Disbursements

If you have been awarded financial aid and have completed the required documentation, your aid may begin to disburse the week before the first day of instruction. At the time of disbursement, the aid will apply to the registration fees and debts before any balance is given to you. The remaining funds will be sent as a paper check unless you are signed up for direct deposit (eRefund).

If the aid disbursed does not cover the full amount of the registration fees owed, you will be responsible for the balance.

• Financial Aid checks (except those in which Perkins, Goethe or Nursing Loans are included on the check ) will be mailed to the address on file with Admissions and Records.
• PLUS loans are mailed to the parent borrowers.
• Scholarship check disbursement varies.

Replacement Checks

If your check is not received in the mail, you must wait one (1) week from the disbursement date before requesting a replacement check.

Sign Up for eRefund (direct deposit)

eRefund is direct deposit for any refunds that you are expecting from the University – including financial aid. This is a faster way to receive your funds, rather than waiting for a paper check to come in the mail.

To sign up for this FREE service, follow these steps:

Follow these steps:

1. Log into your Student Center
2. In the Finances section, click Account Inquiry
3. Click Sign up for eRefund (direct deposit)
4. Click Sign Up
5. Read and agree to the terms, enter a password to meets the requirements and click Continue.
6. Enter your bank account information, click Continue
7. Confirm banking information and click Complete

When we send you a refund, you will be notified by email. Here is how the process works once you get that email:

• The University authorizes our bank to send the funds out to the other banking institutions.
• Then, each of those banks will follow their own procedures to deposit the funds into the individual accounts.
• You should begin to see the funds in your account within two days of the email.

Edit your banking information

Need to change your bank account information?

Follow these steps:

1. Log into your Student Center
2. Click Account Inquiry
3. Click Sign up for eRefund (direct deposit)
4. Click My Account
5. Click the pencil icon next to EREFUND in the Direct deposit refunds section
6. To edit the linked bank account, click Change/To Withdraw from erefund, click Cancel direct deposit refunds, then confirm
7. Next to Payment method, click Change
8. Click New bank account
9. Enter your updated information, click Continue
10. Confirm banking information and click Complete

Withdrawing from eRefund

Need to change your bank account information?

Follow these steps:

1. Log into your Student Center
2. Click Account Inquiry
3. Click Sign up for eRefund (direct deposit)
4. Click My Account
5. Click the pencil icon next to EREFUND in the Direct deposit refunds section
6. To edit the linked bank account, click Cancel direct deposit refunds
7. Confirm your choice by clicking Cancel direct deposit refunds

Troubleshooting

If the funds are not deposited into your account within two days of the email, you may contact your bank regarding their deposit process.

If they are not able to assist you, it may be because the account information you entered was not correct, or was not updated if you have changed banks and/or accounts. If so, your bank will not be able to match the eRefund to your account, and they will need to send the funds back to the University.

When the University receives returned funds, we will notify you by email that we have suspended your eRefund enrollment. AFTER receiving that email, you can re-enroll for eRefund with the correct information. We will then re-disburse the funds. If you have re-enrolled in eRefund, we will send another eRefund. If not, we will issue and mail a paper check to the current address you provided on your MySacState account.