Operations and Network Support

Students on computer outside


The Operations and Network Support (ONS) group consists of 21 highly-skilled full time employees and 2 student assistants who perform a variety of complex tasks to install, maintain, upgrade, operate and protect the University's information technology infrastructure. ONS ensures the uptime and availability of all the Campus systems including PeopleSoft access, WebCT, e-mail, OneCard, OnBase, web services and much more. The ONS Director oversees the Network Services, Systems Administrations and the Data Center Operations groups.

The primary purpose of this group is to keep the infrastructure IT services operational, secure and up-to-date as well as keeping the campus-wide network operational, secure and available. ONS also provides technical assistance to the Campus community and the CSU as needed.

General Terms of services for Data center and Network and Telecom operations

Colocation services for self-supporting and DR customers costs

Network wiring cost schedule


  • Active Directory Services
  • Linux and Windows Operating systems
  • Server upgrade planning and implementation
  • Infrastructure monitoring
  • Operating System Updates, patching and security
  • Virtual Server Hosting
  • Citrix virtual desktop infrastructure
  • Campus Network Security and Connectivity
  • Campus wide Wireless access
  • Internet Gateway and Campus Backbone
  • Campus Network Upgrade Planning and Implementation
  • DNS / DHCP / NTP network services
  • Virtual Private Network (VPN)
  • Data Backup and Offsite Data Storage and security
  • Database and Departmental server Hosting
  • Exchange Services and 365 eMail
  • File Sharing Services
  • Network load balancing
  • Data and Systems Disaster Recovery relief