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SacCT : Server Status

Maintenance Period

We perform routine maintenance and updates on the server daily from 4:00 AM - 4:30 AM, and every Tuesday from 12:01 AM - 6:30 AM. All users should schedule and plan assessments, assignments, and other coursework accordingly.

Scheduled Downtimes

Date Start Time End Time Reason
3/11/2015 8:00 PM 10:00 PM User profile pictures in SacCT will not be visible while Blackboard performs this maintenance.
3/7/2015 7:00 AM 11:00 AM TurnItIn service will be performing maintenance. Any courses using TurnItIn may notice the service is temporarily unavailble during this time.
3/5/2015 8:00 PM 10:00 PM Blackboard will be performing maintenance related to their mobile app
3/4/2015 10:00 PM 2:00 AM Blackboard will be performing maintenance related to their mobile app
1/20/2015 6:00 AM 10:00 AM SacCT Maintenance, Hardware Upgrade
1/10/2015 1/10
6:00 AM
1/11
7:00 PM
Updates to Entire Network Infrastructure
5/17/2014 4:00 AM 5:00 AM Updates for SacCT Cloud
1/24/2014 1/24 10:00PM 1/25 12:00AM Patch for feature compatibility with Java 7u51.
1/16/2014 4:00 AM 6:00 AM Minor system updates.
1/11/2014 6:00 AM 7:00 PM Maintenance of campus systems.
10/4/2013 4:00 AM 4:25 AM Maintenance to fix student view of "My Grades" and "Updates.
8/28/2013 12:00 AM 6:30 AM Finalize maintenance of community features.
8/23/2013- 8/24/2013 8/23 at
10 PM
8/24 at
2 AM
Blackboard Learn upgrade to Content & Community
(original planned outage timeframe was for 8/23, 10:00 -10:30 PM)
7/27/2013 6:00 AM 7:00 PM University Data Center maintenance
7/19/2013 7/19 at
10:00 PM
7/20 at
4:00 AM
Blackboard Learn Service Pack 12 General Availability Release Upgrade
4/12/2013- 4/13/2013 10:00 PM 6:00 AM University Data Center maintenance
4/14/2012 2:30 AM 6:00 AM SacCT (Blackboard) system will be unavailable during a java security patch installation.
3/13/2012 12:00 AM 6:00 AM Blackboard Learn Service Pack 8 General Availability Release Upgrade
2/10/2012 2/10 at 9:55 PM 2/11 at 4:00 AM Blackboard Learn Shutdown and Maintenance
1/16/2012 1/16 at 10PM 1/17 at 6AM Blackboard Learn Service Pack 8 Upgrade

Unexpected Service Interruptions

Date Start Time End Time Description
3/16/2015 11:30 AM 1:30 PM Slow network access on campus and several off campus services temporarily unavailable
3/5/2015 3/4 at 4:00 PM 3/5 at 1:00 PM SmartThinking service unavailable.
12/15/2014 6:15 PM 7:40 PM Slow system performance and outage.
11/17/2014 8:15 PM 12:00 Midnight Slow system performance and outage.
11/6/2014 Evening   Some incidences of intermittent access.
10/10/2014 6:10 PM 7:00 PM System outage.
10/9/2014 4:00 AM 7:30 PM System outage.
10/8/2014 6:18 PM 7:00 PM Slow system performance and outage.
10/7/2014 6:18 PM 7:00 PM Slow system performance and outage.
10/6/2014 6:30 PM 8:00 PM SacCT System outage 6:30PM, intermittent access and slowness through 8:00PM.
10/5/2014 6:20 PM 7:00 PM SacCT System outage, intermittent access.
10/3/2014 6:30 PM 7:00 PM Slow system performance and intermittent outages.
9/30/2014 6:00 PM 7:00 PM Slow system performance and intermittent outages during this hour, system outage around the half hour. MySacState was also unavailable for those who also use it to access SacCT.
9/17/2014 9:30 PM 12:00 Midnight Some users had experienced slow system performance and intermittent outages.
9/15/2014 9:30 PM 12:00 Midnight Slow system performance and intermittent outages.
9/14/2014 10:00 PM 12:00 Midnight Slow system performance and intermittent outages.
12/2/2011 3:30 PM 4:30 PM Blackboard Learn 9.1 system database crashed due to a network problem. Some data loss may have occurred between the database restore point at 2:00 PM and when the system outage occurred at 3:30 PM.
3/16/2012 3/16 at 4:45 PM 3/19 at 8:00 AM Blackboard Learn 9.1 system database experienced an error which prevented instructors from posting announcements and grades as well as student submissions of assignments, blog entries , discussions, exams and interaction with other course related tools.
4/19/2012 4/19 at 3:30 PM 4/20 at 7:30 AM Blackboard Learn 9.1 system database experienced an error which prevented instructors from posting announcements and exams as well as student submissions of assignments, blog entries , discussions, exams and interaction with other course related tools.
6/11/2012 10:10 AM 11:45 AM Authentication system issues prevented access to SacCT 9.1/Blackboard.
7/31/2012 2:08 PM 11:48 PM Major campus-wide network and critical system outage inclduing SacCT 9.1/Blackboard.
9/8/2012 9/8 5:15 PM 9/9 3:30 PM Intermittent server access issues occurred resulting in login error messages for some users. System was still available but in reduced capacity.
11/13/2012 9:44 AM 9:55 AM Some users may have experienced a temporary service disruption while logged in to SacCT 9.1
11/15/2012 4:00 AM 8:32 AM SacCT 9.1/Blackboard system outage occurred due to a shortage of data storage space.
11/15/2012 10:55 AM 11:00 AM SacCT 9.1/Blackboard server node 2 was temporarily unaivalable while fixing a data storage issue.
1/24/2013 5:00 PM 7:00 PM SacCT /Blackboard system was shut down while IRT updated campus network storage.
1/28/2013 4:20 PM 4:55 PM SacCT /Blackboard system was temporarily unavailable due to a database issue.
1/28/2013 5:00 PM 5:50 PM SacCT /Blackboard system was shut down and restarted to restore database and server access.
1/29/2013 4:03 PM 4:04 PM SacCT /Blackboard system experienced a brief disruption of service between 20 and 30 seconds in duration. This did not affect all users.
1/30/2013 5:00 AM 5:30 AM SacCT /Blackboard system was unavailable due to a patch installation to ensure system stability.
2/7/2013 10:00 AM 10:10 AM SacCT/Blackboard suffered some performance issues causing a system slowdown.
2/7/2013 2:00 PM 2:15 PM SacCT/Blackboard suffered some performance issues causing a system slowdown and possible service outage for some users.
2/8/2013
2/9/2013

