Live Scan Fingerprinting Services

Summer 2019 Service Hours:

Monday-Friday, 8:30a.m. - *3:00p.m. (*Last scan appt. time.)

The Fall and Spring hours of operation are Monday-Friday from 8:00a.m.- 4:00p.m., open during the lunch hour.  Fingerprinting Scan appointments start at 8:30a.m.. 

  • Appointments between 12:00p.m.- 1:00p.m. are available during Summer 2019. 
  • Please call (916) 278-2788 to make an appointment.
  • Walk-In's are accepted for fingerprinting to wait if pending appointments; and, appointments will have priority. 
  • START at the Police Service Center with your Live Scan Request Form* to determine the fee and obtain the Payment Form;
  • THEN, you will go to the Bursar's Office, Lassen Hall, Rm. 1001, to make the payment if there is not a hiring agency paying for the request; return for fingerprinting to the Police Service Center.
  • Fees for employees and sponsored individuals are billed to the requesting area; no fees are paid by the individual.
    • *Please GET the Live Scan Request Form FROM your Hiring agency and BRING the Form to your appointmnet to be able to be fingerprinted.
    • Incorrect or missing information may effect the requesting agency from receiving the results from DOJ.

The Sacramento State Police Department/Police Service Center offers live scan fingerprinting services to the Campus community and the general public. Live scan technology allows digitally scanned fingerprints to be submitted electronically to the Department of Justice (DOJ) within a matter of minutes and allows criminal background checks to be processed usually within 72 hours. 

All results are sent directly, by DOJ, to the Requesting Agency, only the Requesting Agency receives the results.  Below we have provided general information for students and staff in regards to our Live Scan Fingerprinting Services program.

Live Scan Fingerprinting Services are done in the Police Service Centerwhich is *located in the University Union, 1st floor, by the northwest entrance.

*While we do provide the live scan fingerprinting service, it is the responsibility of the applicant to obtain and bring the appropriate Department of Justice (DOJ) Live Scan Request Form(s) from the outside Requesting Agency to enable fingerprinting to occure. The Sacramento State Police Department and the Police Service Center, do not provide the DOJ Request for Fingerprinting Services Form. Please obtain the Form from the Requesting Agency and check with your outside Requesting Agency, or Campus Department, to verify the accuracy of the information on the form.  Incorrect or missing information on the form may effect receiving the results from DOJ.

All fees are set by the Department of Justice (DOJ) and are subject to change without notice.

Department of Justice (DOJ)  Fingerprint Live Scan Information
The above link provides formation for applicants & requesting agencies, regarding the DOJ process and fees charged by DOJ.

Common Live Scan Fingerprinting Services Questions:

What are the hours for live scan fingerprinting?

The Summer 2019 Service Hourse are Monday-Friday from 8:00a.m.-4:00p.m., open during the lunch hour.  Please note the first available fingerpriinting appointment time is 8:30a.m. and the last fingerpriinting appointment time is *3::00p.m..

How to make an appointment?

Appointments are made in 30 minute time blocks. Please call (916) 278-2788 to schedule an appointment. Please note the first available fingerpriinting appointment time is 8:30a.m. and the last fingerpriinting appointment time is 3:00p.m.. during summer sessions.  HIGH VOLUME PERIODS: During the beginning of the semesters, we experiences a high volume of applications in the University Police Service Center for fingerprinting services.. Late arrivals forfeit their appointment time. We kindly recommend that applicants arrive five minutes early if possible.

What do I need to bring with me to my appointment?

Applicants must bring a valid form of government issued photo identification to their appointment, and the identification presented must be current! Expired identification, DMV photo receipts and Sacramento State OneCards will not be accepted per the U.S. Department of Justice requirements.

Examples of acceptable forms of identification are a valid California drivers license, a valid California identification card, an out of state drivers license, a current passport, an Resident Alien registration card or immigration card (green card), a military identification card, or a Mexican Consulate Identification Card (Matricula Consular de Alta Seguridad).

Applicants must  bring three (3) copies of your Department of Justice (DOJ) BCII 8016 Request For Live Scan Service Form with the ORI Code, Type of Application, Job Title & etc., Agency Address Set Contributing Agency and the applicant's personal information filled in prior to your appointment time. This form must be obtained from the person/agency requesting your fingerprint submission. We do not provide the DOJ form.

Method of Payment: All payments have to made at the Bursar's Office in Lassen Hall 1001. We do not accept check payments at our location at this time.  All applicants that need to pay a fee, must pick up a payment form from the University Police Service Center for livescan services before proceeding to the Bursar's Office  for payments

How much will my application cost?

An application has two fees: 1.) A $10.00 rolling fee for Sacramento State University Police Service Center; and, 2.) A pass through fee(s).

The rolling fee is set by the Sacramento State Police Department and is $10.00 per application.

