Location, Hours & Appointments

Live Scan Services are done in the Police Service Center, which is RELOCATED to Union 3rd Floor Delta Suite, Rm. 3271.

During the fall and spring semesters, our live scan service hours are Monday - Friday from 8:30a.m. – 4:00p.m. Summer hours are from 8:30a.m. - 3:30p.m. We are open during the lunch hour.

We are closed during most major holidays:

New Year's Day, Martin Luther King Jr. Day, Cesar Chavez Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day

Additionally, we are closed for a week at the end of December.

Fingerprinting appointments are made in 30 minute time blocks, Monday thru Fridays 8:30am - 3:30pm. Please call (916) 278-2788 to set up an appointment.

During the beginning of the semesters, we experience a high volume of applications in the Police Service Center for fingerprinting services. Late arrivals forfeit their appointment time. We recommend that applicants arrive five minutes early if possible.

Live Scan Instructions:

At this time, we are scheduling for appointments only. No walk-ins.

Email livescan@csus.edu and include the following:

1. 1. Subject Line: Live Scan Appointment
   2. Body of email:
      1. Your name and reason for live scan service
      2. Agency ORI number
         1. Number is located at top left of Live Scan Request Form (see picture below)
2. A Live Scan Operator will email you the fee amount based on the ORI number and provide available dates for your appoinment.
3. If you are a walk-in or you have a confirmed appointment, please bring your completed Live Scan Request Form to the Police Service Center.

We are currently working on streamlining our scheduling process for big groups to get fingerprinted. Please contact us for more information.

Fingerprinting Live Scan Service Fees

A rolling fee is set by the Sacramento State Police Department. Pass through fee(s) are set by the DOJ and the Federal Bureau of Investigations (FBI). Additionally, other various fees may apply if your application requires additional checks through other various State and Federal databases. Depending on your application, the fees can cost anywhere from $0.00 to as high as $84.00.

The cost of your application is unknown until the Requesting Agency ORI code listed on your application is entered into the Live Scan device. This information is retrieved from your email.

All fees must be paid prior to your appointment.

1. Sacramento State Police Department fees are as follows:
   1. $15 for current students
   2. $20 for Faculty, Staff, New Employees and Vounteers
   3. $25 for General Public
2. DOJ/FBI pass-through fee(s):
   1. Determine by ORI code
   2. Click the following link to see DOJ Fees: List of DOJ Fees

Method of Payment

See payment link in reply email.

We do not accept cash or check at our location at this time. If you have cash or a check, please follow these instructions:

1. A Live Scan Operator will provide a payment form
2. Take the payment form to the Bursar's Office located in Lassen Hall 1001 and pay for your live scan. The Bursars Office will notate that you have paid on the form and will provide a reciept.
3. Bring proof of payment to the Live Scan Operator

On-Campus Departments may request to have the rolling fee and the DOJ/FBI pass-through fee of prospective employees and/or volunteers, billed to their Department if they do not want their applicants to have to cover the fees associated with their application. This must be done well in advance of the scheduled appointment(s). Please contact the Police Service Center, (916) 278-2788, to coordinate billing and the scheduling of appointments with a Live Scan Operator.

Preparing For Your Appointment

Applicants must bring a valid form of government- issued photo identification to their appointment, and the identification presented must be current!

• Unacceptable: Expired identification, DMV photo receipts and Sacramento State OneCards.
• Acceptable forms of identification are:
  • Valid California drivers license or identification card,
  • Out-of-state drivers license,
  • Current passport,
  • Resident Alien registration card or immigration card (green card),
  • Military identification card, or
  • Mexican Consulate Identification Card (Matricula Consular de Alta Seguridad).

You must also bring the Department of Justice (DOJ) BCII 8016 Request For Live Scan Service Form with the following filled information filled in prior to your appointment time:

• ORI Code
• Type of Application
• Job Title & etc.
• Agency Address
• Contributing Agency and
• Applicant's personal information

This form must be obtained from the person/agency requesting your fingerprint submission. We do not provide the DOJ form.

Additional Resources

Live Scan Fingerprinting FAQs

• How do I fill out the BCII 8016 Request For Live Scan Service Form? The information that you are responsible for on the BCII 8016 Request For Live Scan Service Form is the area field that starts with "Name of Applicant". For a detailed explanation of how to fill out your form, please download this BCII 8016 & 8016A Instruction Form in pdf format. Please read over this information carefully.
• When will the results be available? The Department of Justice sends all fingerprinting results directly to the requesting agency only. Results are not provided to the University Police Service Center; nor, are they provided to the individual. Contact your requesting agency regarding questions pertaining to receiving the results.
• My fingerprints were rejected, what do I do? If your fingerprints are rejected by the Department of Justice (DOJ), you will need to bring with you the rejection letter from the DOJ in order to have your fingerprints resubmitted. If your fingerprints were submitted at the Sacramento State University Police Service Center the $10.00 rolling fee will be waived. If you were fingerprinted at another Live Scan agency, per Department of Justice Standards, you will be charged a $10.00 rolling fee. All other fees will be waived by the DOJ.
• My department/agency doesn't receive fingerprint responses from DOJ. How do we get access to the responses? Your department/agency needs to become an applicant agency with DOJ. If your agency would like to have access to criminal background information for the purposes of hiring, volunteer, or certification purposes, please go the Department of Justice's Website to apply to become an Applicant Agency.
• It's been two weeks since I had an applicant get fingerprinted, and I haven't received a response from the DOJ. What do I need to do? The following comes directly from the California Department of Justice website: “While most Applicant Agencies receive results of background checks electronically from the state Department of Justice, some must receive reports by U.S. mail in a process that can take a minimum of seven days. To check on the status of Live Scan fingerprint submissions, call the Department of Justice's 24-hour automated system at (916) 227-4557. There is no automated system for checking on paper fingerprint card submissions.
• What info do I need to use the DOJ automated telephone system? To use the automated telephone system, you will need to have key information before making the call:
  1. the applicant's date of birth; and
  2. the 10-digit Automated Transaction Identifier (ATI) number that appears at the bottom of the Department of Justice form requesting Live Scan fingerprint background checks (the ATI number always appears in the following sequence: 1 LETTER; 3 NUMBERS; 3 LETTERS and 3 NUMBERS).
  If you have submission problems or want to check the status of hard-card (paper) fingerprint submissions, contact the state Department of Justice Applicant Processing Program at (916) 227-3823. Because of the volume of calls received and time needed to research each request, there may be delays in responding to your inquiry.