Who to Contact

FAQ

Frequently Asked Questions - Reference Document

Counseling Program Team

For general inquiries or questions, the program support team can assist you via email or a virtual meeting during the academic year.

• Program Team Email: coe-counselored@csus.edu
• Schedule an Appointment

Counseling Ambassadors

Interested in our program? Connect with our Ambassadors! Each application year, from September to early spring, our Counseling Ambassadors are here to answer questions about our application process and provide career and advising support to prospective applicants. Use their Calendly to make an appointment today!

What can the Ambassadors offer?

• Our ambassadors CAN provide support with general application processes and procedures, they can help answer questions about the application, including the supplemental materials requested.
• Our ambassadors CAN help answer questions about the field of Professional Counseling, as well as provide career support regarding what each specialization entails.
• Our ambassadors CAN provide general information about our classes, cohort model, fieldwork experiences, and general licensing/certifications related to our discipline.

What can the Ambassadors NOT offer?

• Our ambassadors CANNOT provide specific feedback regarding your current or past application or outcome of the program decisions on admission.
• Our ambassadors CANNOT give advice regarding what to do or not to do regarding application materials.
• Our ambassadors CANNOT evaluate in any way the strength or viability of your application materials – their feedback is restricted to formatting and processes only; they are not in an evaluative role.

Schedule An Appointment

**Our Counseling Ambassadors are on break for the summer but will be returning in September. If there are urgent questions about the program during the summer break, please reach out to the Counseling Program Team**

Each application year, from September to early spring, our ambassadors can meet with you about the above-listed items. Below are the profiles for our 2025-2026 Counseling Ambassadors.

If you would like to meet with one or more of our Ambassadors, you can schedule a 30-minute Zoom appointment during their office hours using the links below. You can also email the Counseling Ambassador team inbox if you have any questions: coe-csa@csus.edu

*Note: Most appointments are not available for scheduling until 7 days in advance – if you do not see availability, try another week or contact the Counseling Ambassadors team email.


(1) Kailani

Hi! I'm Kailani (she/her), a third-year graduate student in the MS in Counseling Program, in the Career Counseling concentration. Before joining the program, I earned my BA in Psychology with a Minor in Education from UC Davis. This year, I'm thrilled to be interning at both the Sacramento State Career Center and Caltrans. In these roles, I'll be working with diverse student and professional populations, supporting them as they navigate their career paths. In addition to my fieldwork, I've served as the President of the Student Counseling Society (SCS). I'm especially passionate about holistic, equity-focused career counseling that goes beyond resumes and job titles. Exploring one's career is a powerful avenue for making meaning in life, understanding oneself more deeply, and reclaiming agency.
As a Counseling Ambassador, I'm honored to support prospective students as they consider joining this transformative program. I look forward to sharing my experiences, answering questions, and helping others feel seen, supported, and confident as they take this exciting step towards becoming future counselors. Can't wait to meet with you!

Schedule a meeting: Links to schedule an appointment will be available in the fall

(2) Luis

Hello everyone! My name is Luis (he/him), and I am a third-year student in the MS in Counseling Program, in the Career Counseling concentration. I’m a proud Hornet from Sacramento State, where I also earned my bachelor’s degree in Spanish. With over five years of experience in higher education, I will begin interning at community colleges in Fall 2025 to further develop my skills in supporting students from all backgrounds.
As a first-generation college student and bilingual professional, I understand the challenges of navigating higher education and career planning. I am passionate about providing culturally responsive support to diverse populations (especially first-generation, low-income, and BIPOC students) to help them achieve educational and economic equity and reach their full potential in any career they choose.
As an Ambassador, I’m here to support you with questions about the application process, program expectations, or student resources. I look forward to connecting with you and being part of your journey.

Schedule a meeting: Links to schedule an appointment will be available in the fall

(3) Mary

Hello! My name is Mary (She/her), and I am a third-year student in the MS in Counseling Program, in the Marriage, Couple, & Family Counseling (MCFC) concentration. I was born and raised in northern California, and earned my BS in Psychology with an emphasis in Biology from UC Davis. I have now made my way across the Yolo causeway to complete my Master's in Sacramento.
As a counselor, I strive to create a non-judgmental space for clients where they feel welcomed, comfortable, and empowered. On the other hand, as an Ambassador, I am excited to share my passion for the field and support prospective students in taking their first steps into the world of psychotherapy.
During my spare time, I love to re-connect with friends, immerse myself in creative hobbies, and listen to music at high volumes. Lastly, I love to meet new people, so if you have any questions about anything at any point in the process, I would be more than happy to help!

Schedule a meeting: Links to schedule an appointment will be available in the fall