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Services

Design and Development

Studies are tailored to meet specific client research objectives. Services include:

  • Research design
  • Sampling design
  • Survey design
  • Questionnaire development
  • Testing
  • Database development and management

Data Collection

The Institute has extensive experience with a broad spectrum of data collection methods and works collaboratively with clients to determine the most appropriate methods for each project.  Data collection capabilities include:

  • Computer-Assisted Telephone Interviewing (CATI)
  • Web surveys
  • Mail surveys
  • Face-to-face interviews
  • Computer-Assisted Personal Interviewing (CAPI)
  • Self-administered questionnaires
  • Facilitated focus groups

Additional data collection capabilities and resources include multi-lingual interviewing, optically scanned survey design and processing, an on-site CATI lab, and a dedicated web server for online surveys.

 

Analysis and Presentation

Based on each study's design and objective, the ISR selects the appropriate analytical approaches and methods, including both quantitative and qualitative analysis. Researchers use statistical techniques ranging from descriptive analysis to multivariate analysis and modeling. In addition to analyzing data collected as part of a study, the Institute also has a great deal of experience analyzing secondary data sources already maintained by agencies for organizational purposes. The ISR presents study findings, prepares written reports summarizing and interpreting the results and, if appropriate, makes policy recommendations.