Monday, Feb 27, 2012
IT Forum on Workplace Automation & Efficiency: Is It Right For Higher Education?
The second IRT sponsored IT Forum is scheduled for Wednesday, April 4th, 3:00-4:30, Foothill Suite, University Union. There are paper forms and manual processes to hire employees, get keys for access to buildings, make course changes, or procure equipment. Many forms and processes are complex and require a string of approvals or complex steps. Other forms and processes are simple, but still require clunky manual handling by staff. With ever more forms and ever less time for manual handling, isn’t it time to look for a better way? Our next IT forum will delve into the concept of Imaging and Workflow, including process analysis and automation, and how it might fit into Higher Education. The panel participants for this forum will include Russell Ching, Associate Dean, College of Business, Ed Mills, Associate Vice President for Enrollment Management, Justine Heartt, Associate Vice President for Financial Services, Cathy Cleek, Chief Information Officer, Franchise Tax Board, State of California, and Liz Webb, Associate Director of Financial Aid, UC Davis. The panel will respond to a series of questions about how modern methods of online forms, automation, and self-help processes might help us to save money and improve customer service in higher education. Please join us for a lively conversation, including questions and comment from the audience. Light refreshments will be provided.