Kaiser Volunteer Program

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Kaiser Permanente, working in collaboration with the Sacramento State Career Center, hopes to offer over 50 Sacramento State students the opportunity to support and assist the Emergency Department patients, families, and staff from the time a patient arrives in the Emergency Department until they are discharged. Students will be exposed to many different components of healthcare while developing a variety of skills.

  • Teamwork – observe, learn and be a part of ours
  • Communication – improve your skills by interacting with diverse staff and community members
  • Crisis management – learn how to help us help our patients and their loved ones in their time of need
  • Prioritization – when tasked with multiple items, what do you do first? We will teach you.
  • Confidence – what you learn from the benefits above will give you a life experience unlike no other, no matter your field of study

Volunteers provide support and assistance to the Emergency Department staff, patients and their families from the time the patient presents to the Emergency Department for care until they are discharged. The focus of the ED Volunteer position is to provide comfort and miscellaneous other services to Emergency Department patients and their families. Our volunteers are instrumental in helping to keep them informed as to what is going on during their ED visit.

  • Have and maintain a minimum Cumulative GPA of 3.0
  • Be mature, positive, compassionate, service-oriented and self-directed
  • Able to communicate clearly in English (bilingual skills a bonus)
  • Able to calmly handle a fast-paced, highly dynamic environment
  • 1 year with a minimum of one 3.5 hours shift per week
  • Must provide own transport to/from facility
  • Attend mandatory training update meetings as required
  • Shifts are available 7 days a week primarily from 12:30 pm to 2:30 am
    • Shifts are chosen through a lottery system
    • Students may trade with each other
    • Students are responsible for communicating changes to the volunteer staff

Note: The Sac State Kaiser Volunteer Program is only open to currently enrolled undergraduate and graduate students with a 3.0 minimum cumulative GPA.

Step 1.

Register online for the mandatory Kaiser Volunteer Program Informational held on Sac State campus on Saturday, March 3, 2018 in University Union Hinde Auditorium. Click HERE to RSVP

You must attend the entire session - no exceptions will be made.


At the Kaiser Volunteer Program Informational, you will learn about the program and receive important information regarding the application process. The informational is mandatory. Applicants who do not attend the informational will not be considered.

Step 2.

The completed online application is due by TBD. The application is available via Hornet Career Connection. Incomplete, late or incorrect information will disqualify applicants.

A complete application packet consists of the following:

  1. A complete online application
    1. General Information
    2. Academic Information
    3. Volunteer Experience
    4. Personal Statement
  2. A complete waiver form
    1. Signed and dated
    2. Complete Activity Section
    3. Current unofficial transcripts

All documents can be uploaded to Hornet Career Connection.

**If you need assistance uploading documents, please contact the application coordinator at melgarejo@csus.edu**

Step 3.

On TBD, you will receive notification if you been selected to move to the second phase of the selection process if you have not been selected, or you may not hear from me at all.

  • If selected, you will be emailed with your acceptance and must accept in order to proceed to the next phase of the process by TBD. If you do not accept or we do not get a response from you, we will then assume you have denied your placement and your spot will be given to an alternate student.
  • If your application is not complete or competitive then you will get an email stating your application was not selected to move forward in the program. At this point, I would recommend setting up an appointment with Emanuel Melgarejo ( melgarejo@csus.edu) to go over other options. 
  • If you do not hear from me by TBD, then that means your application is competitive and has been placed on the waitlist with a chance of being placed if selected students do not accept their placement.
  • You may also be offered a spot on the waitlist which means you may still have a chance of getting an opportunity to gain a spot but it is not guaranteed. You will receive a notification the week of TBD, outlining if you have been placed in the alternate list which may still result in you given an opportunity to volunteer.

Step 4.

All students who accept moving on to the second phase of the process will be required to attend a mandatory Kaiser Permanente On-site Orientation on TBD, from 10 am - 5:30 pm. Students will receive information directly from Kaiser Permanente with directions and details about the date and time of the orientation. The orientation will consist of the following:

  • Information about:
    • Immunization records
    • Background Check
    • Vaccinations
    • Expectations
    • Dress code
    • Training
  • Note: most immunizations must be completed at Kaiser Permanente and will be free of charge

**Note: If you arrive more than 15 minutes late, you will not be admitted and will forfeit your placement.**

All Students who accepted their waitlist position will be notified as opportunities become available and will receive information directly from Kaiser as to how to move forward. Once all positions have been filled, you will be notified accordingly.

For More Information, you may review the FAQ Sheet (Click Here) or contact:

Emanuel Melgarejo