Eligibility & Insurance FAQ

Photo of Patient Care Coordinator

Jessica Le-Page Smith

Patient Care Coordinator

(916) 278-7359

lepage-smith@csus.edu.

All currently enrolled students at Sac State who pay student health fees as part of their tuition fees, are eligible to be seen by Student Health & Counseling Services. Student Health & Counseling Services Fees provides for basic medical services as defined by EO943 and basic Mental Health Services as defined by EO1053.

Augmented services may be offered which include those services that are considered elective or specialized in nature and NOT included as basic health services.  These services vary and are offered on a fee for service basis. 

 

 

For frequently asked questions regarding Student Health & Counseling Services at Sac State, please click on the drop down menus below that are organized by topic.

What services are offered at Sac State's Student Health & Counseling Services?

  • Acute illness & injury care (non-work related)
  • After Hours Nurse Advice
  • Birth control methods/supplies
  • Counseling & Psychological Services (CAPS)
  • Health & Wellness Promotion
  • Health Insurance Navigation & Referral Community Support
  • HornetMD
  • Immunizations
  • Men’s Health
  • Pharmacy
  • Pregnancy testing with counseling
  • STD/STI Testing & Treatment
  • Vision Care Center
  • Well Woman exams
  • X-Ray and Lab Services

What services are not offered?

  • Dental Services
  • Emergency Health Services

For a list of outside and after hour resources click here.

How do I make an appointment?

Visit our appointment center by clicking here, or call 916.278.6461 to make a counseling appointment.

 

For immunization requirements and how to submit records, click here.

To complete the mandatory safety tutorials, click here.

I already have health insurance; do I still need to pay the health fee?

Yes. Student Health & Counseling Services (SHCS) fee is a mandatory fee that provides services to all enrolled students. SHCS offers convenient, affordable, accessible care without copays or deductibles. SHCS embraces a holistic and collaborative approach to healthcare offering urgent care, primary care, preventive services, wellness education, violence support services, mental health and counseling services and is accredited through the Accreditation Association for Ambulatory Health Care Inc. (AAAHC).

Since I pay health fees with my tuition fees are all the services free?

Most services are either covered by SHCS fee, but some services carry an additional fee. Some fees may apply to specialty services, procedures, labs, vaccines, prescriptions and supplies.

Does the Student Health & Counseling Services offer after hour and weekend services?

Although SHCS is not open after 6pm in the evening during the week or on the weekends, there is a Nurse Advice line which can be accessed through the SHCS main number (916-278-6461) after regular business hours. Also, students can access Hornet MD for information via a smartphone compatible website that provides self-triage and targeted escalation to the appropriate health resource on any mobile device. For more information please visit www.csus.edu/hornetmd.

Now that my child has the services at the Student Health & Counseling Services do you recommend that I cancel his/her health insurance?

No, SHCS is not health insurance. We recommend that students maintain health insurance coverage for emergency or specialty care services.

Is Student Health & Counseling Services considered a health insurance plan?

Student Health & Counseling Services is NOT a health insurance plan. All currently enrolled students at Sacramento State who pay student health and counseling fees as part of their tuition fees are eligible to be seen by SHCS. Basic care and preventive services are provided; however, most specialty care, hospital care, or after-hours care are not provided. We recommend that students maintain health insurance coverage for emergency or specialty care services. Please check with your current insurance plan’s coverage network. Your current health plan may not cover medical services while you are attending school outside of your coverage network.

My student will attend college in a different county than his/her family. To continue my student’s Medi-Cal coverage during college:

  •  Aug. 1: Notify your local county social services office that your son/daughter is temporarily moving to attend college, you plan to continue claiming them as a tax dependent and provide the student’s address in the new county.
  • The county will update your student’s records with the new address and county code in the State database.
  • This process can take up to 45 days.
  • Some counties are not easily reached by phone. You may need to visit your county office to make this change.
  • Tell your student to call Health Care Options at 1-800-430-4263 for assistance and to set up coverage. · Find health plans by county www.dhcs.ca.gov/individuals/pages/mmcdhealthplandir.aspx.

What Happens if we do not update our student’s address and health plan?

  • Students will only be able to access emergency room services in the new county.
  • Students will have to return to the family’s county of residence for routine or preventive healthcare.

If my student updates their address and health plan, can s/he access healthcare services during a visit home, or during school or summer break?

If your student may need care for any extended period of time, plan ahead by updating their address and healthcare plan with the county where s/he will be staying.

Can my student apply for Medi-Cal on their own? Not as part of our family?

Yes. If your student is over the age of 18, makes approximately less than $14k per year, and you no longer claim them as a tax dependent, they may be eligible for an independent Medi-Cal case.

 Does Sac State provide medical and mental health services?

  • Yes. Campus health centers are designed to manage most but not all medical and mental health conditions. When your child requires referral to a community provider for specialized care or your student has a pre-existing diagnosis that requires ongoing treatment, the transfer of Medi-Cal coverage is essential.
  • Students who pay student health fees as part of their tuition are eligible to receive basic medical and mental health services from board certified Physicians, Nurse Practitioners, Psychologists, Social Workers and Marriage and Family Therapists.

 I still do not understand. Is there anyone on campus who can help?

Yes. Contact our Patient Care Coordinator: Jessica LePage-Smith, MSW

What insurance coverage is required of an international student coming to Sac State?

All international students (F and J visa holders) are required to maintain insurance coverage for health, medical evacuation, and repatriation during their period of enrollment in the California State University.

Does Sac State offer an International Student Health Insurance Plan?

Yes. However, International students must be enrolled at Sacramento State or on approved Optional Practical Training (OPT) to be eligible to participate in the CSU-approved international student health insurance plan. · You can find all plan materials at www.4studenthealth.com/sacstate. If you have questions about benefits, please call GeoBlue at (844) 268-2686. 

Does the university provide medical and mental health services on campus?

  • Yes. Campus health centers are designed to manage most but not all medical and mental health conditions. When a referral to a community provider is required for specialized care, insurance coverage is essential.
  • If you have a pre-existing medical or mental health diagnosis that requires close follow-up, you will need to establish care with a local community provider.

Do international students have to pay the health fee on top of purchasing International Insurance?

Yes. All students pay student health fees as part of their tuition. All students are eligible to receive basic medical and mental health services from board certified Physicians, Nurse Practitioners, Psychologists, Social Workers, and Marriage and Family Therapists.

What services are offered at Student Health & Counseling Services?

Student Health & Counseling Services (SHCS) embraces a holistic and collaborative approach to healthcare by offering urgent care, primary care, preventative services, pharmacy, optometry, x-ray, athletic training, wellness education, violence support services, mental health and counseling services.

I still do not understand. Is there anyone on campus who can help?

Yes. For questions regarding health care coverage or assistance in locating medical or mental health treatment in the Sacramento area, please contact our Patient Care Coordinator:

 Jessica LePage-Smith, MSW
lepage-smith@csus.edu
916-278-6809

Our Patient Care Coordinator, Jessica LePage-Smith, can answer all of your questions regarding basic health insurance terminology to how to navigate health insurance. To contact Jessica, call (916) 278-6809 or email lepage-smith@csus.edu.

Common questions include:

  • Do your services count as health insurance?
  • What are my insurance options?
  • What is Medi-Cal or Covered California?
  • Do I need to let my insurance provider know I'm going to college?