How the IRT Service Desk Faculty/Staff Consultants Assist You

The Faculty/Staff Consultants at the IRT Service Desk can:

• Reset your password
• Resolve account access problems
• Resolve email problems
• Resolve a classroom problem
• Deploy the IRT resource that will resolve your problem
• Create a service ticket and provide you with the ability to monitor updates on the status of your request
• Work with your local ITC to solve your problem
• Provide one-to-one consulting