2/10/2013
8:45 AM
10:57 AM
1:34 PM
8:46 AM
11:01 AM
1:39 PM
SacCT/Blackboard suffered ongoing performance issues causing system slowdowns and possible service outages for some users.
2/14/2013 Midnight 6:00 AM SacCT /Blackboard system will be unavailable due to maintenance to fix ongoing campus-wide network issues.
8/25/2013 6:15 AM 6:20 AM Some users may have experienced connection problems from 6:15 - 6:20 am and later in the day on Sunday.
9/25/2013 12:05 PM 1:10 PM One of the web addresses for SacCT was temporarily unavailable (online.csus.edu). This affected users who either clicked the "quick links" menu on the Sac State homepage or went directly to the URL. The SacCT system itself was still accessible at this time through MySacState and the direct login page www.csus.edu/sacct
10/24/2013 3:15 PM 3:45 PM Some users recently had experienced difficulties accessing the system or with slow loading times.
11/8/2013 6:20 PM 6:40 PM Some users had experienced difficulties accessing the system.
11/11/2013 6:00 PM 7:00 PM Some users had experienced difficulties accessing the system.
12/5/2013 10:00 AM 11:00 AM Some users recently had experienced difficulties accessing the system or with slow loading times.
12/16/2013 5:45 PM 8:30 PM Some users recently had experienced difficulties accessing the system or with slow loading times.
1/14/2014 6:30 PM 7:00 PM SacCT/Blackboard system was temporarily unavailable due to a database issue.
3/4/2014 11:42 AM 12:31 PM A separate database system had impacted the Blackboard service, resulting in both needing to be restarted.
3/16/2014 6:20 PM 6:40 PM A networking issue caused several campus systems to become temporarily unavailable and also affected Blackboard.
3/18/2014 6:14 PM 6:34 PM A separate database system had impacted the Blackboard service.
3/23/2014 6:00 PM 6:30 PM Some users recently had experienced difficulties accessing the system.
4/3/2014 7:20 PM 7:35 PM SacCT/Blackboard system was temporarily unavailable due to a network connection performance issue.
4/7/2014 10:00 AM 12:30 PM The assignment document preview feature (also known as Inline Grading / Crocodoc) was temporarily unavailable.
4/14/2014 8:53 AM 8:56 AM A few features were momentarily unavailable: SacCT Profile (personal picture and description), Messages, People (profiles), Spaces.
4/30/2014 8:48 AM 9:25 AM SacCT was temporarily unavailable due to a network connection performance issue.
4/30/2014 - 5/1/2014 4:30 PM
4/30/14
4:15 AM
5/1/14
Sporadic outages and intermittent access throughout this time.

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Last updated: March 16, 2015