College of Business Administration, CSUS

MGMT180 – Operations Management

Fall 2005

Darrell Freeman, Ph.D.

Syllabus

Office: Tahoe 2091

Office Hours: MWF 8:00 - 9:50

Phone: 278-7147

Email: freemand@csus.edu

Web-site: http://www.csus.edu/indiv/f/freemand/

Text: Williams J Stevenson, Operations Management, 8^th edition, Richard D. Irwin, 2005

Required: Access to Littlefield Technologies Website

Course Objective

Students will develop and demonstrate fluency in the language and basic concepts of Operations Management. In addition, the role of Operations Management in a general business setting will be reviewed with examples to illustrate interfaces with Marketing and Finance.

Basic OM concepts to be covered include: System Design, Quality Management, Inventory Management and Scheduling and Supply Chain Management.

Students will participate in two one week long simulations, each simulating one year of plant operations.

Course Requirements

Four tests	@ 100 points each	400 Points
Four Memos	2 @ 30 points 2 @ 20	100 Points
		500 Points

Tests

Tests will be based on material covered in the text material and student DVD.

Littlefield Technologies

Littlefield Technologies provides students with a simulated factory management experience. One year of factory operation is condensed into a one week simulation. Teams of 3-4 will seek to make management decisions using forecasting, inventory control and plant configuration decisions. A second simulation will incorporate tiered contracts into the mix, giving the students a flavor for how the various choices in Operations Management interact in a dynamic environment.

Memos

Students will produce four memos. This first two will be team reports based on experience with Littlefield Technologies, and will count 30 points each. The second two memos will provide an opportunity for students to observe aspects of operations in a business of their choice and report.

To receive full credit, memos must be submitted by the due date.

Homework

Homework will be assigned from the text and reviewed in class.

Grades

465 – 500 = A	380 – 399 = B –	300 – 319 = D+
440 – 465 = A -	360 – 379 = C+	280 – 299 = D
420 - 439 = B +	340 – 359 = C	0 - 300 = F
400 – 419= B	320 – 339 = C-

Class Schedule
Date	Topic	Text Chapter
8/29	Introduction to Operations Management	1
8/31	Introduction to Operations Management	1
9/2	Forecasting	3
9/7	Forecasting	3
9/9	Forecasting	3
9/12	Strategic Capacity Planning,	5
9/14	Strategic Capacity Planning	5
9/16	Inventory Management	11
9/19	Inventory Management	11
9/21	Test #1	1,3,5,11
9/23	Return Test 1 and discuss
9/26	Competitiveness, Strategies and Productivity, Begin Simulation 1	2
9/28	Competitiveness, Strategies and Productivity	2
9/30	Product and Service Design, Complete Simulation 1	4
10/3	Process Selection and Facility Layout	6
10/5	Process Selection and Facility Layout
10/7	Problem Session	6
10/10	Memo #1 Due, Discuss Simulation 1, Team Presentations	6
10/12	Location Planning and Analysis	8
10/14	The Transportation Problem (Linear Programming)	8S
10/17	Test #2	2,4,6,8,8S
10/19	Go over test 2
10/21	Quality Management	9,10
10/24	Quality Management, Quality Control	10, 10S
10/26	Quality Control, Begin simulation 2	10, 10S
10/28	Quality Control	10, 10S
10/31	Aggregate Planning	12
11/2	Work Systems , End Simulation 2	7
11/4	MRP and ERP, Discuss Simulation 2	13
11/7	JIT and Lean Operations, Memo #2 Due,	14
11/9	JIT and Lean Operations, Open simulation 3 for registration	14
11/11	Test #3, Open book/notes. Start/Pause Simulation 3	7,9,10,12,13
11/14	Go over Test 3 and Problem Session, Run simulation 3
11/16	Scheduling, Memo #3 Due	15
11/18	Scheduling	15
11/21	Supply Chain Management, end siimulation 3	16
11/23	Supply Chain Management	16
11/28	Project Management	17
11/30	Project Management,	17
12/2	Waiting Lines, Memo #4 due	18
12/5	Case evaluation and assessment in class
12/7	Test #4, Open book, Last day for Memo’s to Receive Partial Credit	14-18
12/9	Go over test 4 and check records.	Check off Day
12/12	Optional Final: Section 1, 10:15 to 12:15
12/14	Optional Final: Section 2, 10:15 to 12:15