California State University, Sacramento Sacramento State Leader

New case manager is on a mission: Help students in crisis

Nelsen at Super SundaySacramento State students who face serious obstacles to their studies have a strong advocate in Danielle Muñoz, a new case manager at the University.

“Some students are coming in with complex issues that aren’t one-time emergencies,” says Muñoz, who works out of the Division of Student Affairs. “There is a lot of homelessness – students living in their car or on a friend’s couch. … Those students are on my radar, to help them get through school and out of homelessness.”

Muñoz connects displaced students with community agencies to help them find housing. She refers students with food insecurities to the campus food pantry operated by Associated Students Inc., and she helps them apply for the Student Emergency Fund, which provides immediate monetary assistance.

She also coordinates Sacramento State’s multidisciplinary Crisis Intervention Team, which identifies and works to help students who may be at risk of endangering themselves or others.

“I enjoy working in case management and am especially grateful to provide it at Sacramento State,” Muñoz says, “because I have the opportunity to help students move forward with their goals and graduation dreams.”

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