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The SacCT working normally

Status: Resolved

Down time start: Wednesday, April 30th, 2014, 9:30 AM

System restore time: Wednesday, April 30th, 2014, 10:00 PM

A problem with a new piece of software within SacCT (Blackboard) caused outages yesterday in several CSU’s, including Sacramento State.  Students and Faculty using Blackboard were impacted several times during the day and evening.  The problem has now been fixed, and we do not expect further outages.

The specific problem was a Blackboard building block (Plugin) that uses a Blackboard cloud service.  The building block has been disabled until Blackboard has fixed the problem.

All users of SacCT were impacted from 4:30 to 9:30 PM.