACULTY / STAFF RESOURCE CENTER
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The FSRC is located on the third floor of the Academic Information Resource Center in room 3012. The FSRC is designed for Faculty and Staff to learn and use new software and hardware. Faculty and Staff can work on projects, connect to the Internet, print documents, and use other specialized resources during open hours. Users may be requested to show a current OneCard identification to verify eligibility for services.

The FSRC is designed to provide a variety of resources for faculty and staff to assist them in furthering the academic and support missions of the University. FSRC users are requested to consume resources only for University business. Staff or student assistants doing class-related work as a student are asked to not use these resources for that purpose. Student work should be done in one of the open student computing labs.

The FSRC is staffed during open hours with consultants who will answer your questions, direct you to resources, and contact any specialized help that you may require. By appointment or, if available for walk-ins, a WebCT consultant is available to work with faculty on their web course tools. In addition, the Faculty/Staff Training Room (FSTR) holds an open lab every Friday afternoon from 1 to 4 p.m. to assist faculty and staff who may need assistance in solving their computer problems.

Updated On: June 16, 2008