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IRT Desktop Services

Welcome to Information Resources and Technology (IRT) Desktop Services. Our misson is to provide resources and services to make your campus computing safer and more productive. We offer technical support, consulting, related computing and system resources to faculty and staff at Sacramento State University.

Hardware

IRT publishes the minimum hardware recommendations for desktop and laptop computers. The Hardware link provides current information and resources to assist you in making purchase decisions of recommended computers, printers. Desktop Services provides additional hardware and software services including set-up, software installation, configuration, and migration of user data to new workstations.

Software

IRT also publishes corresponding administrative software baseline recommendations. Desktop Services provides current software, vendor and license information, and download links to faculty, staff, and students for installation of various software titles. Software titles are accessible based upon AD permission groups, the software license requirements and campus agreements. The University Software Coordinator is here to facilitate all software-related purchases on campus and to answer any software distribution and/or license-related questions you may have. Contact nadia.mayard@csus.edu.

Security - Spam, Spyware, and Viruses

Desktop Services works hard to increase security awareness and mitigate problems regarding security, spam, spyware, and virus problems. For more information please visit the Information Security Office website.  For immediate assistance call the Helpdesk at x87337.

System Repair

Desktop Services provides hardware and software repair services to campus-affiliated faculty, staff, and students. Desktop Services also provides assistance with warrantee service, hardware, software and operating system problems. Please enter a service ticket request.  For immediate assistance call the Helpdesk at x87337.