IT Updates

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September 2013 - Fall 2013 Faculty and Student Updates

Faculty  - Your resource, the Student Technology Center – Collaborating with faculty to teach students the technology needed for success in their coursework

Students can falter in courses because they don’t know how to use the software or technology needed for assignments. There is a solution! The Student Technology Center partners with faculty to support student success in overcoming technology related barriers. Using a peer teaching model, the Student Technology Center’s student assistants teach students how to use technology, so faculty can focus on meeting course learning objectives. Learn about our custom workshops, large scale printing, and expert technology support for your students by contacting the Student Technology Center Faculty Services at 916.278.5012, emailing stcfs@csus.edu, visiting the Faculty Staff Resource Center in AIRC 3012, or calling Director Maureen McQuestion at 916.278.2315.  If you just want to browse our services, check out our web site at http://www.csus.edu/irt/STC/.


Students – Check out the Student Tech Center

Have you visited the Student Technology Center yet?  Staff and students are available to assist you with the technology you need to learn and complete your coursework. The Student Technology Center is located in AIRC 3007-3008 and is open from 10:00 am until 7:00 pm Monday through Thursday. We offer workshops throughout the semester along with drop-in tutoring and help hours. We cover many applications like Word, Excel, and SPSS, as well as classes on thesis & project formatting, and much more.  Don’t let technology stand between you and successful completion of assignments.  Stop in today! For a full list of services, go to www.csus.edu/irt/stc/.  To go directly to the workshop list, go to www.csus.edu/irt/stc/workshops/.


Students - New 365 Email

Your Sac State email will be upgraded in the next few weeks, as we convert to more robust cloud email services through Microsoft 365. Although we anticipate a nearly seamless transition, we are keeping you fully informed about the email upgrade on the www.csus.edu/emailupgrade website. Future enhancements include web based Microsoft Office applications and cloud storage, provided to you at no cost.  Stay tuned!


Computer Access for Students

Hopefully you already know about the availability of computers for students through the campus-wide computer labs and our laptop loan program. If not, full information is provided through the links below. Keep in mind that, although the computer labs in the AIRC and Library are often crowded, you can usually find space in the other computer labs in Mendocino, Solano, and Folsom Halls. We’ve planned major improvements for the laptop loan program for later this semester, so stay tuned!

Computer Labs
Campus-wide computer labs are available in the AIRC, Library, Mendocino, Solano, and Folsom buildings. Details can be found at www.csus.edu/irt/labs. Also, check out the digital signs around campus, which show how many computers are currently available at each of these campus-wide lab locations.

Laptop Loan
Students may check out laptop computers for FREE for up to four hours from the IRT Service Desk in AIRC 2005, the ASI Business Office in the Union, and the Library circulation desk.  Microsoft Office, Adobe Creative Suite, SPSS, and other popular software titles are installed on the lab and laptop computers. Details can be found at www.csus.edu/irt/servicedesk/support/laptop-loan.html.


Classroom Support

IRT’s Classroom Services group provides long-term and just-in-time support to faculty in campus-wide classrooms and computer labs.  To reach Classroom Services, just call 916.278.7337, and choose Option 1.  Hours of operation are Monday through Thursday 7:30 a.m. to 10:00 p.m. and Friday 8:00 a.m. to 7:00 p.m. 

A searchable inventory of campus learning spaces is available using the Learning Space Inventory database.  This summer a new Intermediate Smart Technology level was added to our menu of classroom media levels, allowing us to add twenty three new technology-assisted classrooms.  There are now the following four classroom media levels:

Advanced Smart Technology: Features a smart podium with a touch panel control system, PC and laptop connection, document camera, DVD/VCR Player, projector, and screen. 

NEW Intermediate Smart Technology: Features a smart podium with a control panel, PC and laptop connection, projector, and screen. May also have an overheard transparency projector.

Basic Technology: Includes a laptop connection, projector, DVD/VCR player, and screen. May also have an overhead transparency projector.

No Technology:  Does not have any Smart Technology.  May include an overhead transparency projector and screen. May also have a TV and DVD/VCR player. 

For more information about classroom technology and services, visit our Classroom Services website, check out classroom media levels via our Learning Space Inventory link, or call Classroom Services at Extension 87337, Option No. 1.


IRT Service Desk

The IRT Service Desk is a “one stop shop” for faculty members to get assistance with passwords, accounts, wireless network access, email, the My Sac State Faculty Center, and other IT services and systems.  The IRT Service Desk works closely with college and program center IT support staff to resolve problems. If you are not sure about where to go for technology help, visit or call the IRT Service Desk and our helpful staff will guide you to the right resources. Call 916.278.7337 or visit AIRC 2005. Detailed information can be found at www.csus.edu/irt/servicedesk.


Internet Protocol Television (IPTV)

We now have an enhanced option for receiving campus studio programming and cable television channels in classrooms, called IPTV.   It’s similar to the digital video offered by Netflix and other providers. To use IPTV, open a web browser on a classroom computer and simply type in“iptv.csus.edu”.   If you would like assistance with using IPTV in your classroom to view studio programming or cable television channels, you may reach IRT Classroom and Lab Services at Extension 87337, Option No. 1 to set up an appointment.  For step-by-step instructions, please go to http://www.csus.edu/irt/servicedesk/documents/iptv.pdf.


Office 2013 and Windows 8 are coming…

In technology, change is inevitable, and keeping up with the latest versions of software is never an easy task. Both Microsoft Office 2013 and Microsoft Windows 8 are already in use across many areas of campus and plans are being made to fully upgrade the campus to these latest levels of Office and Windows at the end of the Spring 2014 semester. Stay tuned for more information and let us know your questions and concerns at itfeedback@csus.edu.