The pass through fee(s) are set by the U.S. Department of Justice (DOJ) and the Federal Bureau of Investigations (FBI). Additionally, other various fees may apply if your application requires additional checks through other various State and Federal databases. Depending on your application, the fees can cost anywhere from $0.00 to as high as $84.00. The cost of your application is unknown until the AORI code listed on your application is entered into the Live Scan device at the time of your appointment. Currently, the DOJ has set their pass through fee at $32.00 and the Federal Bureau of Investigations has set their pass through fee at $19.00. Please be advised that the DOJ and the FBI reserve their right to change their fees at any time without notice.

All fees must be paid for prior to submitting your fingerprint transmission. Please make the appropriate arrangements to pay your fees. 

How do I fill out the BCII 8016 Request For Live Scan Service Form?

The information that you are responsible for on the BCII 8016 Request For Live Scan Service Form is the area field that starts with "Name of Applicant". For a detailed explanation of how to fill out your form, please download this BCII 8016 & 8016A Instruction Form in pdf format. Please read over this information carefully.

When will the results be available?

The Department of Justice sends all fingerprinting results directly to the requesting agency only.  Results are not provided to the University Police Service Center; nor, are they provided to the individual.  Contact your requesting agency regarding questions pertaining to receiving the results.

My fingerprints were rejected, what do I do?

If your fingerprints are rejected by the Department of Justice (DOJ), you will need to bring with you the rejection letter from the DOJ in order to have your fingerprints resubmitted. If your fingerprints were submitted at the Sacramento State University Police Service Center the $10.00 rolling fee will be waived. If you were fingerprinted at another Live Scan agency, per Department of Justice Standards, you will be charged a $10.00 rolling fee. All other fees will be waived by the DOJ.

My department/agency doesn't receive fingerprint responses from DOJ. How do we get access to the responses?

Your department/agency needs to become an applicant agency with DOJ. If your agency would like to have access to criminal background information for the purposes of hiring, volunteer, or certification purposes, please go the Department of Justice's Website to apply to become an Applicant Agency. Here you will find all the information that you need in order to begin the application process.

It's been two weeks since I had an applicant get fingerprinted, and I haven't received a response from the DOJ. What do I need to do?

If you have not received a response from the Department of Justice within two weeks of sending an applicant to be fingerprinted, please read the information provided. The following information has been taken directly from the California Department of Justice website:

“While most Applicant Agencies receive results of background checks electronically from the state Department of Justice, some must receive reports by U.S. mail in a process that can take a minimum of seven days. To check on the status of Live Scan fingerprint submissions, call the Department of Justice's 24-hour automated system at (916) 227-4557. There is no automated system for checking on paper fingerprint card submissions.

To use the automated telephone system, you will need to have key information before making the call: (1) the applicant's date of birth; and (2) the 10-digit Automated Transaction Identifier (ATI) number that appears at the bottom of the Department of Justice form requesting Live Scan fingerprint background checks (the ATI number always appears in the following sequence: 1 LETTER; 3 NUMBERS; 3 LETTERS and 3 NUMBERS).

If you have submission problems or want to check the status of hard card fingerprint submissions, contact the state Department of Justice's Applicant Processing Program at (916) 227-3823. Because of the volume of calls received and time needed to research each request, there may be delays in responding to your inquiry."

My Campus department/agency would like to be billed for our applicants' rolling fee and/or pass through fee. How can we do this?

On Campus Departments may request to have the rolling fee and the pass through fee of prospective employees, and/or volunteers, billed to their Department if they do not want their applicants to have to cover the fees associated with their application. This must be done well in advance of the scheduled appointment(s). Please contact the Universtiy Police Service Cetner, (916 278-2788, to coordinate billing and the scheduling of appointments with a Live Scan Operator..

Is there other information regarding live scan fingerprinting?

We have provided a brief list of links with a short description about various State programs; and, the associated Campus Departments for your information. If you are looking for information about  programs listed below, please follow the link to the appropriate webpage.

Teacher Preparation & Credentials:
Eureka Hall Room 216
https://www.csus.edu/coe/academics/credentials/index.html
(916) 278-6403

Division of Nursing
Request For Live Scan Service Form
Folsom Hall Room 1002
http://www.hhs.csus.edu/NRS
(916) 278-4106

Community Engagement Center
Library - North Room 4028
https://www.csus.edu/cec/
(916) 278-4610

Department of Justice

Department of Justice (DOJ) Fingerprint Submissions Applicant Information
Provides information for applicants & applicant agencies regarding their process and fees charged by DOJ.

DOJ Applicant Live Scan Locations
Lists applicant Live Scan locations in California by county

If you would like to have a direct link listed for your department, or have suggestions as to how to improve the information provided, please call (916) 278-2788 to provide your feedback.