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Operations and Network Support (ONS)

Who we are

The Operations and Network Support (ONS) group consists of 21 highly-skilled full time employees and 4 student assistants who perform a variety of complex tasks to install, maintain, upgrade, operate and protect the University's information technology infrastructure. ONS ensures the uptime and availability of all the Campus systems including PeopleSoft access, WebCT, e-mail, OneCard, OnBase, web services and much more. The ONS Director oversees the Network Services, Systems Administrations and the Data Center Operations groups.

The primary purpose of this group is to keep the central computing systems operational, secure, up-to-date and efficient as well as to keep the campus-wide network operational, secure and available. ONS also provides technical assistance to the Campus community and the CSU as needed.

Services Offered to the Campus Community

  • Colocation services for self-supporting and DR customers (cost sheet)
  • Active Directory Services
  • Linux and Windows Operating systems
  • VMWare infrastructure
  • Virtual Server Hosting
  • Citrix infrastructure
  • Server upgrade planning and implementation
  • Operating System Updates and security
  • Campus Network Security and Connectivity
  • Campus wide Wireless access
  • Internet Gateway and Campus Backbone
  • Campus Network Upgrade Planning and Implementation
  • DNS / DHCP / NTP
  • TEALE Gateway
  • Virtual Private Network (VPN)
  • Data Backup and Offsite Data Storage and security
  • Database and Departmental server Hosting
  • Exchange Services and 365 Mail
  • File Sharing Services
  • Network load balancing
  • Data and Systems Disaster Recovery relief