Wireless Devices

Troubleshooting eduroam Wi-Fi

Unable to connect your personal devices to eduroam?

Try the following:

  • Be sure you're entering your full SacLink login including the @csus.edu. For example: herky.hornet@csus.edu and then your password.
  • Remove your existing wireless network settings and then reconnect.
  • Use the SecureW2 Connection Assistance Tool which will automatically connect you to the updated Wi-Fi network and certificate.

Still unable to get online?

Contact the IRT Service Desk Team at 916-278-7337 or servicedesk@csus.edu.