Skip to Main Content

Department of Web & Mobile Services Information Resources & Technology

Support Page Content

Website Editing in the Cascade WCM

Web Publisher Golden Rules

Web Publishing Knowledge Base Articles

Site Structure

The new website has five total templates, and we refer to them by tier:

  • T1 is the main page,, and there is only one.
  • T2 pages are standalone pages like the “Give” page.
  • T3 pages are the division or college level pages
  • T4 pages are the 'cover page' for your department or unit, and
  • T5 pages are content heavy pages – destination pages or information.

It is most likely that you will only ever edit a T4 page and the T5 pages that link from it.

Download Template Comparison Document

The “Definitive Source”

One of the core principles of Web Stewardship is a commitment to ensuring a ‘definitive source‘ of information. Whenever possible, link to existing master copies of pages, forms, and documents rather than 'forking' your own version (that can very easily fall out of sync with others). Not sure? Consult the sitemap of existing pages in current Cascade system.

To prevent the site from growing unchecked — often with redundant info better linked to at it’s definitive source — new T5 pages must be requested by ServiceNow.

How To Request A New Page KB

Editing Existing Pages

Standard Page Access

Once you have access, logging-to the Cascade requires only your Duo Single Sign-On credentials. You will see the files you have access to in the left-hand sidebar. Simply click to reveal the page, then click Edit to access the contents.

How to Login to the WCM & Locate Your Files KB

Short-cut to Editing

Quick Edit has been added as a way to quickly get to a page you would like to edit directly from a live web page.

  1. Navigate to live page via your browser as if you were a visitor.
  2. Scroll all the way to the bottom.
  3. Click Green Dot in the bottom-leftmost corner.
  4. If you aren’t already, you will be prompted to Sign In.
  5. The page will open in the Cascade dashboard, ready to be edited.
  6. Click Edit as if you had entered Cascade via their homepage.

Saving & Publishing KB

Screenshot illustrating the Quick Edit interface.

Formatting Basics

Unlike the previous website, most of the visual controls you are used to have been removed or limited to ensure mission-critical functionality and accessibility is maintained with very little effort. This may seem limiting, but it is intentional, and simplifies the job of the editor considerably.

Christian Heilmann: “HTML isn’t about look and feel. It is about structure. It means giving text content structure and link the web. We should use HTML elements not because how they look. We should use them for what they represent. And what functionality they should trigger in a browser.”

  • Headings allow assistive technology to provide a faster way to navigate the document
  • Paragraphs chunk up text into easier digestible parts
  • Lists group similar things together

There are guidelines you will need to follow, and familiarity with the flexibility built into the templates will no doubt prove valuable in creating almost every type of content you wish to display.


Screenshot illustrating the Paste-As-Text command
Paste As Plain Text option

Update for 2022! Live Error Highlighting

There have been substantial updates to the WCM Editing Workflow were made in December 2020. A full accounting of those changes are posted, along with an interactive demo.

Using Media & Documents

Images, Video and PDF documents are an essential part of the web experience, but they also require some forethought in order to display them accessibly. If these assets existed in your old site, you can still access them, so long as they are moved to the new server and added to your page(s) using the Internal link type. Be sure to follow the current guidelines for adding these assets responsibly.

Locating Archived Content

Adding New Content Assets

Using Content Assets

Accessible Assets

Specific/Advanced Page Functions

While removing much of the WYSWYG controls for things like font size and color, the current design leverages a wealth of content-types — Menu Bars, Calendar Feeds, and more — into all of the templates. Familiarize yourself with the best treatments for the information you have, and the ‘job’ it needs to do for the user.

T4 Pages enjoy even greater, dedicated functionality. Spotlight links, Hornetcomb area, the Connect Bar and the Meet Us feature each perform a single type of commonly-requested functionality. Using them correctly ensures a consistent user experience across all campus areas.

Special Features of T4 Pages

Special Features of T5 Pages

Self Service Resources & Documentation


Site Administration