OBE 130 | Lectures

Introduction Basics of Managerial Communication
Chapter One Role of Communication in Contemporary Organizations
Chater Two The Managerial Communication Process
Chapter Three

Technology Mediated Communication

Chapter Four The Writing Process
Chapter Five Managerial Writing Style
Chapter Six Strategies for Writing Reports
Chapter Seven Effective Listening
Chapter Eight Nonverbal Communication
Chapter Nine Strategies for Success in Intercultural Communication
Chapter Ten Conflict Management
Chapter Eleven Negotiations
Chapter Twelve Interviewing for Effective Decisions
Chapter Thirteen Group Dynamics and Meetings
Chapter Fourteen Formal Presentations
Chapter Fifteen Oral Presentations