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Current Projects

Completed Projects


The ISR frequently takes on multiple projects from a diverse set of issue areas and employing a variety of methodologies. Below is a list of a selection of our current and ongoing projects. By clicking on the title a brief project description will be displayed.


  • California Franchise Tax Board Survey
    • As part of the California Franchise Tax Board’s (FTB) effort to meet one of its four main strategic goals as outlined in its 2012-2016 Strategic Plan --“Taxpayer Centric Service” -- FTB contracted with the Institute for Social Research (ISR) to conduct the second customer satisfaction survey for their Personal Income Tax (PIT) call centers. The 2015 edition of the survey is a follow up to the 2014 study, which provided a baseline percentage of taxpayers who believe that FTB provides the “products, services, and information needed to pay the proper amount owed.” The 2015 survey compares previous data and measures progress towards meeting the goal of increasing the percentage of taxpayers who believe that FTB provides the services they need. In addition, the survey solicited feedback from taxpayers about their service experience, inquired about their preferred methods of contact with FTB, and encouraged recommendations for improvement of services or additional service channels that customers may desire from FTB. The survey was conducted using Computer Assisted Telephone Interviewing (CATI).”
  • Evaluation of California’s LGBTQ Youth Suicide Prevention Project
    • The Substance Abuse and Mental Health Services Administration (SAMHSA) awarded a grant to the Department of Health Care Services (DHCS) to implement the LGBTQ Youth Suicide Prevention Project. DHCS contracted with the Institute for Social Research to evaluate the project. In this project, we have worked with several different partners (Educational Development Center [EDC], the Substance Abuse and Mental Health Services Administration [SAMHSA], ICF International, Living Works, and The Trevor Project), to evaluate suicide prevention training provided to students, teachers, administrators, school counselors, and mental health professionals across five counties. This project includes collecting and analyzing original data from students, teachers, administrators, school counselors, mental health professionals and community members to complete local process and outcome evaluations and participating in a national cross-site evaluation, collecting Government Performance Results Act (GPRA) measures and early identification, follow-up, and referral data on youth identified at-risk for suicide.
  • Youth Tobacco Purchase Survey (YTPS)
    • The California Department of Public Health (CDPH) contracted with California State University, Sacramento (CSUS) to conduct a statewide surveillance of illegal tobacco sales to minors through the Youth Tobacco Purchase Survey (YTPS). This annual survey fulfills the requirements of the federal Synar Amendment and the Stop Tobacco Access to Kids Enforcement (STAKE) Act of 1994. CSUS YTPS staff collaborate with CDPH's Tobacco Control Program, CDPH's Food and Drug Branch, as well as youth, parents and staff of the Youth Decoy Program. CSUS manages the logistics including training youth decoys and adult supervisors, scheduling statewide data collection events, delivering data to CDPH, and evaluating stakeholder feedback annually.
  • Bridges to Baccalaureate - SFSU
    • San Francisco State has contracted with the ISR to perform a program evaluation of Bridges to the Baccalaureate, a program funded by the National Institutes of Health since 1993.  This program’s initial goal is to increase the participation and retention of underrepresented minority students at four Bay Area community colleges:  the City College of San Francisco, and three San Mateo County Community College District colleges: Skyline, the College of San Mateo, and Cañada.  The ultimate goal is to increase the number of underrepresented students who transfer to a four year university, majoring in a biomedical/behavioral science.  Another program goal is designed to provide these students with the academic preparation, skills, and confidence to pursue an advanced degree (MS, MD, PhD).  During the course of two years, students participate in many activities, such as directed and independent laboratory research, doctoral preparation workshops, and seminar series.  Previous participants have gone on to successfully complete medical school and doctoral programs.  Others, many with master’s degrees, can be found performing academic research or working in private company laboratories.  One component of the program evaluation is to conduct and analyze surveys about the various program activities.  As another component of the Bridges program evaluation, ISR will conduct an alumni survey of past participants.
  • Community Care Licensing (CCL) Key Indicators Study (2011-2014)
    • The ISR has contracted with the California Department of Social Services (CDSS), Community Care Licensing (CCL) Division to provide guidance, design, development, analyses, and implementation of new inspection compliance protocol(s) evaluation tools. These tools will be used by CCL in the inspection process for residential care facilities. The ISR will design and develop the Key Indicator Inspection Model (KIM) to complement the current inspection process, which ensures compliance with state regulations. The ISR will also provide formal recommendations and technical assistance for these evaluation tools. For those interested, please click here to access audio files from a Stakeholder Meeting held October 28, 2011 at Sacramento State University.
  • Community Care Licensing (CCL) Licensing Program Analyst (LPA) Workload Study
    • The California Department of Social Services (CDSS), Community Care Licensing Division (CCLD) has contracted with the Institute for Social Research (ISR) to conduct a workload study on activities performed by Licensing Program Analysts (LPAs). The ISR will work collaboratively with the CCL division in the data collection, analysis and interpretation phases of the project to determine the amount of time required by LPA's to conduct the inspection process for a variety of residential and day care facilities that provide services to children and adults throughout California. The evaluation will update a previous study conducted by the ISR in 2001 which was used by the CCL to determine workload standards and staffing requirements for its workforce. The current study will take into account the new inspection processes developed by CCL, additional regulatory requirements and the substantial growth in the number of facilities that have occured in the past decade.
  • California Election Data Archive (CEDA)
    • CEDA is a joint project of the Center for California Studies, the ISR and the Office of the California Secretary of State. The purpose of CEDA is to provide researchers, citizens, public agencies and other interested parties with a single repository of local election data. CEDA summarizes candidate and ballot measure results for county, city, community college and school district elections in three separate reports that have been published annually since 1995. To view a video describing CEDA (includes accompanying transcript) produced by Sacramento State, please click here. Links to previous years' reports, written summaries of results and trends, summary tables, and raw data can be found by clicking here: CEDA Reports.
  • Evaluation of the California State University-Louis Stokes Alliances for Minority Participation Program
    • The Alliances for Minority Participation (AMP) program is a National Science Foundation (NSF) program aimed at increasing the quality and quantity of under-represented minority students successfully completing programs in science, technology, engineering and mathematics (STEM) fields. The CSU-LSAMP program was founded in 1994. In November 2003, with the initiation of Phase III of the program, California State University, Sacramento became the system coordinator for the 19 participating CSU campuses. The ISR is responsible for implementation of the project’s evaluation plan, including obtaining and analyzing student and institutional outcome measures. The ISR prepares annual progress reports for campus project coordinators and will produce a final report in October 2008 addressing the extent to which the program contributed to STEM enrollment, STEM degrees and improved individual student performance. The report will also evaluate the program’s contribution to the institutionalization of strategies and pathways that redress barriers to under-represented minority participation in STEM fields. (Website)