SERVER STATUS & ISSUES
We perform routine maintenance and updates on the server every Tuesday from 12:01 AM to 6:30 AM. All users should schedule and plan assessments, assignments, and other coursework accordingly.
|Date||Start Time||End Time||Reason|
|12/27/08||00:01AM||12:00PM||IRT scheduled Data Center outage, the SacCT system will be unavailable during this timeframe|
|9/6/08||12:00AM||1:00AM||To repair database issue that caused unexpected system failure.|
|2/10/2012||2/10 at 9:55 PM||2/11 at 3:00 AM||WebCT System shutdown and maintenance|
|4/12/2012||2:30 AM||6:00 AM||WebCT system will be unavailable during a Java security patch installation.|
|4/18/2012||4:00 AM||6:00 AM||WebCT system will be unavailable during a Java security patch installation.|
Unexpected Service Interruptions
|Date||Start Time||End Time||Description|
|11/20/09||10:40 AM||11:20 AM||Intermittent connection issues. Some users may have been disconnected from their session.|
|10/27/09||10:22 AM||10:25 AM||The system was unavailable.|
|2/17/09||10:00 AM||11:05 AM||The system was unavailable. System slowness occurred from 11:15am to 11:20am.|
|6/11/12||10:10 AM||11:45 AM||Authentication system issues prevented access to SacCT/WebCT.|
|7/31/12||2:08 PM||10:30 PM||Major campus-wide network and critical system failures occured. This outage included SacCT/WebCT.|
|9/4/12||7:50 PM||8:30 PM||The SacCT(WebCT) system login page was intermittently unavailable due to a web server outage.|
|10/24/12||4:00 AM||8:05 AM||The SacCT(WebCT) system login page was intermittently unavailable due to a web server outage.|
Adobe Flash Player security feature may disable some videos in Firefox 13 (Windows only)
The recent update to Adobe Flash Player (version 11.3, released June 7) has a new security feature, called "protected mode," that may prevent Flash videos from playing in Firefox 13 for Windows Vista and Windows 7. You may see a black, grey or white screen and the videos do not play. If you experience this problem, try another browser to view the videos or try one of the alternate solutions at this Firefox Help page.
Last updated: October 24, 2012
How to fix a Password Problem
If you are having problems with your SacLink password, please see the Username and Password Help page.
New Student to SacCT?
You will be able to log into your SacCT course(s), provided that:
System Status and Issues
Server Maintenance - Tuesday Morning (12:01am to 6:30am)
We perform routine maintenance and updates on the server every Tuesday. All users should schedule and plan assessments, assignments, and other coursework accordingly.
Server Status & Issues
To review planned downtimes, previous downtimes or current issues, visit:
ATCS, California State University, Sacramento | AIRC 3005 | 6000 J Street | Sacramento, CA 95819-6143 | (916) 278-3370
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