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How the IRT Service Desk Faculty/Staff Consultants Assist You

The Faculty/Staff Consultants at the IRT Service Desk can:

  • Reset your password
  • Resolve account access problems
  • Resolve email problems
  • Resolve a classroom problem
  • Deploy the IRT resource that will resolve your problem
  • Create a service ticket and provide you with the ability to monitor updates on the status of your request
  • Work with your local ITC to solve your problem
  • Provide one-to-one consulting

 

Do you have feedback for IRT? Email us at irtfeedback@csus.edu