Publications

The following are Dr. Lojo's published articles in .pdf format. In order to view these files, you must have Adobe Acrobat Reader.

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• C.L. Tucci, M.P. Lojo. "Social comparisons and cooperative R&D Ventures: The double-edged sword of communication." Journal of Engineering & Technology Management. 11 (1994) 187-202.


• G.R. Bitran, M.P. Lojo. "A Framework for Analyzing Service Operations." European Management Journal Vol 11 No. 3 September 1993.


• G.R. Bitran, M.P. Lojo. "A Framework for Analyzing the Quality of the Customer Interface." European Management Journal Vol 11 No. 4 December 1993.




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