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Student Email Through MySacState

Status: Unresolved

Down time start: Thursday, September 11th, 2014, 9:15 AM

System restore time: unknown

Student Email through MySacState works intermittently when using Internet Explorer or Google Chrome. If you have a problem accessing your email through MySacState, please use Firefox or go directly to mail.office365.com and sign in to your email as normal.  We are working on the problem and hope to have it fixed soon.

Student Center Slowdown Fixed

Status: Resolved

Down time start: Monday, August 25th, 2014, 11:00 AM

System restore time: Monday, August 25th, 2014, 12:15 AM

The Student Center experienced a slowdown.  The process causing the slowdown was stopped, and the Student Center is running normally.  If you experience further problems, please contact the Service Desk at 278-7337.

The SacCT working normally

Status: Resolved

Down time start: Wednesday, April 30th, 2014, 9:30 AM

System restore time: Wednesday, April 30th, 2014, 10:00 PM

A problem with a new piece of software within SacCT (Blackboard) caused outages yesterday in several CSU’s, including Sacramento State.  Students and Faculty using Blackboard were impacted several times during the day and evening.  The problem has now been fixed, and we do not expect further outages.

The specific problem was a Blackboard building block (Plugin) that uses a Blackboard cloud service.  The building block has been disabled until Blackboard has fixed the problem.

All users of SacCT were impacted from 4:30 to 9:30 PM.