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Response Rates for Online Course Evaluations

Departmental Course Evaluations

These response rates are for 19 of the 20 departments which participated in the departmental course evaluations for 2012 Fall. The information below represents 975 courses which received feedback for regular session course evaluations. For those 975 courses, there were 37,096 surveys sent to participants, of which a total of 18,557 were returned.

A basic average of 50.02% response rate can be approximated based on straightforward calculation of the total responses compared to the total number of surveys sent out. Students may receive multiple surveys if they had been enrolled in multiple courses which were being evaluated by online surveys.

Although the response rates differ whether an evaluation is conducted online or on paper, it is not an indicator of the actual ratings provided by student responses. Response rates relate to how many students responded to their surveys out of how many had the opportunity to do so. It is not an indicator of student perception, only that of participation.

In fact if the same survey questions are used for an online version and paper version, the actual outcomes and ratings received from the students are similar regardless of which method was used (Burton, William B., Civitano, Adele, and Steiner-Grossman, Penny (2012). Online versus paper evaluations: differences in both quantitative and qualitative data. Journal of Computing in Higher Education, No. 24, pp58-69).


graph showing response rates for departments with different quantities of courses


Department's Courses using
Online Evals
Surveys
Sent
Surveys
Received
Response
Rate
3 419 112 27%
8 70 42 60%
16 791 293 37%
19 771 464 60%
22 868 365 42%
28 1177 623 53%
31 1322 710 54%
39 1476 735 50%
40 3445 1456 42%
41 1135 565 50%
41 1734 1087 63%
51 2244 1145 51%
61 1441 897 62%
65 4449 2328 52%
76 3108 1599 51%
95 2636 654 25%
109 1480 762 51%
110 2759 1593 58%
120 5771 3127 54%

 

 

 

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