Sacramento State values the importance of creating a supportive environment that fosters a positive learning experience. The case manager offers services to students who are experiencing unique challenges or barriers to their education. The Case Manager can work with students to provide direction and referrals to campus and community resources that address a variety of issues including housing displacement, financial emergencies, food access, mental health and wellness, relationship conflicts, personality and social adjustment issues, physical health and nutrition, trauma recovery and victim advocacy .The case manager provides direct support with connecting the student to resources and follow-up services to ensure that the student’s needs are being addressed. The case manager also acts as a coordinator for the campus Crisis Intervention Team and intervenes, provides support, resources and follow-up to help students who present with concerning behaviors to promote a safe campus environment.

The Case Manager is available to faculty and staff to consult, collaborate, and advocate for student success when a student is experiencing a complex issue or concerning behavior. If you feel that you have a student who could benefit from case management support to receive resources, support and follow-up please contact the case manager at 916-278-6060, danielle.munoz@csus.edu.

Behavior Intervention Team

While interacting with students across the college, faculty and staff may be confronted with situations in which a student is displaying concerning behavior. The Crisis Intervention Team Model is designed to assist them.

The Crisis Intervention Team is a multidisciplinary team which meets regularly to monitor reports of students of concern and track patterns, behaviors, and disturbances to groups or individuals. The team can perform a threat assessment and determines the appropriate response and mechanisms to intervene and respond to crisis or concerning behaviors.

Behaviors of concern are actions that have potential to compromise the safety of the campus community. Some examples are:

  • Threats of harm to others (including electronically, in a paper or essay, or verbalized to another person)
  • Talk of suicide or suicidal action (including electronically, in a paper or essay, or verbalized to another person)
  • Erratic behavior (including online activities) that disrupts the mission and/or normal proceedings of University students, faculty, staff, or community.
  • Threats of a weapon on campus
  • Significant inappropriate disruption to community
  • Odd or concerning behaviors that you have a "gut feeling" about with regards to student or campus safety

Behaviors of concern might be observed in a number of settings: in the classroom, at a service location or office, at an on-campus job, or during participation at an extracurricular activity. By reporting behaviors that are concerning, the Crisis Intervention Team will be able to reach out to students to intervene, provide support, and connect them with resources that can assist them.

Membership: The Sacramento State Crisis Intervention team consists of representatives from the following areas of campus:

Associate Vice President of Student Affairs Student Affairs Case Manger
Counseling and Psychological Services Student Affairs Director of Student Conduct
Housing and Residential Life Student Organizations and Leadership
Human Resources University Council
Sacramento State Police Department

If you feel that you have concerns about a student and would like to notify the Crisis Intervention Team, please contact the case manager at 916-278-6060, danielle.munoz@csus.edu or the online reporting form.

CalFresh Outreach Program

CalFresh Outreach Program

Sacramento State now offers CalFresh Application Assistance! You may have financial aid, but do you have food aid? CalFresh is a nutrition assistance program that helps low-income individuals and families buy the food they need. Learn more here…