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Student Email Issue

Status: Informative

Down time start: Tuesday, December 3rd, 2013, 10:00 AM

System restore time: unknown

Last week we notified you about an issue with some Sac State email accounts, including yours. We have made some changes to My Sac State that will make it easier for you to find new email. Instead of having to login to your email in two separate places, you can find the email in both your accounts by logging into My Sac State.

Here is how to find both of your email accounts from within My Sac State

Go to my.csus.edu and log in with your Sac State Username and Password. Once logged in, go to the SacLink Email Channel. Within this channel you will see a preview of your Sac State Email inbox.

1.  Check your two campus mailboxes by clicking on Inbox Link or the View Second Inbox Link in My Sac State. 

Inbox

2.  Each time you click on one of the Inbox links, it will open a new tab in your browser.  You can go to each inbox and back to My Sac State by clicking on the corresponding tab. 

Tabs 

Again, we are continuing to work on a solution for this problem so we can restore normal operation of your Sac State email. Meanwhile, no email is lost and your email is being sent and received. We offer our apologies for the inconvenience. We will notify you when the problem is fixed.

If you have questions, please contact the IRT Service Desk at (916) 278-7337.

Updated: Dec. 9, 2013, 5:30pm