Register for a Captioning Account

Need Help?

Schedule an appointment to meet with a Captioning Student Assistant by contacting the Technology Learning Center at 278-6112.

Email us directly at:

You will begin by registering with CaptionSync for your Captioning Account. You will recieve an email confirmation within 3 business days, once your account has been approved.

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Captioning is available at a discounted price for CSU faculty and staff. Please see the Captioning and Transcription Pricing Sheet for more information. CaptionSync service costs will be charged back to your department. By using this service you accept the terms stated on this page including: providing your department charge-back number.

Please Note: For Sac State courses where a deaf or hard of hearing student is enrolled, the cost to caption video using CaptionSync service is covered through a limited Accessible Technology Initiative captioning fund.

Copyright Release for Media

Learn when you should obtain copyright release for videos to be captioned.

Turnaround Time

Turnaround time for captioning and transcription is 3 business days or more. Please note: If you select the rush service (1 day) this is at an additional cost.  Late requests may cause a delay in receiving materials, so please establish a plan to provide an equal alternate form of access for the student if materials are not available in a timely manner.

Contact the Services to Students with Disabilities office (Lassen Hall Room 1008, phone (916) 278-6955) for consultation on accommodations for students with disabilities.

Next Step

Get Captions