General FAQ

The Testing Center is open Monday-Friday, 7:30am-4:00pm. We do not close for lunch during the Fall and Spring semesters. Our office observes all of the same holidays and campus- closures that the university observes (i.e. if campus is closed, our office will be closed as well).
The Testing Center is located on the 2nd floor of Lassen Hall, room 2302. Our address is as follows:

     Sacramento State, Testing Center
     6000 J Street - Lassen Hall 2302
     Sacramento, CA 95819-6058
If you are not familiar with the Sacramento State campus, please follow this link to find out more information and how to get to campus: www.csus.edu/aba/utaps/visitor-information.html.

If you are taking an exam and are not familiar with our campus, you should plan to arrive 10-15 minutes early to allow time to park, find the reporting location, and check in. You should also park in Lot 1, as it is the closest parking lot to Lassen Hall. Also, if you are parking on a weekday, you will need to purchase a daily parking permit. Parking permits are available from one of the daily permit machines. If you are parking on a Saturday, parking in Lot 1 is free. This link will take you directly to an interactive copy of our campus map: www.csus.edu/campusmap/
No, we do not accept walk-ins.

If you are inquiring about the EPT/ELM tests, please see our EPT/ELM information page: www.csus.edu/testing/tests/eptelm.html for more detailed information
Yes. We offer proctoring services for paper-based exams only. We do not offer proctoring services for computer-based exams nor do we allow the use of computer, laptop, or other electronic devices. We charge a flat rate fee of $50 per exam ($55 for international exams that require shipping) in the form of a check or money order, payable to Sacramento State. Please note that we DO NOT accept cash, credit, or debit.

For more information on our proctoring services for other institutions, please send an email to testingcenter@csus.edu.
The Testing Center provides testing accommodations to students who are registered with the Office of Services to Students with Disabilities (SSWD). Some disability-related testing accommodations include readers, scribes, wheelchair accessible tables, and computer- assisted and computer- adaptive software. Testing accommodations are determined based on individual documented needs of each student. All accommodations are determined by the Office of Services to Students with Disabilities.

For more information on the Office of Services to Students with Disabilities, please see their website at www.csus.edu/sswd or they may be contacted at 916-278- 6955
No. The Testing Center does not keep any records of test scores or grades for any exams.
You must have an acceptable photo ID. Examples of acceptable ID are current CA driver's license or ID card, Sacramento State OneCard, valid passport with your signature, or military ID all with recognizable photo. Unaccetable forms of ID include a Social Security card, credit card (including one with your photo), birth certificate, any form of ID on an electronic device, etc. If you do not have an acceptable ID on the day of your exam, you will not be admitted into the testing room.

You may also bring any additional resource materials your instructor allows on the exam, such as calculators, notes, etc, however, it must be indicated on the instruction form. All personal belongings must be locked up in a Testing Center locker. Calculator covers must be taken off the calculator and put away with personal belongings. Other items not allowed while testing include, but are not limited to the following: hats/headwear, electronic devices, such as cellphones, laptops, tablets, mp3 players, etc.; Food and/or drinks, unless you have a documented accommodation for such items approved by SSWD.
The Testing Center provides all answer materials, such as scantrons, bluebooks, and notebook paper. We also provide scratch paper (blank, graphing, or engineering paper) upon request. Other exam materials, such as calculators, notes, or textbooks, must be permitted by the instructor and indicated on the instruction form.

All personal belongings must be locked up in a Testing Center locker. Calculator covers must be taken off the calculator and put away with personal belongings. Other items not allowed while testing include, but are not limited to the following: hats/headwear, electronic devices, such as cellphones, laptops, tablets, mp3 players, etc.; Food and/or drinks, unless you have a documented accommodation for such items approved by SSWD.
All examinees are monitored at all times, by proctors and camera surveillance. This includes the group room testing room, each private room, and the Testing Center lobby and lockers. All Testing Center staff have access to the video surveillance on a separate monitor at their desks, and recordings are automatically archived up to five days.

When students arrive for their exam appointments, Testing Center staff will check for photo ID. Examples of acceptable photo ID are current CA ID card or driver's license, Sacramento State OneCard, valid passport with signature, or military ID all with a recognizable photo. Unacceptable ID includes a Social Security card, credit card (including one with a photo), birth certificate, any type of ID that is shown from an electronic device, etc. Students will then be told to lock up all personal belongings in one of our lockers, including cellphones and any other electronic devices he or she may have. Students needing to go back into their lockers for any reason are observed doing so by proctors and staff.

Students with accommodations, approved to use a computer will be logged in with Testing Center’s default login and password. Internet and spellcheck are disabled, unless otherwise instructed by student accommodations or instructor notation.
No. We are not available to proctor or administer any classroom exams outside of our regular office hours.