Support Page Content
Technology has been a bridge between on-campus and remote work.
And as Sacramento State continues to emerge from the COVID-19 closures, we're all navigating change. We will continue to rely on familiar and new tools to connect, collaborate, and be productive as our campus community returns in various combinations of partial to full-time. To support the transition from home office to campus office, we've created a helpful "tech-list" of the essential technology to do's, resources, links, and support.
Essentials for Spring 2022
Using HEERF funds, we've been busy working with colleges and divisions to provide updated laptops, docking stations and monitors for almost half of campus staff and faculty. Strategically moving away from fixed desktop computers in favor of a laptop standard will help ensure continuity for remote work under both expected — and unexpected — circumstances!
Digital Transformation Tools
New OnBase forms and workflows, including the most requested PTF forms!
- Employee Personnel Transaction Form
- Academic Student Employee Personnel Transaction Form
- Student Employee Personnel Transaction Form
Receive something phishy? The PhishMe Reporter button is now built into your Outlook menu.
Clicking on the button automatically generates a report to the IRT Information Security Team.
Beyond the true remote operations MVP's like Zoom and Microsoft 365, you may have also used new tools like Adobe Sign, or new, paperless OnBase forms and workflows - or will arrive to new expectations for using them. We've got you!
You can lookup specific tools in the Software & Tools Catalog anytime for helpful how to's and other get started resources:
Software & Tools Catalog
Web Conferencing Tools
Stay connected through campus-supported online and web-based tools to conduct formal and informal meetings. Visit each tool to learn how to's for scheduling, attending, and how to use advanced features including live transcription for accessibility.Hybrid Meetings: How To's for Hosting & Attending
Laptop & Equipment Checkout
Whether you will resume using your campus desktop and/or still need a checked out laptop or equipment for occasional remote work, the Laptop & Equipment Checkout Program will continue be a resource for staff.
Device Checkout Guidelines |
- No longer need the device(s)? Please return whatever is unneeded to either your department or to the IRT Service Desk Team at your soonest convenience to help create opportunities for our campus community.
- Still need it? If you continue to need a checked out device or equipment for any remote teaching purposes, please arrange for longer checkout.
- Need new/different equipment? You can request equipment - such as a webcam, internet hotspot (for a limited time), and headphones - which are available on a first-come, first-served basis.
Internet Connection Options
Your devices should automatically recognize and connect to eduroam, our official campus internet. If you have new devices - or just new to being on campus - our campus wireless section covers device-specific connection instructions.
In addition to on-campus options, the campus closure necessitated additional options for supporting remote operations. Whether on-campus or working remotely, learn more about off-campus alternatives.
Wi-Fi 6 & Expanded Campus Coverage
We continue to upgrade more campus buildings to the new standard, Wi-Fi 6. Depending on the age of your personal device(s) you bring to campus, you may need some driver updates.
Find out which buildings offer this even faster internet connection, and what you need to know to ensure your devices such as laptops and mobile phones can tap in!
In addition, the IRT Network Team has been hard at work expanding campus coverage to help facilitate outdoor activities, studies, and more.
The IRT Service Desk Team will continue virtual operations, but offers a number of ways to get support during and after support hours.