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SacCT : Server Status

Maintenance Period

We perform routine maintenance and updates on the server daily from 4:00 AM - 4:30 AM, and every Tuesday from 12:01 AM - 6:30 AM. All users should schedule and plan assessments, assignments, and other coursework accordingly.

Scheduled Downtimes

Date Start Time End Time Reason
1/16/2012 1/16 at 10PM 1/17 at 6AM Blackboard Learn Service Pack 8 Upgrade
2/10/2012 2/10 at 9:55 PM 2/11 at 4:00 AM Blackboard Learn Shutdown and Maintenance
3/13/2012 12:00 AM 6:00 AM Blackboard Learn Service Pack 8 General Availability Release Upgrade
4/14/2012 2:30 AM 6:00 AM SacCT (Blackboard) system will be unavailable during a java security patch installation.
4/12/2013- 4/13/2013 10:00 PM 6:00 AM University Data Center maintenance
7/19/2013 7/19 at
10:00 PM
7/20 at
4:00 AM
Blackboard Learn Service Pack 12 General Availability Release Upgrade
7/27/2013 6:00 AM 7:00 PM University Data Center maintenance
8/23/2013- 8/24/2013 8/23 at
10 PM
8/24 at
2 AM
Blackboard Learn upgrade to Content & Community
(original planned outage timeframe was for 8/23, 10:00 -10:30 PM)
8/28/2013 12:00 AM 6:30 AM Finalize maintenance of community features.
10/4/2013 4:00 AM 4:25 AM Maintenance to fix student view of "My Grades" and "Updates.
1/11/2014 6:00 AM 7:00 PM Maintenance of campus systems.
1/16/2014 4:00 AM 6:00 AM Minor system updates.
1/24/2014 1/24 10:00PM 1/25 12:00AM Patch for feature compatibility with Java 7u51.
5/17/2014 4:00 AM 5:00 AM Updates for SacCT Cloud

Unexpected Service Interruptions

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Date Start Time End Time Description
1/24/2013 5:00 PM 7:00 PM SacCT /Blackboard system was shut down while IRT updated campus network storage.
1/28/2013 4:20 PM 4:55 PM SacCT /Blackboard system was temporarily unavailable due to a database issue.
1/28/2013 5:00 PM 5:50 PM SacCT /Blackboard system was shut down and restarted to restore database and server access.
1/29/2013 4:03 PM 4:04 PM SacCT /Blackboard system experienced a brief disruption of service between 20 and 30 seconds in duration. This did not affect all users.
1/30/2013 5:00 AM 5:30 AM SacCT /Blackboard system was unavailable due to a patch installation to ensure system stability.
2/7/2013 10:00 AM 10:10 AM SacCT/Blackboard suffered some performance issues causing a system slowdown.
2/7/2013 2:00 PM 2:15 PM SacCT/Blackboard suffered some performance issues causing a system slowdown and possible service outage for some users.
2/8/2013
2/9/2013

2/10/2013
8:45 AM
10:57 AM
1:34 PM
8:46 AM
11:01 AM
1:39 PM
SacCT/Blackboard suffered ongoing performance issues causing system slowdowns and possible service outages for some users.
2/14/2013 Midnight 6:00 AM SacCT /Blackboard system will be unavailable due to maintenance to fix ongoing campus-wide network issues.
8/25/2013 6:15 AM 6:20 AM Some users may have experienced connection problems from 6:15 - 6:20 am and later in the day on Sunday.
9/25/2013 12:05 PM 1:10 PM One of the web addresses for SacCT was temporarily unavailable (online.csus.edu). This affected users who either clicked the "quick links" menu on the Sac State homepage or went directly to the URL. The SacCT system itself was still accessible at this time through MySacState and the direct login page www.csus.edu/sacct
10/24/2013 3:15 PM 3:45 PM Some users recently had experienced difficulties accessing the system or with slow loading times.
11/8/2013 6:20 PM 6:40 PM Some users had experienced difficulties accessing the system.
11/11/2013 6:00 PM 7:00 PM Some users had experienced difficulties accessing the system.
12/5/2013 10:00 AM 11:00 AM Some users recently had experienced difficulties accessing the system or with slow loading times.
12/16/2013 5:45 PM 8:30 PM Some users recently had experienced difficulties accessing the system or with slow loading times.
1/14/2014 6:30 PM 7:00 PM SacCT/Blackboard system was temporarily unavailable due to a database issue.
3/4/2014 11:42 AM 12:31 PM A separate database system had impacted the Blackboard service, resulting in both needing to be restarted.
3/16/2014 6:20 PM 6:40 PM A networking issue caused several campus systems to become temporarily unavailable and also affected Blackboard.
3/18/2014 6:14 PM 6:34 PM A separate database system had impacted the Blackboard service.
3/23/2014 6:00 PM 6:30 PM Some users recently had experienced difficulties accessing the system.
4/3/2014 7:20 PM 7:35 PM SacCT/Blackboard system was temporarily unavailable due to a network connection performance issue.
4/7/2014 10:00 AM 12:30 PM The assignment document preview feature (also known as Inline Grading / Crocodoc) was temporarily unavailable.
4/14/2014 8:53 AM 8:56 AM A few features were momentarily unavailable: SacCT Profile (personal picture and description), Messages, People (profiles), Spaces.
4/30/2014 8:48 AM 9:25 AM SacCT was temporarily unavailable due to a network connection performance issue.
4/30/2014 - 5/1/2014 4:30 PM
4/30/14
4:15 AM
5/1/14
Sporadic outages and intermittent access throughout this time.
9/14/2014 10:00 PM 12:00 Midnight Slow system performance and intermittent outages.
9/15/2014 9:30 PM 12:00 Midnight Slow system performance and intermittent outages.
9/17/2014 9:30 PM 12:00 Midnight Some users had experienced slow system performance and intermittent outages.
9/30/2014 6:00 PM 7:00 PM Slow system performance and intermittent outages during this hour, system outage around the half hour. MySacState was also unavailable for those who also use it to access SacCT.
10/3/2014 6:30 PM 7:00 PM Slow system performance and intermittent outages.
10/5/2014 6:20 PM 7:00 PM SacCT System outage, intermittent access.
10/6/2014 6:30 PM 8:00 PM SacCT System outage 6:30PM, intermittent access and slowness through 8:00PM.
10/7/2014 6:18 PM 7:00 PM Slow system performance and outage.
10/8/2014 6:18 PM 7:00 PM Slow system performance and outage.
10/9/2014 4:00 AM 7:30 PM System outage.
10/10/2014 6:10 PM 7:00 PM System outage.
11/6/2014 Evening   Some incidences of intermittent access.
11/17/2014 8:15 PM 12:00 Midnight Slow system performance and outage.
12/15/2014 6:15 PM 7:40 PM Slow system performance and outage.

Last updated: December 16, 2014