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Connect with your colleagues remotely! Zoom's flexible format allows you to host, attend, record, view, and share meetings with ease. Record live meetings or webinars, or pre-record a presentation in advance and upload it to the cloud for on-demand viewing. You can even set a recurring Zoom meeting through Outlook.

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Zoom Phone Pilot

Image of Zoom phone displayIn early 2024, IRT will lead pilot testing of the Zoom Phone software tool to evaluate its potential as a replacement for the current Avaya desk and soft phone systems. Pilot testing will occur in two phases and include a diverse group of campus administrative and technical staff, as well as faculty members.

Pilot Testing/Feedback

  • Phase 1: IRT Division Testing (January 9 - February 9, 2024)
  • Phase 2: Testing by select business and faculty partners (February 13 – March 13, 2024)

Through this phased pilot process, IRT will provision groups into Zoom Phone and provide the following how-to videos to help test functionality:

How-To Videos & Step-by-Step Resources

Good to know: Don't be alarmed - once you're provisioned into the Zoom Phone pilot, your Avaya desk phone (if using) will remain on your desk, but be disconnected/not in use during the testing period.
  1. How to Initialize Zoom Phone
  2. Emergency Address and Location Permission Setup
  3. How to Make and Receive Calls With Zoom Phone
  4. How to Customize Your Zoom Phone Voicemail
  5. In-Call Zoom Phone Settings
  6. How to Make and Receive Calls using the Zoom Mobile App
  7. Zoom Phone Call Handling

Feedback Gathering

A special email box has been created for testers to easily share feedback. The ultimate goal - with your help! - is to determine whether the Zoom Phone system may be an optimal solution to meet the diverse telecommunications needs of our campus community.

Provide Feedback Via Email

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