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Service Center Documentation and Marketing Assistant

Position: Student Assistant Level II
Starting Salary: $10.00 per hour
Hours: 15 to 20 hours per week *
Duties and Responsibilities:

This is a student assistant position that assists Service Center staff with creating and publishing documentation, video tutorials, and marketing material.

Duties of the Documentation and Marketing Assistant Include: 

  • Use current Service Center templates to create new documentation.
  • Print, copy, cut, and distribute print communication
  • Help to update Service Desk FAQs
  • Help create new marketing materials
  • Help to create video tutorials
  • Help to edit and clean up the online Self Help materials.
  • Participate in the creating and delivery of the IRT orientation materials. 
Minimum Qualifications:
  • Excellent English verbal communication and writing skills.
  • Responsible and dependable.
  • Ability to work well with various people including students, faculty, staff, and high-level administrators.
  • Excellent customer service skills.
  • Motivated, innovative, and shows initiative.
  • Proficiency with Windows and MacOS.
  • Proficiency with communication software and Internet applications (e.g. Web browsers, FTP, secure POP mail programs).
  • Proficiency with Microsoft Word, Excel, and PowerPoint.
  • Experience in Marketing
  • Experience in Documentation writing
  • Proficient in Photoshop
Beneficial Qualifications:
  • Familiarity Camtasia
  • Familiarity with video editing software
To Apply: Application

* Student assistants are eligible but not guaranteed to work up to 40 hours per week when the school is not in session.