SERVER STATUS & ISSUES

Maintenance Period

We perform routine maintenance and updates on the server every Tuesday from 12:01 AM to 6:30 AM. All users should schedule and plan assessments, assignments, and other coursework accordingly.

Scheduled Downtimes

Date	Start Time	End Time	Reason
12/27/08	00:01AM	12:00PM	IRT scheduled Data Center outage, the SacCT system will be unavailable during this timeframe
9/6/08	12:00AM	1:00AM	To repair database issue that caused unexpected system failure.

Unexpected Service Interruptions

Date	Start Time	End Time	Description
11/20/09	10:40 AM	11:20 AM	Intermittent connection issues. Some users may have been disconnected from their session.
10/27/09	10:22 AM	10:25 AM	The system was unavailable.
2/17/09	10:00 AM	11:05 AM	The system was unavailable. System slowness occurred from 11:15am to 11:20am.

Issues

Available status may be incorrect when using Firefox (Windows)

The Available status for you in the Who's Online tool may be incorrect if you updated your version of Firefox for Windows from within the Firefox update program. If you set your status to "Visible/Available" in the My Status area while in the Who's Online tool, and SacCT displays "No" under the Available column, it may be caused by a recent update to Firefox. Follow the Available Status steps on the Student FAQs page to uninstall Firefox, then download and install the latest version.

Last updated: May 26, 2011

Announcements

General Resources

How to fix a Password Problem

If you are having problems with your SacLink password, please see the Username and Password Help page.

New Student to SacCT?

You will be able to log into your SacCT course(s), provided that:

You have a SacLink Account AND
You are officially registered for the course AND
Your instructor has requested that students be placed in their SacCT course, see Active Course List.

System Status and Issues

Server Maintenance - Tuesday Morning (12:01am to 6:30am)

We perform routine maintenance and updates on the server every Tuesday. All users should schedule and plan assessments, assignments, and other coursework accordingly.